Mentzer Repair Services
About us
Mentzer Repair Services is a one stop repair shop, fixing all your electronics needs from computers, to video games, to mobile phones. We handle from Playstation 3 to Atari 2600 game systems, all types of laptop/desktop computers, and handle all types of issues. If it's broken, we can fix it! We pride ourselves on same-day service, and fair flat rate fees along with free estimates. Quality customer service is what we are about, and you will be happy to know we have a friendly, highly knowledgeable staff ready to serve you. Give us a call today
Business highlights
Services we offer
Battery Replacement, Blackberry Repair, Computer Repair, DC Jack Repair, Digitizer Repair (Broken Touchscreen), GPS Repair, HTC Droid Repair, Iphone Repair, Ipod Repair, Laptop & Desktop Computer Sales, Playstation 3 Repair, Small Business IT Management, Xbox 360 Repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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The owner of the shop tried to explain that he was lacking in customer service skills and my husband told him that not much customer service was required, just a simple phone call to be kept informed of how the repair was going and when it would be done. The owner had many excuses as to why this didn't happen.
"I am the owner of Mentzer Repairs; I sincerely apologize for the experience you had. We do communicate with customers, however in this instance, we did make a mistake. We are only human, and I am sad to say that this happened. If you can't apologize or give understanding, then I'm sorry to hear that. We didn't charge you $100 to repair it, and it was an Ipod, not an Ipad. Sincerely, Timothy Mentzer"
Licensing
State Contractor License Requirements
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