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Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
0%
2
25%
1
25%

Filter reviews by service

Showing 1-4 of 4 reviews
Michael M.
Apr 2023
1.0
Appliance Repair
Bought kitchen appliance package at Best Buy in Fairless Hills. Also bought protection plan for each appliance. Our dishwasher broke two months ago and it has been a nightmare. First tech spent an hour watching YouTube videos then ordered a bunch of parts. Second tech installed 2 of 3 parts ordered. He said the third had nothing to do with or problem. The Tepair did not work. We spoke with Patrick the repair supervisor who assured us they’d get it fixed or give us a new machine. I did some research and suggested another new part. Patrick agreed with my diagnosis and ordered the part. Tech installed the part and the dishwasher worked better. We thought the problem was solved, but after a couple of weeks of use we realized it is still not drying the dishes as it did prior to breaking. The tech was out of ideas. Now that it is time to offer us a new machine, Patrick has disappeared and responds to to no calls or texts. Best Buy is not living up to the terms of the protection plan. We are stuck. We are filing complaints with the Better Business Bureau and PA Attorney General. We paid for a protection plan that guarantees repair or replacement. We were ripped off by Best Buy.

Steve B.
Sep 2015
2.0
Computer Repair
$150

repairs were fine


horrendous wait time for service



Sonya W.
Sep 2011
5.0
Computer Repair
Yes, I recommend this pro
I had previously taken my computer to another service provider to download data to an external drive after I spilled water on the computer.  I subsequently thought that I did not have all the files on the external drive (I could not find them on the external drive).  I took the computer to Best Buy to get them to help me. I was given a quote of $99 over the phone, and told it would take 1 to 2 days. I took my computer in, and the Geek Squad rep took my computer apart and downloaded the data for me within 30 minutes. Because the data actually was on the external drive - the repair person did not charge me (although he did spend 30 minutes helping me and coudl have charged me).  He then helped me recycle my lap top at the same desk (I paid $10 for recycling fee for the screen, and got a $10 gift card in exchange). I am definitely going to give Best Buy my business in the future.

ROBIN A.
Nov 2004
4.0
Computer Repair
Yes, I recommend this pro
$3,000
SERVICE TAKES A LONG TIME BECAUSE OF THEIR BACKLOG.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.0 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Contact Information

310 COMMERCE BLVD, Fairless Hills, PA 19030

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