Keystone Fire & Security
About us
The leadership and employees of Marco Protection Systems, LLC have over 60 years of experience designing, installing, and servicing fire detection and suppression systems. We have a team of fire protection specialists whose top priority is ensuring the safety of your building and occupants, from commercial office complexes to large warehouses. The knowledge and experience of our team are unrivaled. We also offer industry leading maintenance agreements and emergency response. If you have any questions, please contact us via our website or by calling 610-363-2233. Trust the Blue Flame.
Business highlights
Services we offer
o Design: We design fire protection and security systems to maximize the safety of your building. From submittal drawings to as-built prints, our NICET-certified design staff handles the plan preparation and approval process from beginning to end. o Installation: Marco Protection Systems has a team of skilled electrical and mechanical installers to implement an array of fire protection and security solutions throughout your building or campus. We work safely, within budget and excel at meeti
Amenities
Emergency Services
Yes
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We first hired a company (Oliver) to fix the burst pipe. They also installed antifreeze in the sprinkler system. Ever since then, we found the sprinkler head leak one after another. Finally, Oliver told us that our system was not good and they normally don't provide residential service. They told us to find other company that does residential service.
After some research, we found Marco from AFSA. Their service manager Tom is a very nice guy and never got annoyed by my multiple calls or inquiries. Tom sent their residential manager Brian to my house to check the problem and do an estimate. Brian paid great attention to details. He even found out a fake head! Because of these, we signed the contract with Marco to fix our system.
On the day of service, their master technician Mark came to our house. He first told me that the leak was due to bad quality of head. At first, I did not believe him. They replaced all of the heads, except the 3 heads that were replaced by Oliver. They also installed an expansion tank. The next week, they came to install the antifreeze agents. Mark was very careful and cautious.
After all antifreeze were filled, Marked stayed for another 30 minutes to ensure no leak. As this system has been a constant problem for us, I was so anxious and nervous that I kept asking him if there will be any problems (such as system failure) in the future. he kept comforting me. He told me based on the pipe system he had seen, the original installer did a decent job. He also assured me to call the office for any problem before he left.
It has been a month after the antifreeze was filled and we have not seen any leak. I guess they fixed the system!
Thank you, Marco.
Licensing
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