Tantopia Tanning Centers - Ephrata

BUYER BEWARE!!! My wife and I bought into a bronze membership for about 3 months. After the 3 month period, I noticed I was continuing to be charged directly out of my Checking account. Turns out the contract they make you sign allows Tantopia to continue pulling money out of your checking account until you physically arrive and request to stop. My wife and I were contracted for 3 months and was charged $65 additionally before realizing they had taken the money out of my account. I called and talked to the owner/supervisor and she proceeded to tell me that it's in their contract and she could not refund us the money. She refused to do anything more. I had asked her if a company started charging her checking account for services that were NOT being rendered, would you be happy about that - after all, you signed a contract? After a lot of ifs and buts and fumbling over trying to find the right words, no response other than to say there was nothing that could be done. Here's something even more interesting...she also told me that no one has ever complained about this. Then, 2 minutes later, told me that if she refunded my money, then she would have to refund everyone's money!?!? Huh? Apparently this is bigger than just my issue. BUYER BEWARE OF THIS SERVICE COMPANY!! The contract is very deceiving. It was built on the fact that you would forget to come in and stop the charges to your checking account. I assume this is how they make the other half of their revenue! I could have been on vacation for several months and come back with hundreds of dollars charged to my account and there is NOTHING I CAN DO ABOUT IT. The contract is literally a license to steal. This franchise uses deceptive contract practices. Everything is nonrefundable! I will never use their services again!!! Shame on them.