Kreitzer's Automotive Service

Auto Service, Auto Inspections, Auto Tires,

About us

Family owned & operated, we are also the Angie's List award winner 8 years in a row for auto service and auto inspections. Have been in business since 1980. All of our technicians and staff are ASE certified, and some are also brand specific certified. We do ALL repairs except upholstery and convertible tops on all makes & models of vehicles. We offer local pick up, drop off, or valet services. Come see why we are the highest rated auto repair shop in the Enola area!

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Auto repair, replacement and maintenance includes oil change, tire rotation, brake, transmission, clean fuel injector, air filter inspection, radiator, air conditioning, towing & battery.

Services we don't offer

Upholstery work or convertible top repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 130 reviews

Gerald R.
09/2017
5.0
car inspections
  + -1 more
Great. Done on time and honestly
Description of Work: Car inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Kreitzer's Automotive Service
Thank you for taking the time to give us a review! Hope to see you again soon. We appreciate your trust in our facility.

Gerald R.
08/2017
5.0
car inspections
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Response from Kreitzer's Automotive Service
Thank you for taking the time to give us a review! We appreciate you trusting our garage for your vehicles.

Cody S.
09/2016
5.0
auto repair
  + -1 more
.
Description of Work: Replaced the timing belt one of my cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon D.
04/2016
5.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: car inspection. Very well. They even gave me a vehicle to use while they did the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Kreitzer's Automotive Service
Thank you for taking the time to write a review! We hope your Honda is still running smoothly!

Susan H.
04/2015
5.0
car inspections
  + -1 more
It went great.
Description of Work: They did a routine inspection on my vehicle for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kreitzer's Automotive Service
Thank you for trusting us to do your routine maintenance for your vehicles. We appreciate your business.

Fredericka R.
10/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: My vehicle was towed to his station. He diagnosed the problem and gave me a price to repair it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Kreitzer's Automotive Service
Thank You for fill out our survey.

Jason S.
06/2014
5.0
auto repair, transmission repair
  + 0 more
unknown
Description of Work: Looked at my transmission and gave me a very fair estimate and great advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kreitzer's Automotive Service
Thank You [member name removed].

Nicholas D.
06/2014
5.0
auto repair
  + -1 more
A++!!
Description of Work: After going to the dealer for an estimate, Jim came in on a much more reasonable figure. Also, not all the work quoted by the dealer was needed (no surprise there). Honest service, loaner car, and reasonable rates - Jim gave us a very good impression for this first job he did for us! We'll be going back in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Kreitzer's Automotive Service
Thank you very much for taking time to fill out our survey. We thank you for giving us a try for your auto services. We only sell/recommend what is needed for your vehicle. We look forward to serving you in the future.

jody B.
05/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: We have going to them for almost 15 years for automotive services. We love them and recommend them to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kreitzer's Automotive Service
Thank You.

Warren B.
03/2014
5.0
auto repair, car inspections
  + 0 more
Very satisfied
Description of Work: State inspection, emissions test, oil change and transmission check with added fluid

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Kreitzer's Automotive Service
Thank you [member name removed] for using our services.

John A.
10/2013
5.0
car inspections
  + -1 more
Everything went well.
Description of Work: Yearly auto inspection and emissions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Kreitzer's Automotive Service
Thank You [member name removed],it was nice to see you again.Keep reading!

Sally P.
04/2011
5.0
auto repair, car inspections
  + 0 more
Jim and staff always on top of things. Never overcharged. Always shows me parts replaced . Left previous mechanic to come here and have been with them for years!
Description of Work: State inspection, oil change, additional work completed. Emissions too. Great pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kreitzer's Automotive Service
Thanks.

Sonja R.
03/2011
5.0
auto repair, car inspections
  + 0 more
First of all, Jim took my car in realizing I had waited until the last possible moment to get it inspected (and without an appointment!). He found a number of safety items that needed to be fixed and worked extra hard to find a hard to find part in order to get me back on the road by the end of the day. Jim has now helped me maintain all 3 of my cars. I found Jim on Angie's list and am glad I did. I trust Jim and his team with my families safety!
Description of Work: Annual auto inspection and the work related to getting it to pass as well as routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Response from Kreitzer's Automotive Service
Member, thank you for the trust you have in us to maintain your vehicles. We appreciate you as a customer & always try to be the best we can be.

Burke R.
02/2011
5.0
auto repair
  + -1 more
Had noise coming from back of vehicle. CAlled Jim and he took me in the next day. Diagnosed rear brake issues (which I knew was coming since the front brakes went a few month ago). He also informed me I was 10,000 miles past the oil change miles. Did work and returned car same day. I may also add he picked up the vehicle from my home and also returned it. Outstanding service and price. A mechanic you can trust which is not easy to find these days.
Description of Work: Noise diagnosis. Replace rear rotors and breaks. Lube, oil & filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Kreitzer's Automotive Service
Member, Thank You for your kind words, we are always glad to help out someone in need. Glad we could do the swap and leave you a loaner. Jim

Dan M.
01/2011
5.0
auto repair
  + -1 more
They arrived within the hour of my call. Towed it to their shop and diagnosed the problem and had me up and running the next morning. No waiting your turn like the big shops which does not work for me when I am doing service work. Great response, friendly folks, honest in their dealings with customers.
Description of Work: Service truck would not start - replace fuel pump relay

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Response from Kreitzer's Automotive Service
Member, Thank You for your kind words. Jim

Robert M.
11/2010
5.0
auto repair
  + -1 more
Having my vehicles serviced at Kreitzer's is always a positive experience. Jim goes way beyond expectations.
Description of Work: I got an oil and filter change, lube, and tire rotation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43

Barry and Teresa W.
11/2010
5.0
car inspections
  + -1 more
We have been going to this garage for many years. We always get great service and affordable rates for work done.
Description of Work: Inspection (state).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kreitzer's Automotive Service
Members, Thank You for the kind words. We always try to do repair work properly and save you money as we do it. Jim

joseph R.
09/2010
5.0
muffler repair, auto repair, car tires, towing, transmission repair, radiator service, car inspections, car transport
  + 6 more
I've had so much work done on my vehicles at Kreitzer's that it would take too long to list everything that's been done over the past 20 years. You name it and they've probably performed the service for my vehicles. Everytime that I had occasion to take a vehicle, for whatever kind of service was required, it went GREAT from start to finish. Over the 20+ years that I've been dealing with Jim he's been nothing but fantastic. I trust him and have come to count on him whenever the need arises. Whenever I go to him I feel like I'm visiting with a friend. My twin sons have been going with me since they were infants, and they will be 20 years old soon. Everyone at Kreitzer's, including Grammy, make you feel like family not just a customer. I never ask for an estimate for any work that my vehicles might need because I've learned to 'trust' Jim and know that he would never 'overcharge' anyone for materials or services performed. I would not hesitate to recommend Kreitzer's Auto Services to ANYONE! Dos and Don't.....Well, if you need any work done on your vehicles DO take them to Kreitzer's and DON'T make the mistake of thinking that you're getting a better deal at one of the 'chain' service centers.
Description of Work: This time I took my Ford Windstar to Kreitzer's for it's annual inspection. I've been dealing with Jim Kreitzer for over 20 years. I take all 4 of my vehicles to him whenever then need anything. Do call him for anything related to your automobile or truck and Don't hesitate because he's someone whom you can really trust to give you honest and reliable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Diane A.
09/2010
5.0
auto repair, car inspections
  + 0 more
If you need an honest and truthful mechanic who won't rake you over the coals for his own gain, Kreitzer's is the place. You just don't find them like this anymore.
Description of Work: As a single woman, I've spent years trying to find a reputable, honest mechanic. Finally, a friend told me about Kreitzer's and I thought I'd give that a chance. What I found was an honest and forthright guy who took the time to explain and show me the problem and then worked his tail off to get me the best price. I took my car in for an inspection to Midas, only because it was so close to my work that I could easily get a ride to drop it off and pick it up, and was told it would cost $1200.00 for brakes all around as well as a few other things. I took it to Jim the next day and he told me only one set needed replacing and he installed brakes with a lifetime warranty. He also found a bulb out (Midas didn't notice) and replaced that and got me on the road safely. He saved me $1000!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kreitzer's Automotive Service
Member, Thank You for the trust that you have in our company. It is nice to know that we are appreciated for our honest business practice. Jim

Del R.
08/2010
5.0
auto repair, car inspections
  + 0 more
Found the provider on Angies list. Provider is close to my home so I thought I would call to schedule an appointment. I was tired of paying the franchise businesses an inflate price due to their overhead or commissions. Mr Kreitzer was a great guy to talk to and assured me that only work needed would be discussed. He was true to form. It felt great supporting and trusting a local smaller business.
Description of Work: State Inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Kreitzer's Automotive Service
Member, Thank you for the kind words. It was a pleasure to meet you and know that you delivered parts to us before from your neighbor's business. Jim

Nanette B.
08/2010
5.0
auto repair
  + -1 more
Everything went well. We dropped off the car in the morning and it was ready before we finished work. Everything went smoothly even with before hours and after hours pick-ups.
Description of Work: Fixed up headlights and other small repair for inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kreitzer's Automotive Service
Thank you for your business. It is a pleasure to service your automotive needs. Jim

Robert P.
04/2010
5.0
auto repair, car inspections
  + 0 more
We had estimates for repairs from the dealership (Lehman Saab) and Jim Kreitzer did the work promptly, efficiently, and for less than half the estimate of the dealership. Jim Kreitzer and his staff are extremely knowledgeable about automobiles in general. They are reliable and trustworthy as well as prompt and reasonable.
Description of Work: This visit was for a car inspection, but we have used Kreitzer's service many times in the past for a variety of auto repairs and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Maryjo F.
04/2010
5.0
auto repair, car inspections
  + 0 more
First Mr. Kreitzer showed me the problem while it was on the car, he offered me a loaner car free of charge, plus he shopped a bit for the part: instead of paying $300 from the local suplier, he found me the same part for half that amount. For the shaking he replaced the ball joint, my cost about 200 bucks, for the sensor my total was a bit over 300. I have spent years trying different mechanics, and I'll never use another one now that I found him. Not only is he a good mechanic, but also a good person.
Description of Work: My SUV started to shake while driving down the road, I had it towed here. Within 15 minutes Mr. Kreitzer had road tested and found the reason for the shaking. Previously I had taken the vehicle to Kreitzer's because the check engine light came on. He found that the camshaft sensor had basically exploded and the entire piece needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim L.
10/2009
5.0
auto repair, towing, car inspections
  + 1 more
Excellent, I will never take my truck any where else for service and repair.
Description of Work: I had my truck towed to Kreitzer's Automotive. They were very polite on the phone ant they sent the tow truck without any delay. They gave me an estimate to repair and even took me home. The repairs were completed within one day. The estimate was "on the money" and their place of business was very clean and professional. I noticed many areas where they are very involved in the community while I was waiting to pay my bill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$452.67

Jim L.
11/2007
5.0
auto repair, car tires, car inspections
  + 1 more
Called for estimate, went over everything in great detail. Set up appointment and waited while work done. Very kind staff and clean waiting area, very polite and shower me all old parts and showed how they work! They even raise service dogs for people in wheelchairs. I saw that they work on all makes of cars.
Description of Work: State inspection, emission test, lube, oil, filter, change and 2 new tires. Very kind and clean shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

2385 Wertz Ln, Enola, PA 17025

http://www.kreitzersautomotive.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Transmission,
Auto Radiators,
Auto Towing,
Auto Mufflers,
Auto Transportation,
Auto Accessories,
Notary,
Motorcycle Service,
Auto Body Work

FAQ

Kreitzer's Automotive Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kreitzer's Automotive Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Kreitzer's Automotive Service offers free project estimates.
Yes, Kreitzer's Automotive Service offers eco-friendly accreditations.
No, Kreitzer's Automotive Service does not offer a senior discount.
Yes, Kreitzer's Automotive Service offers emergency services.
Yes, Kreitzer's Automotive Service offers warranties.
Kreitzer's Automotive Service offers the following services: Auto repair, replacement and maintenance includes oil change, tire rotation, brake, transmission, clean fuel injector, air filter inspection, radiator, air conditioning, towing & battery.
Upholstery work or convertible top repair.

Contact information

2385 Wertz Ln, Enola, PA 17025

http://www.kreitzersautomotive.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM