Everdry Basement Waterproofing

This work was done in the winter when it was very cold and snowy. This did upset me a little bit because it should have been done before winter. The crew working was great, we have had a few things happen since the system was installed (finding some mold under the basement steps). But we have worked with Roy at Every Dry. They did take care of the issue. What I really like about ever dry is there may have been times when we didn't agree but we were able to come together and each time they did take care of the problem. I also liked how friendly and polite the staff is (those working in my home or when I called into the office). We have a warranty on this work with Ever Dry, and I made sure that the yearly warranty fee is paid each year. I would recommend every dry to anyone looking to have this type of work done.

Scheduling the work was very easy and it took about two days to complete the actual work. They trenched the entire back of the house down to the footer, installed tar and plastic against the outside of the house, ran a new french drain, and trenched the basement to repair the sump pump pluming. This was all done at no cost since it was under warranty. The guys that did the work were extremely professional and everyone at the office is very responsive and easy to work with. I would highly recommend Everdry Waterproofing!

I would highly recommend Everdry Waterproofing. Not only was the job well done it continues to add value to my home.

We have never had a problem with any of our contacts with EverDry.

We were very happy with the entire process, everyone was extremely professional and easy to deal with.

Excellent!!. I would recommend Ever Dry because the price was very fair and the workmanship and quality were excellent. Thank you Ever Dry. And I have a warranty that will go with my house when I sell it.

Sump pump broke and flooded my basement. Their service team came and fixed my sump pump the following day so I was up and running with no delay. With holidays approaching really appreciate the quick response so future damage would not happen. I would absolutely hire them again and recommend to anyone.

They were very professional and very courteous They answered all my questions while they were there and when I called up to ask for more information They were so good I had them do my mothers house I would highly recommend them for any job

The system works very well and I've had no problems. Annually, I renew the service agreement. The staff is very efficient and a pleasure to deal with.

Great my basement has never leaked since! They are excellent people To deal with my warranty was about to run out they let me know before it expired!

Living on a budget, I was apprehensive about this expenditure; however, watching several inches of water rise, and fill up my basement up to nearly engulfing my furnace during a dangerous storm, I opted to reach out to Everdry of Evans City, PA. After the fact, I am so happy that I spent the money; it was a sound investment to protect my real estate and big ticket costly basement appliances for years to come. It has made a world of difference. I never find water in my basement any longer--never, ever. I made the correct choice selecting Everdry to do the work.

We had water coming in from the foundation walls and up through the floor in the basement of our home.  From estimate, to installation, to correction of an issue noted post operation, Everdry Basement Waterproofing was professional, timely, and persistent upon delivering quality work.  I would recommend them to others without question.

We were very pleased with the quality of service their company provided.  We sincerely appreciated their responsiveness to a question/problem we had at the end of the job.  We have recommended and will continue to recommend their company to others because of our satisfaction with their service.

My basement was in really bad shape. They did a good job on fixing it. They have a warranty that I pay $40 a year to keep up. Have called several times and they have come right back up and taken care of the problem. Including installing a back up system, and getting a chipmunk out of my easy breath system. I have been very impressed with their service.

They arrived as scheduled and performed the work professionally and promptly, never hesitating to answer our many questions. They returned several times at no cost until we were completely satisfied with their system. They offer discounts for cash paymments and a limited number of discounts for bbeing willing to have them come earlier than scheduled if they have a cancellation.

The Everdry waterproofing system has worked in my home for over 16 years.  We had complete flooding in our basement almost every time it rained.  With their system installation, we have been able to install carpet in the basement and never have to worry about the flooding.  When we put on our addition, they came back and tied the new system to the old one and we have continued to have flawless operation of them both.

So far so good. I don't have much to say yet but my basement seems to be problem free so far. So I'm satisfied

Everything went well.  The team kept us informed about what they were doing.  They cleaned up each day, and were very courteous.  We had a small problem one year and the company was very quick to get back to up and resolve the issue.  I have recommended them to a neighbor and a family member and both hired them to fix their wet basement problems.  We have been with them for over 20 years and they are still the company that I would recommend to anyone that is having a water problem in the basement.

Excellent job, left both basement and yard, better than they found it. Showed up on time, finished when they said they would. Guys who came back to level the yard went above and beyond the call of duty, filling in two groundhog holes which appeared very close to where the outside work had been done. DD Pittsburgh

From day one the foreman met with me at the start of the day and the end of the day explaining what would be done and had been done and what I should expect from noise and dust.  The downstairs did get dusty, but they did everything possible to keep the dust from coming upstairs. They dusted with dust rags and a brand name cleaning product when they finished the job.  They even helped me move furniture and garage stuff so they could work.  Any question I had during the work was answered quickly and politely. The entire crew was polite to not only each other and me but also my dog and showed respect for my home.  The staff at the office and the supervisor who was on the site twice in five days are wonderful and have a great sense of humor.    I would recommend them to anyone that has water issues in the basement.

We had built our home in 2008 and moved in during 2009. I thought we had no water problems after consulting with a plumber. Within the first year, we noticed water seeping in to the finished basement at the base of the concrete block walls. We had the walls checked and they were fine, but water continued to come in. Everdry Waterproofing was one of the companies we had come in to assess the problem and they identified it hydrostatic water pressure with the water content under the floor as off the chart.

They had to jack hammer the floor at the base of the wall and put in two sump pumps along with weep holes in the base of the concrete block and had all the water pumped out to an external drainage system. There was some freezing on an outside line and they corrected that - in the dead of winter!

I can't say enough of how professional they were and if I had any issues, the manager called me to have it corrected to our satisfaction. The install time was fast and clean up was detailed.  However, after doing all this after we finished the basement; all I can offer is to do it first before you move in!

If you want to get a fair and accurate assessment of a similar problem you might have - give Everdry a call!

They did a great job!  Everything was done with no mess.  You cannot tell that they did anything.

Do not go with Ever Dry, and here is why - please take time to read in full:

Preface:  Our house has had wet basement since we have owned it (approximately 5 years).  The wetness increased over those 5 years and eventually led to mold/mildew growth, primarily behind/under the furnace area.  We had various contractors provide estimates but went with Ever Dry due to their lifetime transferable warranty and also customer testimonials we read regarding professionalism and quality of service - even though they were by far the most expensive.  My wife recently started working from home and has an office in the basement, and she is also pregnant at this time, so remediation was necessary.  The sales representative came to our house and explained everything that would happen.  We specifically asked if the area behind the furnace could be addressed, and his response was "I don't know how they do it, but they tunnel back there and will take care of it. You won't have any water coming in there anymore".  The sales representative also explained that a small room in our basement would not need the interior waterproofing, as the other areas completed inside, along with the exterior french drain would "catch" any water trying to come in.  He explained he was trying to save us money by doing this.  After some thought, we decided to sign the contract and get the job done with Ever Dry.  After all, we were tired of getting sinus infections likely caused by the mold/mildew, and we wanted our kids to be healthy.  The sales representative was very professional, personable, and seemed honest.  Handshake - signatures - done. 

The job:  The crew arrived right on time, just as advertised.  The worked hard - very hard actually, and explained everything along the way.  I have nothing but the utmost praise for the crew.  They are probably the hardest working crew I have ever seen actually.  At one point the lead member of the crew pulled me aside and explained that the area behind the furnace (the area we were most concerned about) would not be able to be waterproofed, and they would have to install what they called a "dam" to catch water coming in and divert it to the sump drain pipe.  I explained that we were told this area would be done and was part of the sale.  He explained this would not be able to be done.  I would have to independently pay for another contractor to come remove the furnace so they could get behind it, and the dam was the best he could do.  The crew manager reaffirmed this same thing, both to me and my wife on separate days. We were told nothing by the salesman about having to pay a separate contractor to come remove the furnace.  So....in 4 days time the job was done and the basement and exterior were waterproofed, except for the area behind the furnace, as it is still wet to this day and continuing to grow mold, which will likely continue to sicken my family.   

The result:  The same day the work was completed we received a rain storm and it rained hard for approximately 1 hour.  What timing!  I went downstairs to the basement to check out the dryness, only to be surprised by water flowing across the floor.  It was originating from the cold room that the sales rep said didn't need to be done.  It was coming in so fast that I could literally see it flowing across the floor.  I had to use a shop vac and sucked approximately 23 gallons of water out over the next two days.  I had to call off work to babysit my basement and belongings until the flow subsided.  As soon as I noticed the water problem, I called Ever Dry and they were out the following Monday to inspect.  they waterproofed the small room and dug up the exterior drain coinciding with the area that leaked.  To the surprise of the crew (a different group of guys) the exterior drain pipe had been installed incorrectly by the first crew and was actually draining toward the house, not away from it.  In two more days time the entire problem was fixed.  All that was left for me to do was clean everything up, grade around the house, and pick up the discarded razor and saw blades around my property where the work took place - before my 2.5 year old little boy encountered upon them.  Are the remainder of the exterior drains installed correctly?  I wonder this every time it rains now. So far, no leaks. 

Final:  The men that actually performed the work were great.  The quality of the work inside was excellent.  The quality of the work outside was not at first, but was made right.  I understand mistakes happen, and this company was responsive in their efforts.  I woudl have liked to have seen better cleanup efforts (saw/razor blades).  In the process of initial installation they actually broke my exterior hose reel and replaced it immediately with apologies.  I am not offering any significant negative critique of those men.  Hats of to them for working hard and doing what they could.  I understand deadlines, and they clearly were under some significant ones. 

Where I am offering a SIGNIFICANT (if this allowed me to underline and make different colors I would) piece of negative feedback is for the sales staff that first contacted us.  It was because of him we spent $18,000+ of our hard earned money with the expectation we would have a completely dry basement, to include behind our furnace.  It was because of him I did not expect the little room to be waterproofed, and ended up sucking 23+ gallons of water out after work was initially completed.  I would not recommend Ever Dry for your basement waterproofing needs, just because of the potentially false pretenses service may be ordered under.  In our case we still have significant water coming in underneath our furnace, which is running to a dam, and then being sumped out.  Mold still exists, and my family will still be sick until we can save enough money to have the furnace removed, call Ever Dry and have them correct the issue, and then pay to have the furnace reinstalled.  I just checked, and had to bleach some more black mold I saw on the wall.  The simple fact is, the sales staff member that contacted us was/is completely out of touch with the workers that complete the work, their processes, and their capabilities.  He said what he had to say to make a sale, which is sad - very sad, considering you are dealing with large sums of money and the health of folks.  If for some reason you do go with Ever Dry, do yourself a favor and get every single thing in writing up front from the sales person.  Get in writing exactly what they say will be done, or else you may be disappointed like we are now. 

The previous owner was very happy with the work completed by Everdry. I like the fact that the Lifetime warranty was transferred to me as the new owner. This gives me great piece of mind that I will always have a dry, usable basement.

The company won"t let you forget to pay their annual fee to keep the lifetime warranty valid.  By paying this yearly fee my wife and I are confident that if anything goes wrong with waterproofed basement walls or the sump pump Everdry Waterproofing will make it right..  We have had no problems since work was done 7 years ago.