Merman Swimming Pool Services, LLC

About us

We are a small full-service pool company serving Bucks and Montgomery Counties, PA. We provide the highest level of customer service. Once you are a Mer-Man customer, you have 24/7 support from our staff.

Business highlights

Emergency services offered
10 years of experience

Services we offer

Pool Openings & Closings, Weekly cleanings and maintenance, acid washes, automation systems and leak detection. Not sure if we do it: Contact us!, concrete repair, heater installations, heater troubleshooting, joint caulking, light replacements, liner replacements, new plaster, plumbing and electrical repairs, pool inspections, pump and filter repairs, safety covers, salt water conversions, tile & coping replacement, tile repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%
Showing 1-9 of 9 reviews
Karen D.
Jan 2021
5.0
Yes, I recommend this pro
$1,250
Exceptional service and response to trouble. Would recommend this company to anyone. They show up when expected. Are courteous and knowledgeable. And reasonable. I've had various pool companies in the area and this one is the very best.

David S.
Oct 2020
5.0
Yes, I recommend this pro
I have used Merman for about 4 years now. The customer service is amazing they get back to you quickly. I have Merman open/close and maintain my pool weekly. I have also had them update my equipment to salt water and a new pump that is more energy efficiant. Would highly recommend

Jason R.
Mar 2019
5.0
Yes, I recommend this pro
Merman Pool Service is amazing. I have used Bill and his team for several years. They are incredibly responsive to service requests and provide attention to detail in everything they do. As a first time pool owner (bought a house with an old pool and dated equipment), I had no idea how to operate it. Bill had serviced the pool with the prior owner and answered a ton of questions for me prior to even signing up for a service contract. Last summer Bill replaced the electrical panel as well as set up wireless/remote monitoring last year and it has been great.

KAREN D.
Feb 2019
5.0
Yes, I recommend this pro
$125
Saw their name on their truck and called them. They were prompt in replying, gave me an exact estimate and came quickly. When they came, the employees were friendly (even when the dog jumped up!), knowledgeable and willing to explain to me what they were doing. Highly recommend this company. Very satisfied.

Patti J.
Jul 2018
4.0
Yes, I recommend this pro
quick response, .courteous
Response from Merman Swimming Pool Services, LLC

"Wish we could have done better on the price. However, tile repair takes time. We need to drain the water level, grind down old thin set and reset old tile, wait, then grout, then sponge 3x. Glad we were able to help [Member Name Removed]! Thank you for the business and let us know if you need anything else."


Irene L.
Jul 2018
1.0
When Bill the owner of the company opened the pool for me this year he did not install some parts and even did not let me know. When my husband discovered this I emmidiately contacted Bill and got the respond that he forgot to let me know and even though he got money paid in full My husband should finish that job. This is the 3rd year of the raw when every time something happened during their services. Considering the fact that 5 years ago when the company just opened the service was excellent, the last 3 years we tried to deal with constant problems and did not make a big deal out of it until this year. Money was paid, the customer service not exist any longer and no one came back to finish the job. I strongly recommend to find another company
Response from Merman Swimming Pool Services, LLC

"We apologize for the miscommunication . In your pool deck, there are 18" paver tubes that hold the cover on. Four of them were stuck and would not go down. As a safety concern, we pulled the tubes. Someone can either trip or slice their foot. You contacted us over that weekend about your concern and we explained what parts were needed. We had you scheduled for Tuesday to replace all four tubes. When we contacted you Monday to set up a time, you stated you purchased new paver tubes on your own and no longer needed a service call. We are not sure of the other ratings, we showed up on the scheduled day and time. Homeowner was present and spoke to the technician directly, check was written at the time of service."


Jim W.
Jul 2017
5.0
Yes, I recommend this pro
$1,700
Great - one of only a few contacted who responded and did so quickly - good price and quick service - professionally handled

Khristian H.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Craig S.
May 2016
5.0
Yes, I recommend this pro
$200
Really responsive, usually responds by text within the hour. They are always here when they say they will be and they do their job and are on their way, no messing around.  Prices are pretty fair and a variety of payment options.

Really happy with Merman and would recommend them without reservation

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Merman Swimming Pool Services, LLC is currently rated 4.4 overall out of 5.
Merman Swimming Pool Services, LLC accepts the following forms of payment: CreditCard
Yes, Merman Swimming Pool Services, LLC offers free project estimates.
No, Merman Swimming Pool Services, LLC does not offer eco-friendly accreditations.
No, Merman Swimming Pool Services, LLC does not offer a senior discount.
Yes, Merman Swimming Pool Services, LLC offers emergency services.
No, Merman Swimming Pool Services, LLC does not offer warranties.

Contact Information

Doylestown - PA, Doylestown, PA 18902

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