Preece Heating & Cooling

Installed November 2021. We needed follow up service visits to adjust system properly. Following installation/service visits, we realized that 3 binders containing collectible autographs and trading cards were missing. They were accounted for prior to boiler installation/service follow up visits by Preece Heating and Cooling. They were missing immediately following installation/service visits. Attempts to correct/compensate/resolve the matter with Preece proved unsuccessful. Although a representative of Preece pledged to investigate the theft of our possessions, nothing occurred. This representative stated that workers who installed/serviced our boiler system denied any culpability in the theft of the 3 binders. This individual no longer responds to my communications. Therefore, if you employ this concern, I strongly recommend that you have surveillance cameras sweeping the work area and/or maintain a physical presence through the installation/service visit process. We had no surveillance and trusted the Preece workmen. As a result of our naivety, we lost over $1000 worth of collectibles.

Dan was very informative and helpful. He actually told me what he was checking and showed me the cracked part needing replaced. He was very professional and courteous.

It was the best service experience I ever had, quick efficient and professional. I would recommend them to anyone needing repairs. I even requested a yard sign, which I never do just to sing their praises. Top notch from Start to finish. They got me running within 24 hours of first contact.

Professional and quick! Would definitely hire again!

After H Jack's condemning the furnace, my fiance wanted a second opinion. I then remember that H Jack's didn't check the flame sensor after they installed a new switch. They couldn't get it to stay lit more than 5-7 minutes. They did a few things in between 5 times they tried to get it going. I was right there asking questions about what they were doing. We called Preece and I went down and cleaned the flame sensor. Preece came that night, about half hour or so. When Preece came I explained everything that happened as well as me cleaning up the sensor. He turned the unit switch on, then the gas. Had me turn up the thermostat. It lit and stayed lit. He had shut it down again and then restarted it again and a couple of burners were delayed in lighting by a few seconds. He opened the wings on the burners just a little bit and it was in perfect working order. He tested air and it was fine. They came in, were phenomenally personable and knowledgeable. Answered all my questions and charged less for the services than H Jack's. Our hot water tank needed replacement as of the day after H Jack's condemnation. The cold water inlet line valve wouldn't stop the flow of water so we had to shut off the main line. Preece capped that the same day so we could have running water again. Gave us a quote for a new hot water tank that night too. They came and replaced the tank the next day! Imho, Preece was phenomenally awesome! I will definitely keep them for all our needs they handle!!! For everything both days it was less than H Jack's. For everything they did service call and work done for second opinion, $165. For the hot water tank, parts, and labor $800

Preece was professional. I am very happy with the price paid, the service provided and the results..

Preece came in and promised to replace my furnace as well as run duct work to a bedroom over my garage and one to my mud room as you entered the house from the garage. They did just that and did a terrible job of it. The duct to the bedroom kept falling down. The duct to the mud room that runs into the garage was all soft pipe that mice could get in. I argued with them about the shotty install and didn't get much satisfaction. They said the best that they would do is drop off the material (rigid duct that they should have used from the door) and we would have to install it. I have now had this furnace only 9 years and it has quit running 7 times. When I call to talk to them, Russ is arrogant, condescending, rude and offers NO help. My suggestion is run away and find someone else.

Great! Russ offered several options and price points, and discussed the pros and cons of each. We were scheduled within a couple of days, they arrived when promised, and completed the work on schedule. Everything was cleaned up and debris hauled away. We were oriented to the new wifi connected thermostat. The system is working perfectly, and the house is very comfortable. We use Preece every spring and fall for preventive maintenance checks, and they have been dependable providing service whenever needed. At our last house, they warned us the furnace might need replacement - 20 years after they installed it for us. When it died, they came on a snowy Sunday to check it out, and had us up and going again in a day. You can count on these people.

Great. Everyone we dealt with was very responsive, from the estimate through the finished work. Phone calls were returned in a timely manner and everyone showed at the time they said they would. Everyone we dealt with from phones to the installers were courteous, professional and knowledgeable. We would highly recommend this firm.

We are extremely pleased with the system and the professional service we received and would highly recommend them!

Very well! Got a manufacturer's discount and a ten-year labor warranty, for which I could find no other companies offering. Russ Sprickman, owner, who gave us the quite, was very professional, and broke down the quote the way I wanted it. Two of his sons, Mark and Ron, both with many year experience, did the installation. They were friendly, worked quickly and efficiently, and cleaned up completely afterwards. It's only been a week, but I am quite pleased, and am expecting substantial gas and electric bill savings.

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It went fine for us. We have used them for the past 10 years. And they're very good people.

The crew was prompt and efficient. They also cleaned up well.
We researched different systems & got quotes from 4. Preece won us.
We got a system that gives quiet, gentle heat (at many different levels of heat output). Also, the air conditioner is quiet.
Both are highly energy efficient.

They were prompt.  It was reasonable and I was satisfied with the service.  I like this company better because I wasn't happy with the last other provider.

It went fine. and furnace is working fine.

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Furnace clean and check.

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Cleaned furnace; annual check for AC unit

Installed a new furnace.