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Textbook Plumbing and Heating
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We are available for emergencies 24 hours a day. Our customer service is second to none. We are prompt and proffesional.
Business highlights
Emergency services offered
14 years of experience
Services we offer
Service, Service, repair, re-pipe, sewer and drain cleaning, new construction, remodel, hot water radiant heating systems, eco-friendly solutions., eco-friendly solutions., hot water radiant heating systems, new construction, re-pipe, remodel, repair, sewer and drain cleaning
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.65 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 0% | ||
| 40% | ||
| 20% | ||
| 0% |
Showing 1-5 of 5 reviews
Walt S.
Sep 2015
unknown
Walt S.
Jan 2014
We called Ray Peffer at Textbook Plumbing after hearing a couple good reports about him from friends.
Our enclosed corner shower needed to be replaced so we asked Ray for an estimate. The estimate came in at about $2,300.00. The price seemed reasonable enough for the job.
The work took between 3-4 days as agreed to but the end product was somewhat less than expected. There
was no finish trim installed around the shower enclosure and an unsealed gap was left between the shower's foundation and the floor. I was to learn that this work was not considered part of the job and that additional work would be needed. Ray suggested his father (a carpenter) which initially I believed would be working under the agreement Ray and I had made but this was not the case. Ultimately I elected to select another contractor at additional cost.
What I was looking for in a contractor was someone who was able to do the complete job. I wanted a finished
product which was 'user ready' and did not require additional work to complete the job. I think Ray failed to make it clear, up front,
that he would not be able to do that for me. If I were to do this again, I would attempt to insure that the contractor understood what
I expected as a finished product and have that understanding outlined clearly in the contract.
Our enclosed corner shower needed to be replaced so we asked Ray for an estimate. The estimate came in at about $2,300.00. The price seemed reasonable enough for the job.
The work took between 3-4 days as agreed to but the end product was somewhat less than expected. There
was no finish trim installed around the shower enclosure and an unsealed gap was left between the shower's foundation and the floor. I was to learn that this work was not considered part of the job and that additional work would be needed. Ray suggested his father (a carpenter) which initially I believed would be working under the agreement Ray and I had made but this was not the case. Ultimately I elected to select another contractor at additional cost.
What I was looking for in a contractor was someone who was able to do the complete job. I wanted a finished
product which was 'user ready' and did not require additional work to complete the job. I think Ray failed to make it clear, up front,
that he would not be able to do that for me. If I were to do this again, I would attempt to insure that the contractor understood what
I expected as a finished product and have that understanding outlined clearly in the contract.
Steve R.
Apr 2013
see above.
Response from Textbook Plumbing and Heating
"I am not sure where to start here. I do not, and have never hand written estimates. Also this fellow wanted me to use a bunch of old junk he had laying around in sheds. As far as price goes my regular hourly rate is 60-65$ an hour. We agreed on fifty after an hour of haggling. He was rude and abusive and was told to find another plumber. Some months later he wanted more work done. I declined and he then threatened me with a negative review. Avoid this guy. He will mistreat you."
Heather W.
Apr 2013
Very professional, pleasant, polite. A++++
Lauren G.
May 2012
My furnace wasn't working properly. Ray came to the house, looked the furnace over, when to get a new zone valve and returned to replace the broken one. When I had a problem a week later, he came back fixed the problem and wouldn't take any payment. I have recommended him to my friends and everyone has been very pleased with his work.
Licensing
State Contractor License Requirements
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FAQ
Textbook Plumbing and Heating is currently rated 3.6 overall out of 5.
Textbook Plumbing and Heating accepts the following forms of payment: CreditCard
No, Textbook Plumbing and Heating does not offer free project estimates.
No, Textbook Plumbing and Heating does not offer eco-friendly accreditations.
No, Textbook Plumbing and Heating does not offer a senior discount.
Yes, Textbook Plumbing and Heating offers emergency services.
Yes, Textbook Plumbing and Heating offers warranties.