Independent Muffler & Brake

They did very well. They were able to replace an expensive original shape muffler with a universal that was much cheaper in price. They welded the assembly in a very professional looking way.

Everything went smoothly.

Repair saved me the cost of replacing the entire pipe.

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I called for an appointment and the owner suggested I come in and he'd look at it and tell me what I needed.   I was scheduled quickly.  I came in to have the muffler replaced and I was out of there in 45 minutes.  The waiting room was clean, the staff friendly and the owner - friendly, professional and courteous.  I'd use them again without question.

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Apparently the flange corroded and could not be replaced. Ed (owner)took me into the shop area where my car was on the lift and explained the situation. He suggested that they simply cut out the corroded area and weld in a new pipe. Total cost $60.00! 45 minutes I was on my way! Ed is as honest as they come!

They're great. They're just so nice and we're all in business and just the best. It's pretty reasonable.

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I have gone to Independent Muffler and Brake for decades. It is rare that a consumer is always satisfied with the service, and I have been every time.

I have also recommended them to MANY people, and all have had similar great results!

I also know of one occasion where I recommended them for an 'emergency repair' and it happened to be a Saturday (they close early). NO PROBLEM! Got the ar right in, and stayed after closing time to complete the repair.

On the bottom of their invoice is a printed message that typifies them:
and quot;Thank you for your faith in Independent Muffler, LLC. We hope to see you again.and quot;
No one wants to get their car worked on, but if it happens, give them a thought!

I placed a prelimnary call a week or two before bringing the car in to see if they would be interested in the repair of if they were simply going to jump to recommending a more costly replacement. I had a very welcoming discussion with the mechanic and he told me it sounded like a not-too-difficult repair . . . no hint of an and quot;oh my God, you're going to have to replace the whole thing!and quot;. I asked how long he thought it might take and he guessed about an hour. I asked when the shop tends to be less busy and he told me.
A couple of weeks later I brought it in for repair. Was greeted with a waiting room full of customers and a very nice and professional person behind the counter. Did the paperwork, handed over the keys, got a call back within about two hours with an estimate, approved the job, and picked up the car around lunchtime and all was good.
Excellent business, excellent customer services, excellent repair. Thanks a bunch!

They were very courteous and took the time to explain what needed to be done and why. I even had the mechanic sketch a picture of the problem for me because I was having trouble visualizing it. They did a great job. Once before I had a problem with my brakes, and they discovered whoever replaced them for me before didn't lubricate them properly. They took care of it on the spot with no charge whatsoever. Honest shop that I'd recommend to anyone.

I was near their location and heard a noise and stopped my car to see what it was. It was my muffler dragging on the road. Since I was so close, I drove slowly the few blocks to their shop and asked if they could look at my car. In a short time they had it in the shop and said it was a clamp or hanger thing and they could fix it for $10. I gave them the okay and shortly after they told me my car was done. The two gentlemen who waited on me were polite and professional and total time there around 30 minutes or less. I will return if i need exhaust system work in the future..

I first took my car to another provider and they told me I needed a whole new system. I then went to Independent Muffler and all I needed was a gas kit which cost me $50 with labor and everything as suppose to $450. I would highly recommend them. They don't try to over sell.