Paul Petty Roofing & Siding
About us
We are licensed in the state of Pennsylvania and New Jersey. Our company employees approximately 10 people which are certified in certain product installations. We use no subcontractors for any of our work. We require half down and final payment on day of completion. Owned & operated by Paul Petty Jr.
Business highlights
Services we offer
Residential & commercial installation and repair of roofing, door, railing & chimney covers., siding, window
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
8% | ||
0% | ||
4% | ||
4% |
about a roof replacement after they had done some minor siding work for me a
few years earlier. He provided us with an estimate that was very competitive
with the other estimates we had received. We decided to go with Paul because of
his knowledge about the roof we would be installing, his master installer
certification and lastly the feeling we got from meeting with him, mainly that
we were not just another roof job. When we were discussing the options for the
roof, he treated us like we were the only project he had going on at the time,
a feeling we did not get from the other contractors, who seemed more interested
in getting the job than ensuring that it would be done right and we would be
happy.
The installation was about two months after the estimate. Being the son of a
general contractor, I can tell you that this was normal, and reassuring. Any
roofer who can start "immediately" is someone you do not want
installing your roof. A contractor that is busy, is one that does a great job,
Paul did a great job. On installation day, his crew arrived on-time and I gave
Paul a deposit of 1/2 the cost of the roof up front (on the day he started), with
the rest due upon completion. The roof was installed over 3 days (it is a large
complicated roof). At the end of each day, his crew cleaned up the yard, which
was important because we have 3 dogs, and covered our roof securely and water
tight. We put the water tightness to the test because it rained, and not a drop
of water came in under the temporary covers. His workers were polite to my
wife, myself and my neighbors, and always showed up on time. When the job was
complete they left us a bundle of extra shingles in case we ever needed them.
The new roof looks great, and more importantly performs better than we ever
could have imagined. Using the GAF shingles was the second best decision we
made, hiring Paul as a certified installer was the best decision we made.
During Hurricane Sandy our roof performed flawlessly. We did not have one leak,
nor did we lose a single shingle. The same cannot be said for our neighbors who
had a roof redone at the same time we did, they did not use Paul, and lost few
shingles and had a leak. I highly recommend Paul Petty Roofing and Siding and
hope that you hire him to do work to your home!
"I would like to thank the homeowner for posting a review of my company. However I feel obligated to make a few corrections. The first item is the date that we did the roof replacement, it was not February of 2012 actually it was October of 2006. Why wait 6 years and file a complaint, just call me and tell me your concerns, I don't understand? As for arguing with the home owner I would not call it arguing. When I had explained to the homeowner the problem in depth that his chimney had 3/8" to 1/2" cracks and they were creating the leaks around his chimney and he said I was wrong, that is why I never went back. So 6 years later he hired someone else to make the repairs, I guess that contractor was not wrong! At that time we did not do chimney rebuilding which is what he needed or major repairs at least. The first time he called me with a concern was to show me the drip edging that we installed had some scratches on the edges which could be seen from the ground since he owns a ranch home. So we changed them within the week without incident. He also indicated that the other contractor found other installation problems. We are required to install the roofing by the manufactures specifications or I would loose my certifications with the manufacture. I am sorry that this homeowner was unsatisfied which is a surprise to me since he appeared very happy and recommended me to other homeowners. I do realize that you cannot please everyone but I do try my best to take care of any concerns the homeowner may have weather they are right or wrong."
In spite of several days of bad weather prior to the job, the work was started on time. Communication regarding project status was good througout the multi-day job. I am a person who asks lots of questions and expects high-quality workmanship. Paul Petty personally took the time to provide detailed responses to any questions I had. All of the work was completed with high quality.
The few minor issues that are inevitable on a project of this size were promptly addressed to my satisfaction. In fact, when I discovered three window sashes that had tiny specs between the panes of glass and a few window locks that had scratches on them (due to a manufacturing error--not anything to do with installation), Paul had a rep from the manufacturer, BF Rich, at my home within two days with replacement sashes and new locks. Honestly that level of customer service from both Paul and BF Rich were far beyond what I expected.
The end result of this project was a true home improvement. The exterior of our house looks much nicer thanks to the fine aluminum capping and other trim work around the new windows. On the inside, the trim work was also well done. Of course with new windows, the true test is freedom from air and water leaks. We had a strong storm last night--very high winds and heavy rain. Not a single air leak around or through any window and no water leaks.
I am completely satisfied with my experience with Paul Petty Roofing and Siding and highly recommend them.
Mr. Petty redeemed himself and did nice job, he took the time to add unexpected cement foundations negotiating pool pipes and electric cables, his son is a craftsman.
The only delays occurred when it rained which we had no control over.
This was all after the work tapering off from storm Sandy
DO's
Use drawings .............a picture is worth a thousand words
Determine local building codes
Get on the schedule at least 2 months in advance
Know if you want colors on the gutters, drip edges etc. in advance
Be thorough as possible during the quoting stage
DONT's
Don't Assume a lot , discuss or draw or sketch things out and agree upon them
"I actually tried to contact the member to schedule a time convenient for him to meet with me and he never returned my call, so I figured he hired another contractor. I am still available to look over his renovation."
"I only sell high quality, custom made-to-order chimney covers from a manufacturer in Minnesota. The chimney cover was measured to fit the size of the customer's chimney. I am at the mercy of the manufacturer and logistic company when comes to delivery. I did keep in contact with homeowner regarding delivery status, which was not satisfactory for them. Once I order an item, I have no control on manufacturing and delivery time line. Although I was not the contractor who installed the siding on their home, I did make the necessary repair. It is very hard to repair siding that was not installed properly from the beginning. I do provide a five year warranty on all jobs that I am contracted from the start to finish. However I cannot warranty a repair on another contractor's workmanship. The customer was well aware that the five year warranty did not cover a repair."
Licensing
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