Pat's Automatic Transmission

I was told to wait for Pat to test drive my car after waiting. Pat tells me he can't do it ,too busy. Ive spent thousands in support of his family owned shop and he blew me off , he couldn't care less after the sale and I won't be back. There's too many trans shop around to deal with his BS.

Perfect. Pat laid out the alternatives and was very helpful in making the decision.

I had taken my car to my normal auto shop for what I thought was an oil leak and it turned out to be a right front axle seal leak for the transmission. My auto shop recommended I take the car to Pat's Transmission. I called them to find out the protocol as I suspected these types of repairs require me to leave the car. Mary Jane at the front desk explained I could drop the car off and that depending upon what was needed it could take a day or 4 days, though, I would know that after Pat confirmed the diagnostic by the auto shop. She also reminded me to make sure the transmission oil was topped off so I wouldn't have any problems until I could drop the car the next day. I dropped the car the next day(Wednesday) and Pat confirmed it was the right front axle seal. He let me know the part was order from Honda and he should have it the next morning. Mary Jane took the information on the warranty as I was lucky to have taken the 80k warranty (car was 74.5k) - she took care of contacting the warranty and processing the paperwork for their payment. Pat said the car would be repaired by end of Thursday and he would call to confirm. To his word, Pat got the car repaired by Thursday and I was able to pick it up. The team kept the car neat and clean too. I can't say enough good things about Pat, Mary Jane and the quality of work the team did for me to keep my 2013 Honda CRV in good running shape. I would recommend this team in an instance. PS. If you like dogs - the office dog Beatrice is a furry love - bring her a treat!

We went to Pat's after we got to the Philadelphia area, based on Angie's List recommendations. They spent 30-60 minutes doing computer diagnostics, driving it, and then talking to us. Pat told us that maybe the shifter (which selects between automatic and the manual "paddles" on the steering wheel) may have been bumped, or maybe it was a problem with the engine not getting enough power. He also said that the tach probably would have been reading very high instead of very low if the trans were the problem. We talked about some options and decided to just keep driving it to see what would happen, since replacing this trans on a Suzuki car would possibly be $4000+. We haven't had any problems since then. The thing that we loved so much here was that Pat didn't end up charging us anything, even for the diagnostics and driving test, even though we were out-of-towners that some places would have run through the ringer. Pat himself, the wonderful woman in the office, and even the nice dog were so amazing, friendly, and generous to us, and we told them we wanted to write this review. We can see why they were so highly rated. Pat told us "Welcome to the City of Brotherly Love" as he refused to take our payment, and we definitely did feel more than welcome!

unknown

Pat and his team are FANTASTIC. I found this out the hard way! I was having an issue with my Altima and had it at another shop, which was closer, where after over $1K the problem wasn't even close to fixed.

Pat and his team not only gave me much more insight after 2 days, they put a TON of time in to make sure the job was done 100% CORRECT. Besides being extremely fair with me, they took the pride to fix this tricky problem 100% and made sure the correct work was done the 1st time - not always a guarantee.

I would recommend Pat and his team for ANYTHING. I was trilled with their level of SERVICE and PROFESSIONALISM. I will now always go out of my way to make sure they work on my car, I will never have a concern that something wasn't done right or that I was overcharged - they are TERRIFIC!

This approach was successful and I am very grateful to Pat for his efforts. I found him to have integrity and pride in his work, which is all I can ask for. I would highly recommend Pat to anyone and would go back to him in the future.

unknown

I recently wanted a transmission cooler installed on my vehicle, a Chevrolet 1500 pickup that I often tow a heavy trailer with and the owner did the work himself and it was a really top flight job. The cooler is installed just forward of the A/C evaporator and it gives off a lot of heat, so Pat's made little spacers to enhance the cooling effect of the cooler. Who goes out of their way these days to make sure the work they do stand up to the test of time. And DO NOT charge for anything not used or done. The company is run by a ethical moral family and they go out of their way to make sure your satisfied with what you paid for.
They keep up to date on all and every new technical and new automotive technologies which allows them to handle anything that needs transmission or differential work. You never get charged for anything difficult, just the current hourly wages. And the very best thing is that are a true "Brick and Mortar" company and will be there if you have any problems even after the 2 year warranty. In short, you can't find this level of customer service almost anywhere these days.

From my initial contact, the whole experience was as pleasant as having to repair/replace a transmission can be. The receptionist was friendly and quite calming as I was nervous, anticipating a big bill that would only be inflated more as more problems were found. She let me know that their estimates were usually very accurate and the job would be done by experts.
Her information was correct. The mechanic was professional and ensured me that, once everything was done, I would be pleased. I am indeed pleased.
I intentionally waited a few months before providing a review, just in case something went wrong with my transmission. It's been five months and I have had no problems. I even took my car back to one of my original mechanics at the dealer (in FL) to make sure that everything was okay. The service mechanic gave me the thumbs up.
Pats Transmissions' personnel are professionals and, although I hope not to have to use them again, I give them the highest recommendation possible.

My experience with Pat's Automatic Transmission went great. They have very good customer service. I was very happy with them. They're honest and thorough. They took everything apart and inspected everything. They told me to take the car back if anything goes wrong and not to worry about it. I will definitely use him for other issues.

I appreciated Pat's pre-service consultation. He told me exactly what I should expect based on the problem that I described. He told me the problems that he has encountered in the past with the make and model of my car. I felt that my car was in the hands of a true professional. I got my car towed to Pat's on Monday evening. Got a call on Friday to say that my car was ready!

worked fine - could have told me anything about the transmission as I was having difficutly shifting and was afraid my transmission was totally shot. Took the car in immediately upon arriving. Pat checked it, worked on it, and test drove a long time before giving back to me. Less than a day to work on it.

the nicest people ever!
very quick service and professional
highly recommend this company

The time in which the job would be done was accurate, they(Pat and Mary Jane) were very professional, which included my needs to have my work vehicle back as soon as possible, keeping me in the loop as to the progress, and never making me feel rushed while on the phone.
I was so happy with his work and guarantee that I had more transmission work done by them.
Like myself, they are a small business, and I recognize other companies who follow the same protocol as myself.
Thanks Pat.

Stopped by at shop and made appointment. Met owner and felt ok for him to check out and service this old car. Cost more than Jiffy Lube, but I wanted an experienced person to work with this car.

I was satisfied with the work. I would like to grade them highly across the board.

He is a wonderful transmission specialist, and seemed to want to take of my vehicle and not just get into my pockets. My automobile was having trouble while out of town and luckily this was the shop I had taken it to. I was able to drive the car home from there.

They are great. He really knows his stuff. He was recommended to me several years ago when my daughter had a transmission problem. After he was finished with it, he told us that the car was on its last legs but he had fixed it up enough so that my daughter would get another 6 to 8 months, which is what we were looking for. He charged us $150.00 for the work. When I took my car to him, he told me transmission was in great shape. He checked everything just to make sure even though it was really running great and I could get many miles out of it. He was surprisingly inexpensive as far as I am concerned. He is an honest man and doesn't try to bump up the price. My car has been fine. We drove all the way to Florida and back without a problem. He was finished when he said he was going to finish.