
About us
The Grounds Guys have always focused on one thing: satisfying our customers' lawn care needs. We deliver that satisfaction through our comprehensive range of expert services: residential and commercial lawn care, lawn maintenance, site enhancement, tree planting and moving, and irrigation. Whatever your dream - a tranquil backyard retreat, the perfect yard for the kids, or professional property maintenance for your corporate campus or upscale retirement community - we can help you achieve it. As important as what we do is how we do it: Our commitment to efficient, reliable service and budget-conscious solutions will help you to maintain and enhance the value of your real estate investment.
Business highlights
Services we offer
Residential & Commercial Lawn Care & Maintenance – Landscaping, Hardscaping, Design, Fertilization & Pesticides, Irrigation, Outdoor Lighting, & Snow & Ice Control.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- Check
Number of Stars | Image of Distribution | Number of Ratings |
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97% | ||
3% | ||
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Filter reviews by service
"Hi [Member Name Removed], thank you for your interest in potentially working with The Grounds Guys of Wexford. While we strive to get to everyone that reaches out in a timely manner, sometimes the sheer volume of inquiries this time of year does not afford us that opportunity. Even with our very best of intentions. It's very unfortunate, and not the standard we set as a company. We're sorry our team was not able to get to you and hope at some point in the future, we may have another opportunity to earn your business. If you're open to it, I'd welcome the opportunity to connect with you, give you a more detailed explanation, and potentially find an opportunity to make things right. Again, we very much appreciate you considering The Grounds Guys of Wexford for your outdoor needs and very sorry we could not meet your time-frame expectations."
"Hi [Member Name Removed], thank you for your interest in potentially working with The Grounds Guys of Wexford. While we strive to get to everyone that reaches out in a timely manner, sometimes the sheer volume of inquiries this time of year does not afford us that opportunity. Even with our very best of intentions. It's very unfortunate, and not the standard we set as a company. We're sorry our team was not able to get to you and hope at some point in the future, we may have another opportunity to earn your business."
"We’re sorry for your poor experience [Member Name Removed]. We strive to please everyone that engages with our organization. Unfortunately, in this instance we didn’t meet that expectation. Without going into too much detail, it’s been a very challenging season in terms of finding enough workers to meet the demand. It’s caused a backlog and probably accounts for your poor experience. We’re trying everything we can to get the necessary workers to avoid these situations in the future. Hopefully they’ll be an opportunity in the future to regain your trust in our brand."
"Thank you [Member Name Removed]. We’re glad you’ve had a good experience and appreciate you as a customer. Please let us know how we can be of further assistance in the future."
"Hi [Member Name Removed], our apologies. We strive to get to everyone and perform at the highest levels. Unfortunately it seems we failed in this instance. We’re sorry."
"Hi [Member Name Removed], We apologize for the poor experience. It's not the way we've built our business. We strive to create positive experiences for all our customers and potential customers. Unfortunately, sometimes we fall short. That seems to be the case here. We're sorry. Maybe there's something we can do to begin to earn your trust back? We'd welcome the opportunity to try. Thanks for reaching out to The Grounds Guys and considering us for your lawn care."
"Hi [Member Name Removed], First, let me apologize for the poor experience. It is not the way our business has been built. We should have been more upfront about timing during the discussion. That's on us. We strive to create a positive experience for all our customers and potential customers. Seems we missed here, and that's on us. We'd love an opportunity to make it right. Although, from your review it seems you may have moved out of the area. Best of luck with your relocation if that's the case, but if there's a way for us to right the wrong, we'd like the chance to do it. We appreciate you reaching out to The Grounds Guys for your lawn care needs."
"We appreciate the feedback [Member Name Removed] and glad The Grounds Guys could meet your needs while you were out of town. We look forward to working with you again in the future."
"We're sorry for the poor experience [Member Name Removed]. We certainly pride ourselves on delivering a positive Customer Experience to all our clients and potential clients. We understand your frustration and apologize for the lack of timely turnaround. We'd love the opportunity to win your trust back."
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