Dale J Arndt Plumbing & Heating

This is going to read very similar to my review of June 2017 below, except with the bathtub in my other bathroom. A (different) handyman was doing some other work in our house, and he broke off the decorative ring on the popup drain (not sure how or why). He (the handyman) wanted to fix it from the powder room ceiling below, since there was no other access. But this would have involved cutting into the drywall which he had just painted all nice. I told him to hold off. SOS call to Dale. Dale showed up and tried to take the fitting out with his special tool, but was limited in the amount of torque that could be applied to the cross piece since something else was turning which shouldnt be (perhaps as a result of the handyman's prior attempts). So back to the hacksaw blade trick of 2017 -- again he sawed the fitting remnant off the threads to remove it. Painstaking work, **** ** your knees and forearms. I offered him some water or coke. He politely declined saying he had his drinks in the van. Also delicate work as you had to be careful not to damage the pipe threads in the PVC drainpipe. Anyway, he got it out and a new replacement went in smooth. He also snaked out a slow flushing commode. Throughout, he kept explaining what he was doing. He cleaned up after himself. And most importantly for my wife, he agreed to wear shoe covers we supplied, and he took them off and back on every time he had to go to his truck (about 4 times). We were so appreciative of this, as well has relieved that we didnt have to rip up the drywall, that we added a 10% gratuity.

Great! Dale has done work for my employer for probably 20 years so I knew he was reputable. I've had him out 4-5 times over the years and have been very satisfied with his work. He's honest and his prices are fair. I do some of my own (novice) plumbing work, but will continue to call Dale when the job's more complicated, or I just want to make sure it's done right.

The drain fitting ring had just broken off so water was now dripping onto the ceiling below. When Dale tried to take the fitting out with his special tool, the cross inside the fitting also broke off (due to 30 years of corrosion, not his fault). The drain was in an awkward location -- no access from behind the shower wall. We all started praying. Dale got a hacksaw blade and sawed the fitting remnant off to remove it. Very painstaking work, Also delicate work as you had to be careful not to damage the pipe threads in the PVC drainpipe. Anyway, he got it out and a new replacement went in like the breeze. He also cleaned out the slow drain in the same bathtub using his 1" snake. Since there is a separate charge for using this, he gave it a try with my 1/4" snake first (which I had already tried before and was not very successful). Anyway, the drain is working freely now. He also replaced the lavatory pop-up. Throughout, he kept explaining what he was doing. He cleaned up after himself. Price appeared in line, but cant comment too much about it, since I did not get other estimates -- wife was going crazy with the leak, so I hired the first of the two Angies' A rated plumbers who responded to my calls. Dale responded the same day and could get in the next day.

Dale was able to come out  within a few days of us calling him.  He was on time, super friendly, and got the job done in an efficient amount of time and for a fair price.
Dale is excellent and we highly recommend him!

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