AUDIO SENSATIONS

I indicated the only purpose was to get lear AM/FM reception. So they recommended a Kenwood unit. I purchased this unit before Christmas so I can get a Saturday install date which was Jan. 12th. On the day of installation, I was told that I was not scheduled and was not on the list. I proved to the woman behind the counter and showed her my receipt that stated the January 12th install date. She agreed to the install that day. I explained to her that I will be dropping off the vehicle so there will be no rush. When I picked up my truck, first I noticed that all the parts, box, paper work, where thrown all over the passenger and floor. I tried out the radio and found that the one demand I had was to listen to FM & AM. The FM and AM could barely be heard. They explained to me that the location was bad reception. I mentioned to them that the factory installed radio's I had in two other cars, received them perfectly. Later I found that they did NOT install the new Sirius Antenna. The existing antenna was rusted and coming apart which would explain the many "drop-outs" i experienced with the previous radio. With the new radio the same amount of "drop-outs" occured. I will never go back or recommend this Audio store.