I signed up for their promotion price package of telephone service, internet and cable tv at the promotion price of $138.12 a month for one year. Received my new January 2016 bill and I am being charged $144.09 per month now. This is a bait and switch promotion. Called customer service and was told that the promotion only covered telephone and internet. I will be eliminating Blue Ridge Communications from a provider for my services. Very unhappy with their services!
Description of Work: Provided me with cable TV, internet service and telephone service.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
$144
Giselle J.
04/2015
1.0
internet service
 + -1 more
Unfortunately You could only get CSN PHILY THRU CABLE AND SO WE WERE STUCK WITH THEM. AS soon as Satellite figures out how to stop them from monopolizing the market!!! I will be the first to leave!!!
Description of Work: Switched DVR to TIVO. RUDE!!! No desire to work or listen to the customer. Worker showed up to switch box and never mentioned that what ever you had saved or recorded would be deleted forever. Called to complain Was so upset by how I was treated. Had every intention of going to Satelite
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jeff W.
06/2012
5.0
internet service
 + -1 more
I chose to use Blue Ridge Communications because they have DSL connection and they can offer high speed at my area. Also, their service is very good. They're very prompt and very reactive.
Description of Work: I use Blue Ridge Communications for my internet connection.
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Service Categories
Internet Service,
TV Service - Cable
FAQ
BLUE RIDGE COMMUNICATIONS is currently rated 2.7 overall out of 5.
No, BLUE RIDGE COMMUNICATIONS does not offer free project estimates.
No, BLUE RIDGE COMMUNICATIONS does not offer eco-friendly accreditations.
No, BLUE RIDGE COMMUNICATIONS does not offer a senior discount.
No, BLUE RIDGE COMMUNICATIONS does not offer emergency services.
No, BLUE RIDGE COMMUNICATIONS does not offer warranties.