EASTON ANIMAL HOSPITAL

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They were very professional, really took care of my dog and made sure that she got everything she need not only what I have her come in for but they check her out for other things while she's there.

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My dog Lucy was brought in to Easton Animal Hospital for an emergency visit, as she had vomited and gone to the bathroom on our home several times while we were out of the house. The vet went over Lucy and took an x-ray and determined that she had bladder stones...something that she's had issues with before and had surgery for about two years ago. The vet said that the stones had come back...something we had expected at some point, so we weren't surprised, although the symptoms were much different this time. They sent Lucy home with some medication, but by the next morning she was feeling much worse and not eating at all. My wife took her back to Easton Animal Hospital where they said the surgery to remove the stones was necessary. Of course we gave them the go-ahead as we didn't want to see our dog suffering. They gave us a low estimate and a high estimate, with the understanding that they're not to exceed the high estimate without prior authorization.
During the surgery, the vet called my wife and told her that Lucy had pancreatitis. She said nothing of additional charges as a result. When my wife went to pick Lucy up the next day, the bill was over $500 more! The vet, who was not in at the time got on the phone and was annoyed that she had to have the discussion, and told my wife that she should have "inferred from the diagnosis that it would cost more." First of all, they did not get any authorization, and secondly, a diagnosis is very far from an estimate. We reluctantly paid, but the front desk people refused to discharge Lucy with any medication out of spite, although they did give us written prescriptions to have filled at a local pharmacy. This took several hours with our dog in awful pain. How can a veterinarian who is in the business of helping animals do something so inhumane as withholding medication?
Lucy spent the entire night crying in pain, and by the next morning was not eating and her eyes looked glassy. She was rushed to a 24 hour emergency facility where they admitted her immediately and said she had a severe case of pancreatitis that was exacerbated by the surgery, and wasn't being treated properly to begin with. She was also going into shock from the terrible pain. Lucy spent the next three days under round-the-clock care on IV antibiotics and fluids, and finally came home in much better condition, another $3,000 later.
The fact that Easton Animal Hospital misdiagnosed her initial ailment, performed unnecessary surgery and didn't treat the pancreatitis properly was a huge comedy of errors. They only had a vet tech call and check on her twice the first day, and not an actual doctor! I kept telling them that she wasn't eating and was in horrible pain and they told me that this was normal! If we didn't act and take her somewhere else, she most definitely would have died.
I understand mistakes can happen, but this was completely avoidable. Had the doctor done the proper blood work and diagnosed her with pancreatitis before performing surgery, we might not have had to go through this.

Both dogs received thorough exams and received the required shots for rabies, distemper, etc will little fuss and no pain. I had to reschedule this appointment several times due to conflicts on my part and the staff was very courteous and understanding in respect to my changes.

She became very ill and was blind and had auto immune encephalitis. She was young too and she was a rescue. We did it because we had no choice. Their prices are pretty fair. We are very happy with them. We tried another vet and we came back because they seemed to be more in touch.

I have been going to this facility since I moved to PA 6 years ago. They have been great in providing Ace with the care he needs. He's scheduled to go for his annual health check up in March. December visit for heartworm medication.

Very well!

They really do seem to care for the pets and they respond well to the animals. They seems pretty efficient and we can get in on short notice. I wish their prices were lower, they tend to be expensive but their service has been good.