Max C. Smith Co.
About us
We have been serving Pittsburgh and surrounding areas for over 145 years! Customer satisfaction is important to us. We look forward to serving you! Additional phone numbers - (412) 367-1770, (412) 682-0292, (412) 682-2184, (412) 741-7990, (412) 961-6839, (724) 443-0200, (724) 443-0201, (724) 443-0235 & (888) 443-3553. Additional email - Smith, Max C Company.
Business highlights
Services we offer
Heating & air conditioning repair & installation, indoor air quality & humidity control.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
83% | ||
3% | ||
7% | ||
3% | ||
3% |
on May 11,2015 at 10:30 a.m. On May 11,2015 @ 10:30 I get a phone call they had to
cancel the schedule appointment.
why did they not call @ 9.am? what company waits for the appointment time
to cancel?
when we reschedule they call again ,to reschedule OUR RESCHEDULE
appointment first leaving a voice message with one time, then giving us another
time When the company is finally able to send
someone he is LATE, with the excuse we are 45 minutes away,and was rude about it. We have done
business with this company before they know how long it takes. We had work done
with companies who travel longer,and get here on time the first time. When I asked to speak to the owner of the company listed on Angies list I am told he is no longer part of the company. If he is no longer part of the company, why is his name is listed?
Only minor complaints - reason for the "B" under professionalism -- more along the lines of communication: 1) there was a nearly 2 week lag between deposit and scheduled appointment - I would have like to have been told this would be the timeline in advance. Perhaps, my fault for not asking, and it was during the stretch of hot days, so I know they were busy, but yeah - was a bit more of a delay than I was hoping 2) Minor electrical issue during install that I should have been alerted to by the installers -- was handled professionally after the fact, but it should have been brought to my attention early on.
Pricing was excellent for the equipment provided.
System qualified for some rebates which they have assisted me in getting approved.
I would gladly have them in again and would recommend them to others. Will likely have them replace my boiler this year or next.
"In response to the above, Max C Smith Company would like to offer the following: On April 8, 2013 we quoted (member name removed) a price to install an Amana 95% efficient furnace and an Amana 14 SEER AC for a total price of $6367.00. Shortly afterward, (member name removed) contacted us and asked for a quote on higher efficiency equipment. On April 15, 2013 we quoted (member name removed) on a Lennox 96% efficient furnace and a Lennox 16 SEER AC for a total price of $7348.00. (member name removed) advised he wanted the higher priced Lennox equipment and signed the contract for this equipment on April 16, 2013. We have tried to contact (member name removed) by phone several times in response to his review but he has not returned our calls."
Licensing
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