MOLD 'N MORE DECONTAMINATION

During the process, they discovered the mold spread further than originally anticipated. They returned the following week to remove the rest of the mold for no additional cost. Mold was also found in on the exterior wall. Since we live in a townhouse, Mold N More Decontamination was not able to remove the siding to treat it. However they agreed to treat it whenever the siding was removed. When the siding was going to be removed for another project, they returned to treat with mold on short notice. I have been amazed with the professionalism and commitment of Mold N More Decontamination. I definitely recommend them if you are in need of mold remediation.

They did not remove all the mold. I still had symptoms after they said they were finished. It was determined that I still had mold. They came back and did the job completely this time.

Bill was very thorough and knowledgeable. He took the time to inspect my entire basement and answer my questions. I believe that he gave me honest answers, and I would definitely use him in the future.

William Young (Bill) came to our home after several other estimates. He was very quick to look at the basement and didn't seem impressed. However, he spent more time in the attic. In retrospect, when you are a professional I guess you don't need a ton of time to assess the situation. When I received the quote it was amazing, and detailed a way that no other one's were; it did take a few days. Unfortunately our situation was complicated by also needing a basement drainage system installed at the same time, and we foolishly chose another company. My advice is to chose someone who is an expert in a chosen field; i.e. mold n more. Their estimate was $5,499; the quote by Mold Solutions and Inspections (MSI) was $15,000 for nearly identical work, and I believe the mold n more products (at least for cleaning) are superior.

The girl that answered the phone was very knowledgeable and friendly. It was a wonderful first impression since she knew exactly what their company does and didn't have to take my number to have someone else to call me back. I wish I would have called them first! She made my appointment and they came out on time. The gentleman was so nice and they did everything they said they were going to do. They worked with us under the time constraint of the settlement. Everything from start to finish was impeccable and 100%. They were amazing and it's a shame more companies aren't like them. I told the realtors in the settlement to use them in the future.

16 months later the mold has reappeared. Updated review to reflect this. Have been attempting to contact them and not getting any response back.

Mold N More was very professional, knowledgeable and easy to work with. The team was very willing to work with our tight schedule in dealing with significant mold discovered in our attic, completing the removal of old attic insulation and then remediation of the mold 'squeezed' between a full roof replacement and then installation of new attic insulation by other contractors. The work was great, with a high degree of respect shown for our house and property while tackling a tough and dirty job.

The contractors came at the time they specified. The work to be done was competely explained and completed in the time estimated. The contarctor answered all questions completely. He gave me recommendations for ensuring that it would not return.

Our experience with Mold 'N More was very good. They clearly communicated their plan to remediate the mold. I was impressed with the product they used. Rather than a continual off-gassing of chemicals, the product claims to be inert after 24 hours making the air quality much better, sooner. They did a good job of remediation. Even when I thought there was a place that was missed and they felt the spot was OK, they not only gladly came back to satisfy me but then went on to clean mold off of certain items I had in storage that I found after they had completed their job. They did that all at no extra charge! The crew was polite, knowledgeable and didn?t mind when I asked my many questions. They were careful to protect the surrounding area from the affected area. Cleanup was also first class. They should be on your list of people to call.

Very professional team spent one full day sealing off basement, cutting drywall/molding/paneling, etc., then disposing of waste in rented dumpster. Took air samples to verify elimination of mold found earlier. Cleaned up nicely! Price wasn't cheap, but fair.

Did a great job. It was a big job. We are very happy with the service.

Went just fine, He was punctual and professional. Explained all the proceedures.

While mold and more did not do the actual mold remediation, they did conduct the post remediation testing for us and was very professional and helpful throughout this crazy process. I probably would have had them do the initial work, but they do not provide free estimates outside a certain service area. So I got quotes from other companies. But since they seemed very professional, I did call them to do our post testing. it turned out their prices were comparable and I would have probably selected them to do the job if we had not already hired another company (who ultimately failed in their performance).

The experience was great from start to finish. I had three other company's come out and give me some ridiculous price quotes and the vibe with those company's were awkward. That was not the case with this company. Their tech was very professional, knowledgeable, and was an all around honest guy. He inspected the basement very thoroughly during the estimate stage of the project, took pictures, and then e-mailed me the whole estimate. Their price was absolutely fair so I went with them without any doubts. When they arrived for the job, they sealed everything off to prevent mold from spreading throughout the house. As they began removing the material, the tech noticed there was mold behind the walls which the previous owner covered up with drywall and the job became a little more difficult and longer than everyone expected but the tech and the company adjusted to it very well. They completed the whole job in two days and came back the next day to conduct post air tests. The tests came back a little abnormal so the tech came back again and retreated the area at no extra cost. The second treating took care of any abnormalities that were left over and my basement is now remediated. They also provided me with a copy of the lab results and a three year warranty that can be transferred to the next owner if I choose to sell. I would recommend this company to anyone and I will use them for my next home's inspections and anything else if necessary.

Overall, my experience with Mold N More (MNM) was excellent. I dealt with Eric Young, who was knowledgeable, friendly, and super responsive. I initially contacted MNM for an air quality test prior to purchasing and home, and later hired MNM to do a small remediation job. I was very happy with the service.

The company provided a thorough inspection to provide a quality estimate. The time table discussed was adhered to and the job completed in about 6 hours. They were professional and fees were in line were other estimates received. I was very satisfied with the entire process.

Mold 'n More visited our home back in late October. We had an extensive mold odor in our upstairs bathroom and throughout the house. After viewing several companies online, we selected Mold 'n More due to their locality and reputation for our assessment, free of charge. During their inspection without tearing down walls and using their mold detector, they thoroughly scanned the home for danger issues (attic beams, insulation spots, lack of ventilation) especially since our first priority was the health of our oldest child, who has severe asthma. Mold 'n More found traces of mold in certain areas, but nothing too alarming. However, at the time of the inspection, the smell has dispersed and Bill Young recommended no necessary course of action unless it returned. A week or so later, the smell did return and Tim Young took a swab test in our bathroom vent (again, the smell dispersed). The results followed a few days later with a minimal spore count. We were charged for lab results of the swab test. Little did we discover that after my own investigation over the course of 2-3 weeks, our own children had clogged the air vent (in-ground) to our home with tennis balls and that caused the sewage to back up and become moldy. Bill, Tim and Melissa epitomize utmost professionalism, integrity and honesty in their field of work. They were understanding of our situation with my unemployment and cautious of the possible expense of tearing down walls and remodeling a full bathroom to identify the culprits. America needs more small businesses like Mold 'n More and I highly recommend them for any home or business in need of combating mold issues.

I called mold n' more after noticing a mildew-y smell coming from my basement. They came to do an air quality test, write a full report with test results, photos, and a remediation plan. The plan included an estimate for all remediation services. They scheduled the remediation services a few weeks after the initial test, and everything went very smoothly. They removed drywall, and contaminated materials from the basement and cleaned my HVAC system, They were professional, very clean, polite, and cleaned up everything after the services were completed. It's only been one week, but the mildew smell has completely vanished and the work is guaranteed for the next three years.

My octogenarian father lives in Delaware. I live in Houston. He had one bid and was floored by the whole prospect. The scope, cost and time were very daunting. I helped him arrange for several estimates and then at his request made the award. I found Mold N More thru Angie's list having used consumer evaluations in the past as a strong selection criteria. I planned from the outset to travel to Delaware and handle the contract to take the burden from him. As the president of an oil and gas service company, managing contractors for a three day job was not outside my routine. I'm well aware of what it takes to work safely, comply with regulations and bring a job to completion. First of all I checked Mold 'N More's certs. They were established and not some newly created outfit prone toward cutting some corners. On site they were well supervised. Their environmental techniques were solid. Their on site man, Tim Young, was attentive to my Father's needs and sensitive to his desires. Tim also handled me well. I inspected their work daily. Their price was very competitive. Their office staff person, Melissa, was friendly, cooperative and helpful in executing the contract form across the country, accommodating a late schedule change and keeping me informed. They worked on schedule and delivered as contracted. I'm also confident that if anything comes up in the next few weeks or months related to their work that needs attention, the crew there will honor their warranty and promise.

They came and they did what they said they would do. They took some samples to test in the lab. They showed the documents and wrote up the remediation proposal. They were really prompt; they were out here the next day after I called. They really had a quick turnaround with their answers. They were hundreds of dollars less than the other company I had contacted.

I'm very pleased with this company. Mold 'N More did an initial assessment at no cost (not all companies do this). The workers were punctual, neat, thorough, and professional is all aspects.

I first called another highly rated company on the list and scheduled them to come and look at the mold in my basement. They were going to charge me several hundred dollars for an inspection and report. The more I thought about that, the angrier I got, and I called them and cancelled. I called this company, which also had high marks, and asked them for a quote. Bill (the owner) came out, inspected the basement and garage, and pointed out some mold that we hadn't even noticed before. He was very knowledgeable and professional, took lots of photos, and there was NO CHARGE for his visit. He emailed me a quote, and I scheduled the job. They arrived promptly on time, worked throughout two full days to finish, and left my home clean. I was very happy with them and would not hesitate to use them again.

Didn't charge me anything for the trip out.

They were flexible and came out on the weekend even though they do not normally provide weekend hours. Timely service and overall, a very good service experience.

They took care of the mold in my parents wine cellar before they came to our house. They came over to my home and told me how to take care of the problem myself. It wasn't as bad as I thought it was. They thoroughly explained to me three steps that I needed to follow. They told me that they would come out and help us if the steps didn't work. I dealt with the head of the company and he came out to help me for free. I feel like that was only the case because he spent so much time and money with my parents. I feel like they're a very honest company. They don't just try to rip you off. I felt safe and comfortable around their employees.