ROTH CADILLAC-AUDI

I drive and Audi so it takes a lot of oil. They've looked over my vehicle several times. They have either damaged things on my vehicle or they have estimated or wrongly diagnosed my vehicle. I've filed three complaints with Audi USA on them. I would take my vehicle and have them look it over. Either things came back worst after I left or they gave me a price for over $1200.00 to repair something. I took it somewhere else and had it repaired for $200.00 versus $1200.00. It didn't make sense that they were that far off. We know the dealership is more expensive but not that much. They were recommending repairs that I didn't need. When they fix stuff. You don't know if it will be okay. You have to see if there is more damage. For example, I broke my hood latch. The cable just had to be put back on the handle. When I got it back the whole cable was gone. The large piece was ripped out underneath the hood. This was problematic because I had to replace that part and have someone else repair it.

!Gave me a ride to the mall to do shopping so I would not have to wait for service to be provided and came to pick me up when services was completed. Great service! And the oil change was also great and especially at no cost!

Went very well, car was towed in Roth fixed it charged me nothing car was 5000 miles out of warranty , bought my new car there because they were so good to me.

My car broke down and was taken on a flat bed to Roth, the service department put a new computer in it and did some rewiring and replace some other parts, My car was just out of warranty and just over milage, However the service department made sure it was covered. I purchased anew car and made sure I purchased it there to be able to stay with that service department.