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The Hitchcock Group

Carpet Cleaning, Air Duct Cleaning, Oriental Rug Cleaning,

About us

Known as the premiere cleaning & restoration company for the greater reading area, the hitchcock group is a full service cleaning, restoration and remediation(water, smoke, mold and fire)company. providing peace of mind for our clients by sending trained and certified company employed technicians to your home is how we can ensure that you will be happy, if not thrilled with our services. providing an in home consultation and written quote for serices prior to the work being done gives you confidence that you are dealing with a company you can trust. locally owned & operated since 1979. Additional phone numbers - (610) 944-5671, (610) 944-9955, (800) 698-0433. Additional email - [email protected]. Additional DBAs - Clean Air Concepts, Hitchcock Enterprises, Inc, Hitchcock's Cleaning and Restoration, Dundore's Floor Coverings, Hitchcock's Self Storage.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning including carpet, air duct, out, upholstery, mold remediation, water, smoke and fire damage restoration, oriental rug, dryer vent, window & janitorial.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-9 of 9 reviews

Joseph F.
10/2018
1.0
air duct cleaning
  + -1 more
No one ever contacted me
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Hitchcock Group
[Member Name Removed], I am sorry you have had this experience. We have reviewed our website requests, phone calls and emails and are not showing your contact information. Could you share with me your method of communication? This is not the customer experience we strive to provide and we would be happy to assist you. Please call us at 610-944-0433. Thank you, Lu Ann Seyler

Pauline B.
04/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
People who did the work were very cordial. Work was done quickly and some furniture had to bee moved.
Description of Work: Air duct cleaning, carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue Ann M.
09/2015
5.0
house cleaning
  + -1 more
I give them all excellent grades.
Description of Work: For house cleaning I use Hitchcock. They did my basement about 2 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Thomas A.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Removed grease spots from our carpet and cleaned the carpet. Did a great job and carpet looks great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom D.
08/2014
5.0
We had a cat that was urinating on the carpet and furniture. Both were cleaned to our satisfaction which is a strong compliment when considering the odor they had to remove. We also had them clean our new carpeting in line with the manufacturer's recommendation for yearly maintenance.
Description of Work: professionally cleaned our carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$472

Barbara S.
03/2012
5.0
If you think you have a black mold problem, call them for an inspection and estimate. Don't put this off as it does affect your families health. Even our cats have stopped coughing!
Description of Work: The men removed via hasmat gear our old insulation, treated the wood surfaces and then painted the wood surfaces with mold killing agents. They were professional, prompt and curtious and very careful to keep the rest of our house sealed off from their work area. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gerry M.
12/2011
5.0
carpet cleaners
  + -1 more
see above
Description of Work: We had large stains on a rug and worried that they would not be able to be totally cleaned away. The team from Hitchcock did an excellent job, totally addressed the stains and were great professionals. Would happily hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary D.
08/2011
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They are punctual, professional, explain what they can and can’t do for the rugs, and they are quick and reasonable in price.
Description of Work: They cleaned our carpets before we put our house on the market, but we had used them in the past as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irene B.
05/2011
5.0
air duct cleaning
  + -1 more
Well done, professional
Description of Work: Air ducts cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

    Contact information

    536 Blandon Rd, Fleetwood, PA 19522

    www.TeamHitchcock.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Air Duct Cleaning,
    Oriental Rug Cleaning,
    House Cleaning,
    Dryer Vent Cleaning,
    Mold Testing & Remediation,
    Storage,
    Window Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    General Remodeling,
    Drapery Cleaning

    FAQ

    The Hitchcock Group is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    The Hitchcock Group accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, The Hitchcock Group does not offer free project estimates.
    No, The Hitchcock Group does not offer eco-friendly accreditations.
    No, The Hitchcock Group does not offer a senior discount.
    Yes, The Hitchcock Group offers emergency services.
    Yes, The Hitchcock Group offers warranties.
    The Hitchcock Group offers the following services: Cleaning including carpet, air duct, out, upholstery, mold remediation, water, smoke and fire damage restoration, oriental rug, dryer vent, window & janitorial.

    Contact information

    536 Blandon Rd, Fleetwood, PA 19522

    www.TeamHitchcock.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM