If I could give ZERO stars I would. I hired R.A Young in September to install a privacy fence. I paid him cash up front for a discounted price. I was told at the time I hired him that my fence would be installed by the end September. on Oct 4th after multiple attempts to get a response from this company I told them I wanted to Cancel. At that time I was told that material was on backorder but magically Lowes would have it at my house the next day. The wooden panels that showed up at the house were not what I was told the fence would look like, it had pointed tops and I was told that it would be dog ear style. They came out and measured where the fence would be and dug a couple of holes (which were not in the proper place per the markings, in Harborcreek you need to be 1 foot off the property line) I did not see or get an update again until Oct 12th when I again told them I was canceling. I was promised that that they would be there on Oct 13th and surprise! No one showed up. At that time I officially fired him and his crew. I told him I wanted a refund and to have his equipment picked up. On Oct 23rd I received a certified letter from RA Young stating they were charging us close to $1000 for the work performed...Work that was wrong, Not per our agreement etc. The letter stated I would receive my refund within 30 days.... it is now Dec 14th and I have never received my refund. I've been lied to, told the refund was processing, that Rich Young was taking care of it. Then i've been told for weeks now that Rich is in the hospital, during that time there has been activity on Thumbtack. He deleted his company on Thumbtack after I told him I've saved all of our conversations and would be filing a lawsuit. I have contacted him continuously since November 15th and I still have no refund. I'm not sure how on earth this company has 4.8 stars on this website... but please do your homework. At this point RA Young has stole $5500 from me and refuses to contact me and do the right thing by giving me back my money. He breached our contract and because he was ****** off that I fired him after 6 weeks of run around from his side... he wants to hold our money ransom. After this fiasco I found an review on Angi's list for a similar situation and that person was told when they wanted him to fix mistakes made at their house that there was a medical issue and never got it resolved. I AM WAITING FOR RA YOUNG TO MAKE THIS RIGHT AND RETURN OUR MONEY. UNTIL THAT TIME, I CONSIDER THIS STEALING. BE A RESPONSIBLE BUSINESS OWNER, ADMIT YOUR FAULTS AND MAKE IT RIGHT. DO NOT HIRE THIS COMPANY....hire someone who is honest and trustworthy, who stands behind their word and their business.

Repaired a small section of my roof, appx. 8' of ridge cap and said his man would check and nail down the remaining shingles on that cap. Said he would guarantee it for a year but when more shingles came off he was in the middle of a family medical issue which I understood. However, after a wait, I have been calling him for a few weeks now and he will not answer. Now I am in process of hiring another to do the work. What bothers me is that I would have paid him to repair it if the shingles that were checked and nailed, which I don't know happened, came loose and needed to be replaced. It was a small job, but when you need such repairs you need someone you can depend on, Mr Young is free to run his business as he sees fit but I need reliability to protect my home. Under the section below called Please select all categories that apply to your review, there was no way to put this contractor in his proper place.

They came out the same day I called to take a look. They then completed the work a couple days later in only two hours time. They did a great job! It looks great and stays in place during windy days.