Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
chris M.
03/2011
furniture sales
+ -1 moreMid to late July, we ordered a a chaise to match the sofa we liked from the store. We were told it would be four to six weeks on the delivery of the chaise. We paid up front. After the time frame, I called to get the status of the chaise. I would rarely get a call back. Finally, they called with a delivery date of 11/5/10. It was the wrong way so I sent it back. They were to order the right direction. I still can't get them to call me back. I don't have my matching chaise and I have requested my money back in late February. We are now into March and they do not return phone calls and we still have not received a refund. This has been on going for eight months. Speaks well for their customer service.
Description of Work: I purchased a sofa and ordered a chaise to match. I paid up front.
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$1,330
Contact information
691 STATE AVE, Emmaus, PA 18049
Licensing
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Service Categories
Furniture - Sales
FAQ
KAREN'S FURNITURE & MATTRESS is currently rated 1 overall out of 5.
No, KAREN'S FURNITURE & MATTRESS does not offer free project estimates.
No, KAREN'S FURNITURE & MATTRESS does not offer eco-friendly accreditations.
No, KAREN'S FURNITURE & MATTRESS does not offer a senior discount.
No, KAREN'S FURNITURE & MATTRESS does not offer emergency services.
No, KAREN'S FURNITURE & MATTRESS does not offer warranties.
Contact information
691 STATE AVE, Emmaus, PA 18049