
Sure-Fix Remodeling
About us
SURE-FIX remodeling is a full service remodeling, building and maintenance company that is fully licensed, insured and accredited by BBB, we are also a certified lead removal company. Our craftsmanship experience dates back to over 20 years in all aspects of residential and light commercial remodeling. Sure-fix services all Lehigh Valley area. Trust is something difficult to build these days, but at Sure-Fix we build it everyday with our clients because we are open, honest, and responsible with keep our word and contracts. We respect your needs and we are willing to discuss with you your desires in order to find the best solutions for your space for it to be practical and comfortable, we also respect your money.The quality of our job is evident by looking at our reviews and Super Service Award achievement earned now three years running. Please give Henry a call or e-mail to set up an estimate 610-392-0990 or visit our website at surefixremodeling.net
Business highlights
Services we offer
Kitchen & Bathroom Design, Complete Kitchen & Bathroom Remodels, Kitchen & Bathroom Cabinets, Granite Counter-tops, Quartz Counter-tops, Complete Basement Remodels, Exterior & interior painting, decks & patios, and pavers.
Services we don't offer
We are a general contracting business with the ability to do any section of your job. However we do not do handyman services.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- 49
Assorted photos uploaded by Sure-Fix Remodeling
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
5% | ||
2% | ||
1% | ||
1% |
Filter reviews by service
Excellent workmanship and attention to detail. Used drop cloths on carpet leading to the bathroom, and they cleaned up thoroughly each day.
Early on, when re-installing shelves in the new closet, a crew member accidentally poked a hole through the wall and into the adjoining
room. We figured they'd repair the holes after the project was done, but instead they fixed the drywall holes right away (including
re-painting), and now in the adjoining room you can not tell there was ever a problem. So even when there was a problem, they made it right.
Whenever I had a question, I could call Henry and either talk to him immediately or he got back to me very soon.
If you're looking for a contractor who is easy to work with, listens to you, and goes beyond the stated requirements, look no further. When we have more remodeling work to be done, we'll be sure to get back in touch with Sure-Fix.
The team arrived the first day and went straight to work. I was shocked how much work they got done on the first day. The demo was completely done, new plumbing installed, and they insulated and dry walled the whole area. The connecting bathroom was recently renovated so we wanted the same tile to continue into the laundry room. Henry purchased the same tile and was able to seamlessly continue t into the new renovated area. We've had previous work done on the house and the biggest difference we saw in Henry from the other contractors was that he did all the finishing touches without having to mention it to him. The biggest area we saw this was the new exterior side door that was installed. The old door was replaced and the storm door was removed all together. This left an unfinished gap on the exterior brick. Henry created a new border that looks fantastic. We were more than pleased with his work.
Henry's team did a great job and cleaned up everyday. The work was quick and excellent. His finishing work made a real difference. We are still planning on doing our hall bath and we will be calling Henry again.
1) Staff / Personalities
Henry - the lead contractor. He is a very polite and easy to talk to gentleman. He was often available by cell for questions or concerns. He is also a Yes man. That means that he is quick to agree with you, but then often his subcontractor would talk you out of a decision/idea. I have no issues with Henry on the whole.
Mike - the lead subcontractor. He is a very (very) talkative person, who prides himself on quality work. Most of his opinions/suggestions for the work was towards whichever made things the easiest for him, not what was the best for us (the customers). He is also somewhat difficult to work with, as he is somewhat abrasive if your opinion differs from his. Case in point, my wife found herself unable to talk to him after less than 2 weeks into the project. If they spoke to each other, there was an argument.
Tim - the helper/apprentice. He is a very nice person, seemingly only handicapped by Mike's directions. He seemed to genuinely want to go above and beyond, but that might be because he got paid hourly, while the others were paid project based.
2) Cost / Finances
I really liked Henry's approach to overall project cost. He quoted a labor cost for the whole project (10k) and said whatever we chose/needed for materials would determine the rest of the cost. He was very meticulous with receipts and was willing to go into everything in detail. I think that we spent more than we intended, but we were able to choose EXACTLY what we wanted and I made several trips to Lowes to assist in the decision-making process with Mike.
3) Project process / scheduling
I do feel that the process took longer than we expected (or were originally quoted). However, that might have been our lack of experience in a total remodel project.Henry was pretty good at communicating general time frames.
4) Quality / Attention to detail
This is where we were the most disappointed. While the general work was fine, it was all the little things that bothered us. We are ignoring the things that were taken care of in the two final walkthroughs. Here is our "laundry list" of items that after the fact we wished would have been done better/nicer. The tile floor was well chosen and seems nice and strong, but it is not as level as expected (there is up to a 1-2mm tip to tip variance). This is not so much visually problematic, more of a feeling of misalignment when standing or walking on it. The tile floor trim is already coming off the cabinets. Also, the threshold cracked within a week of completion, and despite trying to schedule a replacement after our vacation, we have not heard back from Henry (although we have not pushed the issue) to fix it. The pantry in the kitchen was nicely designed, but the door rests on a plain plywood block of wood which is visible as soon as you open the door. The light switches while functional, flex and wiggle a little when used, which feels cheap. The corner cabinet's are freezing cold, which implies no insulation was done there. The guys pierced the upstairs hardwood floor twice with maybe 3/4" holes, which we only noticed when we moved a throw rug.
5) Overall impression / satisfaction
We are soooooo happy to be rid of our old depressing, dark, and unusable kitchen. We would probably not use Henry again, or if we did, Mike would not be allowed on the project or in our house. We would have loved a little more attention to detail, but maybe we were expecting too much.
On Henry's suggestion we purchased all the materials up front, so the price I have put 70k includes all the materials & furniture as well as Henry's fee.
Having everything in the house before the actual renovation started meant that the whole job was done in five weeks from start t finish.
It was a great experience Henry & crew were great to work with, they were very pleasant, they arrived on time & everything was cleaned up at the end of the day.
We added extra stuff a couple of times but it was no problem for the crew they just did it no questions asked.
We will definitely hire Surefix Remodeling again probably very soon.
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