Number of Stars | Image of Distribution | Number of Ratings |
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33% | ||
0% | ||
0% | ||
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67% |
Worst after-market automotive experience of my life. The window tinting took three attempts to get what I wanted. The audio install was done so poorly it rendered my car inoperable and I had to return it to the dealer to have them fix it so I could drive it again -- keep in mind it was less than a month old! The Honda Dealer had told me they had never seen an aftermarket install performed so badly before in their history. Wires were spliced poorly, too short, taped together and taped to contacts. They poked holes in wires to find power. They couldn't locate the factory amplifier after having my car for 9 hours. They disabled my Bluetooth module and were never able to make it work again. My car was returned to me with cut bits of wire on the floor, random tools left inside and my brand new seats filthy from them sitting on them. They offer a "lifetime guarantee" for the work but when they don't know what they're doing from the beginning, what good is that worth? When Honda had to fix my car and I wanted to talk to the owner about getting my money back they didn't even have the common decency to return my call.
Wound up suing them in small claims to get my money back and return my brand new car back to factory specs. Was told I wasn't the first customer to have sued them and that they are likely to file bankruptcy so I'll probably never see any money despite the judge ruling in my favor. If this helps save one other person from having to go through what I did then I will feel a little better. Do not trust them with your money and especially your vehicle.
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