Senior Neil Plumbing & Heating

They are awesome. They are great and prompt. It's a family business. I always see the same family member. They are very professional. Their price is right. Their work is great. I don't call anybody, but them. Their responsiveness sticks out to me. I use them over 8-9 times a year.

I have used this plumber in the past for the same problem. This time I called him in the morning and he said that he would get to us in the late afternoon on his way home as we only live about 5 mins. from his home. He showed up at about 3 p.m. with his son and I explained that the sink was blocked and that I had used 2 different products that I purchased at the supermarket to unclog sink, I also plunged the sink and so did my husband, but it was still blocked. He got his son to get a plunger from his truck and he plunged the sink once and the blockage was gone, I could not believe that it was fixed, I do believe that if I had waited another day, the products that I purchased and used in the sink would have solved the problem. When I asked him if it was fixed he laughed with his son and said that they were"professional plungers". He then said that he was going to write me up a bill, at this point he had been in the house for 20 minutes, he returned with a bill for $85, although this bill was not expensive I was annoyed that he charged me so much as I feel that I solved the problem not him, and that I was on his way home, as a prior customer he could have given me a break on the price as all he did was walk in and plunge once and it was fixed. I think $85 is excessive for 20 mins. I will not use him again.