Scott Boyd Plumbing

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Discovered the leak underneath the kitchen sink on a Sunday morning.  Looked up plumbers in my area and found Scott Boyd.  He answered the phone almost immediately and advised that he was going to dispatch the call.  I soon received another call from someone on Scott's staff, who was at my house within the hour.  I also showed him water in the basement, which I thought might be related to the kitchen leak, turns out the hot water heater burst (sort of).  Given it was Sunday, so he gave me a couple of options to get it fixed either the same day or on Monday, I chose Monday.  Two others came out on Monday morning, removed the hot water heater and replaced with a new one. I also needed an expansion tank, the guys demonstrated how it wasn't working, I wasn't surprised because the person who came out on Sunday also warned me that I'd probably need to replace it.   They also checked underneath the sink to make sure the leak didn't start up again.  Very efficient and professional team, received a discount for the Sunday visit for using them to replace the hot water heater.  It's never fun when you have leaks and no hot water, but the responsiveness of Scott's team eased the inconvenience for me.

Excellent work-   Scott and all his employees are beyond professional.   He was the only part of our remodeling experience that went smoothly.    They showed up on time, were very neat, got the job done.   We had many issues with our general contractor.   when we were ready for the final plumbing the general contractor told us he called Scott and scheduled the hookups.   I found out that he never called Scott. I called myself and explained the situation  and Scott was able to send someone out asap and get us water back after 4 months without.   I would recommend them to anyone.  He's a great example of how a business should be run, actually he went above and beyond what a great business should do.

I have a 200 year old house so it can be tricky. Scott was on the site and he walked me through the whole project. He was really good to deal with. I will be using them for everything. He did a good job.