Team Toyota of Glen Mills
About us
At Team Toyota Glen Mills, serving Springfield, Ardmore and Philadelphia, we don't just sell new Toyota models such as the Camry, Corolla, Sienna, Tacoma and Prius...We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Toyota service. Rather, at Team Toyota Glen Mills, we take the time to get to know each and every driver we meet. It doesn't matter if you're from Springfield, Ardmore or Philadelphia; we get to know your driving style, needs, desires and maintenance habits. For people looking to buy a car, this means an amiable, pressure-free environment. Rather than push cars, Team Toyota Glen Mills suggests the ones that will best meet your lifestyle and budget. We help make sure you stay on track with ongoing service for your vehicle so you can get every last mile paid for. Team Toyota Glen Mills even has drivers' backs covered in the event of an accident, thanks to our state-of-the-art Toyota service center and expert staff who are continuously training on the latest repairs and tools of the trade.
Business highlights
34 years of experience
Services we offer
New & Pre-owned Car Sales, Service, Tires, and Parts.
Accepted Payment Methods
- CreditCard
Reviews
4.626 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 12% | ||
| 4% | ||
| 8% | ||
| 0% |
Showing 1-25 of 26 reviews
Mohammed K.
Sep 2017
We will probably never use them again. I have had a few bad experiences with them now. They checked everything and said it was fine, but their was a leak of transmission fluid in my daughters car. They never told us their was a leakage. They said due to battery which it wasn't and she broke down in the middle of street. My daughter will go on Wednesday and see if can take care of it. We complained to Toyota, but we lost confidence in this company. If we had issues in 90 days would be 50% discount, and now need new transmission and didn't do as they said.they would.
Karl M.
Jan 2017
I've been using them for 20 years now. They're an A, or else I wouldn't keep using them.
Karl M.
Jan 2017
I had to pay for the maintenance. I've used them for years.
Anita M.
Oct 2016
They are great, really professional, everything clean, the interior where I wait is clean. They also look over the car and see anything that might be coming up in the future. Its not cheap but it is good work.
Anita M.
Oct 2016
They did a great job.
Jan B.
Jun 2016
unknown
Bonnie P.
Jan 2016
unknown
Response from Team Toyota of Glen Mills
"Thank you for the excellent review, [Member Name Removed]. Please feel free to reach out if you any further questions or auto needs. Take care! Team Toyota of Glen Mills Team"
Susan S.
Dec 2015
.
Response from Team Toyota of Glen Mills
"[removed member name], thank you for the feedback! We are happy to hear of your positive experience at Team Toyota, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Team Toyota of Glen Mills Team"
Richard C.
Aug 2015
After repeat visits to fix a problem indicated by a service light, I got a courtesy car and left them my car to repair and test drive to
make sure that the service light did not come back on, as required by PA inspection. They did not do the test drive; the service light came back on the next day.
make sure that the service light did not come back on, as required by PA inspection. They did not do the test drive; the service light came back on the next day.
Karl M.
Jun 2015
.
Brian P.
Aug 2014
I had taken my car to another dealer for an oil change and had asked them to check my front brakes because I thought they may be due for replacement. They recommended I have my front brakes replaced because the pads were at 2/32 inch. I didn't have the time to wait another hour to have the service done and I thought the price was a little high so I decided to shop around. I ended up going to Team Toyota and when they checked my brakes, they recommended that they not be replaced because the front brake pads had a lot left on them (5/32 and 6/32). They could have easily replaced them and performed the service and I would not have questioned it but they were honest and did not even charge me for checking them. Needless to say, this experience has won me over as a customer and I will be going there from now on for any service on either of my family's vehicles.
Response from Team Toyota of Glen Mills
"Thank you for sharing your feedback, [member name removed]! It is very important to our dealership that we earn the trust of our guests by providing honest and efficient service. Thank you for trusting us with your vehicle service needs and we would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers Sincerely, Lisa Diskin - Owner/ GM 610 558 6800 x333"
Kendra S.
Jul 2014
I was told that the car did not pass inspection and needed roughly $1700 in repairs to pass inspection. In addition, they told me the power steering fluid was leaking and the radiator was leaking. These items would not be required for the state sticker, but were highly recommended to be repaired. All three items would total $3300, greater than the value of the car. I told them not to do the work, yet I sat at Team Toyota for over 4 hours for the little they did do. I only paid for what was done, a total of $157.54. I started looking for a used van to replace this one. After sleeping on it I realized I should take the van to the garage where I usually have work done. They passed the van for everything on the state inspection except for one of the tires that was so warn through it had a hole through the rubber. They brought me in the garage and showed me the tire, also said it was obvious the alignment was out of whack, explaining the uneven wear of the tires. They showed me what Team Toyota failed on inspection and explained why they weren't failing it. They checked the radiator and steering fluid and said there were no leaks. I bought 4 new tires and was done, really only needed one new tire. I will never go back to Team Toyota.
Chandra D.
Mar 2014
It went ok! I felt pressured by the finance manager to purchase things or extra amenitieis that I really didnt need.
Response from Team Toyota of Glen Mills
"I apologize for the negative experience during your recent purchase with us. We want to make our guests feel at ease during the car buying process, and I am sorry we did not achieve this with you. That is not how we intend to do business. I would like the opportunity to discuss the situation with you further and make things right. Please feel free to contact me at your earliest convenience at 610 558 6800 x372. I look forward to hearing from you. Regards, Joanne Simkins Customer Relations Manager 610 558 6800 x372"
Janice R.
Oct 2013
Drop off in morning, pick up in afternoon. Car clean and service prompt
Response from Team Toyota of Glen Mills
"I am happy to hear that you were satisfied with your latest servicing appointment! At Team Toyota of Glen Mills, we know that your schedule is busy. That's why we do everything we can to make your visit efficient, professional, and hassle-free. I hope we have earned your trust and repeat business; we'd love to impress you even further for your next appointment. Regards, Joanne Simkins Customer Relations Manager 610 558 6800 x372"
Ryan M.
Sep 2013
The service I received at Team was excellent, they provide the best price even when compared to non dealers. I was able to get my quote via email, which was great as I do not have time during the day to call for service appointments. The car was completed before the agreed upon time and the work was done correctly the first time. Everyone I dealt with there was professional and friendly. I will be taking my Toyota back for future services.
Response from Team Toyota of Glen Mills
"Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. I'm delighted that you've described your latest appointment with us as "excellent!" We hope to work with you again in the future so we can continue to provide you with outstanding service. Regards, Joanne Simkins Customer Relations Manager 610 558 6800 x372"
KATHLEEN R.
Jul 2013
They're honest, very fair, and they could have ripped us off but they didn't. They fixed everything in 1 hour and ndash; that was after the evaluation. They could have charged us for two and they didn't. We would highly recommend them.
Connie E.
Jun 2013
They do a decent job. They give me free oil change a couple of times in the year. They are honest. I make an appointment so that I sit and wait for the car and they have free internet and waiting area with coffee so it is pretty good atmosphere. They were very professional. They explain everything very well. They are good.
Mary W.
Jun 2013
We have used them for many, many years - we have four Toyotas. Over the course of the years it may even have been more than that if I go all the way back. You can contact them via email or call in to schedule an appointment. They are very good on service and very prompt on scheduling appointments and sending reminders for periodic mileage checkup; they are very proactive. I had my car there in March and there was a warranty repair done and then I had the standard mileage checkup. They also provide, or you can rent a car, so it's a drop off or you can wait, depending on the size of the repair so it's very convenient.
Fred B.
Oct 2011
Went well and in less than one hour.
Response from Team Toyota of Glen Mills
"We greatly appreciate you taking the time to write this wonderful feedback. We take pride in providing outstanding and efficient service; I'm happy to hear that you were satisfied with your experience. Please visit us again in the future so we can continue to impress you even more! Regards, Joanne Simkins Customer Relations Manager 610 558 6800 x372"
FRANK T.
Oct 2011
everything went well.job was done on time and the car runs like new again.
Karl B.
Apr 2011
Dropped off the car the night before. They called to confirm I was OK with them putting on new front brakes. They called when it was ready. I picked it up around 8:00 - you can pick it up until they close even if the service department isn't open. They are good at what they do. They generally do everything "by the book" and they aren't cheap. But they are reliable. I have used them for about 10 years and I have never had to take a car back to them to have something re-fixed. Bottom line very good but only so-so prices.
Ronald T.
Sep 2010
They do great work. I am really happy with the quality of their work and their reservation process is really good to deal with. Over the years, I haven't been a big fan of going to auto dealers for service but this is the exception. The folks are real great in working from pricing and service so forth has been really good.
Willard V.
May 2009
They provide a good quality of work. The prices are reasonable, but all the work that they have done has been good. If I ever have a serious problem with my car, I will take them to this company because they are really good.
CHRIS T.
Jun 2008
I usually look forward to purchasing a new vehicle about as much as having a root canal, but the experience at Carousel was amazingly enjoyable. Having arrived with all of my research, including trade-in value, sale price, and financing, I expected a long and arduous negotiation. Instead, the salesperson, Chris Castor, worked with us in an incredibly respectful manner and, in less than thirty minutes, we sealed the deal! The best part was that Chris was engaging, energetic, and downright funny! He never disappeared and left us sitting in a cubicle for long periods of time (like other dealerships). Each time he had to leave, he explained what he was doing and how quickly he would return. In every case, he kept his word and the process sailed along quickly. After experiencing Carousel Toyota, I doubt that we would purchase a vehicle anywhere else. Because Chris made the experience so easy and enjoyable, we are already planning to purchase another new vehicle from Carousel, hopefully by the end of this year.
SUSAN V.
Jul 2007
I like this Toyota dealership because they are so honest. They use integrity when dealing with customers too. They have really provided good services to my Rav 4 several times now. At the end of the day, that leaves me feeling like a satisfied and valued customer that would continue to use them again in the future.
Licensing
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FAQ
Team Toyota of Glen Mills is currently rated 4.6 overall out of 5.
Team Toyota of Glen Mills accepts the following forms of payment: CreditCard
No, Team Toyota of Glen Mills does not offer free project estimates.
No, Team Toyota of Glen Mills does not offer eco-friendly accreditations.
No, Team Toyota of Glen Mills does not offer a senior discount.
No, Team Toyota of Glen Mills does not offer emergency services.
No, Team Toyota of Glen Mills does not offer warranties.