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Bear Service LLC

Electric Boiler or Radiator Heating System - Install - For Business, Metal Awning or Patio Cover - Install or Replace, Electric Boiler or Radiator Heating System - Repair,

About us

Bear Service specializes in Electrical, Appliance Repair and HVAC work. With over 20 years experience we are confident in our ability to resolve your Electrical and Appliance Repair challenges. (484) 202-3594 Call today! We service Chester County, Delaware County and surrounding areas.

Business highlights

13 years of experience

Services we offer

We offer installation and/or replacement of all types of interior and exterior lighting, dens and basements. We also offer electrical troubleshooting for any room in your home., dining rooms, great rooms, kitchens, living rooms, ventilation & ceiling fans. Typical rooms we work in are bathrooms

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
4%
3
4%
2
0%
1
26%
Showing 1-23 of 23 reviews
Howard S.
Jun 2025
1.0
This is one of worst companies that I have ever used!! Contacted them in April of 2024 regarding an issue with my dishwasher and oven. Paid them $450 and neither appliance was repaired. It is now June of 2025, I have made 7 calls sent two emails and still have not been refunded my deposit. This company not only has poor customer service but they are a complete ripoff. Do yourself a favor…….do not use them!,,

.. ..
Dec 2024
1.0
$180
I am an actual customer of Bear appliance service. We contacted them on 10/17/24 and requested service for our GE washing machine. It is now December 9th and we still do not have a working washer. There are many reasons why but the main reason is that Bear misdiagnosed the problem. Their service technician gave us bad information thinking that the main control board needed to be replaced. They installed a door switch first and that didnt fix it. They came with a control board, installed it and it immediately fried. The tech said he brought a bad board and was going to get another one. Im not a repair tech but I knew that he was wrong. A board fries when it gets resistance. The resistance was coming from a bad drain pump. I had to call a qualified repair company to come and diagnose the problem. It took them all of 15 minutes to diagnose. It was a simple fix. The management at Bear isnt calling me back. Im waiting for someone to tell me what they are refunding me. I have spoken to Dan several times.

Daniel L.
Mar 2023
3.0
$400
It was okay. He did not do a great job.

Jane H.
Jun 2021
1.0
Used Bear in the past, before they expanded, and had excellent service. This time, they first sent a tech who diagnosed problem as a faulty ice chute flap, which he subsequently replaced. I was skeptical that was the problem, and urged him to also replace the temp control panel, which could've been the problem (according to the internet). He obliged me and ordered that part as well, but when he came back to install both didn't install the control panel properly, and had to come back a third time to fix it. Spent $360 in labor & parts. Original problem recurred within 30 days. I asked for a tech with more experience. That tech quickly diagnosed the problem as a faulty defroster heater and said he would order parts after talking to his boss about a discount. Seemed excellent. Heard nothing further. Called the office next day to see if parts had been ordered, and the service mgr said he needed to check with the tech and would call back. Didn't call me. I called the next day, got a recording, left a message. Heard nothing. Called the next business day, a Monday, left a message saying I needed to hear from him. Heard nothing that day or since. I ordered parts myself based on their tech's diagnosis and will do the repair, hoping it fixes the problem. Will not use them again.

John V.
Apr 2021
1.0
Long story short. They took my deposit, they scheduled an install date. Then they pushed back the install date an additional week. They never came on the install date. They did not call or return my voicemails or emails requesting to know what was going on and that I wanted my deposit back. The next day the owner called and said he would return my deposit, but as you can guess it has been 5 days since that call and agreement and nothing still. Now going the legal route to get my deposit back. If I could give a lower Star I would. Angi, please report them and protect your customers from future headaches and B.S. Also to protect your reputation. Thank You.

Karen B.
Jan 2021
5.0
Yes, I recommend this pro
$235
They were very professional and prompt in quoting for the job and they performed it within days once I gave them the go ahead. I was totally satisfied with the work and they left the jobsite neat and tidy

Charles D.
Jan 2021
5.0
Yes, I recommend this pro
Wonderful and would highly recommend this company with no reservations. We were so thankful we found them and they were able to repair our Refrigerator.

Richard S.
Jan 2021
4.0
Yes, I recommend this pro
$250
Not bad but got no reply on the day it broke. No one available the day after Christmas.... what a shame cause that’s when i needed them. Had to buy a small chest freezer from Home Depot to hold me over. Was even going to buy a new freezer but delivery would have been in 3 or 4 days... another bummer. Bear services did call me back and I okay’d their services. The guy who showed up was good but then had to wait 3 days for my part. Freezer is back and running again and I am pleased. A home owner doesn’t like waiting when it comes to refrigerators or freezers breaking down.... oh well, it all worked out but I did put out more money then I anticipated.

Fran D.
Nov 2020
5.0
Yes, I recommend this pro
Workers were pleasant, professional and respectful.

Gail H.
Sep 2020
5.0
Yes, I recommend this pro
$150
Excellent company and excellent repair. Love this company. Will use again

Anna C.
Aug 2020
5.0
Yes, I recommend this pro
It was really great. We moved here in 2019 and they are the company that we hired. I like the communication and I like how they let me know when they are coming, and I can pay by credit card. They are friendly, knowledgeable, very considerate during the CoVid times. They wear mask, diligent about safety, and responsive, I will ask the company for a contact, so that they can always check my A/C.

Tom W.
Jul 2020
5.0
Yes, I recommend this pro
Absolutely excellent. The technician was very knowledgeable, respectful and friendly.

Rose H.
Apr 2020
5.0
Yes, I recommend this pro
Tech gave accurate diagnosis of problem He immediately purchased part needed, returned promptly and completed repair all within few hrs. Machine operating. He noted another small part needed and will return later at our convenience with no extra,service charge.

Heidi H.
Mar 2020
5.0
Yes, I recommend this pro
Bear did a great job replacing the door lock mechanism on my Miele Dishwasher and didn’t try to up-sell me like another repair place did... Communication and timeliness were excellent. James got the job done quickly and for a reasonable price. We will call them again.

Preeti P.
Mar 2020
1.0
$95
The technician came and he ran the dryer and cleaned the filter. Did not open the machine and do any testing. Gave us a list of parts with a total of $341 after substracting the $99 we paid that day. I thought something was wrong so I checked with the GE parts department. The solenoids were listed for about $25 but the other two parts were very expensive. GE parts department said that one of the parts listed was not even in the machine. We found out that for this problem, it is usually the solenoids and we ordered that and fixed it ourselves. The dryer is working. Essentially, Bear Service LLC would have ripped us of about $300 in parts that did not need changing. We would have never known. I talked to the manager and he was defending the technician that he can know just by looking at the machine as to which parts are not working. I will strongly suggest not to call them.

Karen S.
Jan 2020
5.0
Yes, I recommend this pro
$350
Ok, They fixed it.

Pasquale R.
Dec 2019
5.0
Yes, I recommend this pro
Excellent experience. Quick and correct diagnosis plus James noticed hoses needed replacement. Part was ordered and within a few days it was fixed.
Response from Bear Service LLC

"Thank you for giving Bear Service a wonderful review!"


Anne N.
Sep 2019
5.0
Yes, I recommend this pro
$389
Prompt service. Tech gave me good advice. Dependability of newer appliances is disappointing but it seemed wasteful to replace a 4 year old machine. Washer has worked fine since repair.
Response from Bear Service LLC

"We appreciate your positive review of Bear Service!"


Thomas B.
Aug 2019
1.0
A technician came promptly and diagnosed the problem. He said that he needed to order a part to fix the freezer and disconnected an electrical component that had malfunctioned. Three weeks elapsed and no word from this company. I called and left a message (the phone is never answered by a human) requesting an update on the status of the repair. A person called me back informing me that she would let me know the status of the repair job in one hour or, at the latest, by the end of the day. No phone call was returned after waiting two days for a reply. I called again and left a message. This is no way to run a business!
Response from Bear Service LLC

"Dear [Member Name Removed], thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to Isaac with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance."


Jerry J.
Aug 2019
5.0
Yes, I recommend this pro
$245
Good. Tech was very experienced. Finished install looks excellent. Would hire again in a heartbeat.
Response from Bear Service LLC

"Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff at Bear Service will definitely be happy to read what you wrote."


Lorraine L.
Aug 2019
5.0
Yes, I recommend this pro
$160
Great. I was contacted immediately for an appointment. I requested an early one, was sent the name and picture of the technician, James. He was on time, professional and personable. Based on my description of the dryer's issue James proactively had the right part on hand. Price was fair. Definitely using them when the need arises!
Response from Bear Service LLC

"Thank you for sharing your experience with Bear Service!"


Brandon H.
Apr 2019
5.0
Yes, I recommend this pro
The service was great, the technician was on time, knowledgeable, and professional. Some parts was needed to be replaced so they ordered the parts and came back to replaced the parts and it was great after that. The refrigerator is now working. They were very fair and reasonably priced.

Bill S.
Aug 2018
5.0
Yes, I recommend this pro
$100
It was excellent. Called and came earlier than appt. Pleasant, efficient and knew what he was doing. In and out in no time. I was impressed. I would certainly use them again.
Response from Bear Service LLC

"Thank you, [Member Name Removed]! The techs at Bear Service will love to hear that you were pleased with their service."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bear Service LLC is currently rated 3.8 overall out of 5.
Bear Service LLC accepts the following forms of payment: CreditCard
Yes, Bear Service LLC offers free project estimates.
No, Bear Service LLC does not offer eco-friendly accreditations.
No, Bear Service LLC does not offer a senior discount.
No, Bear Service LLC does not offer emergency services.
No, Bear Service LLC does not offer warranties.

Contact Information

3709 Garrett Rd, DREXEL HILL, PA 19026

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