Chris Orser Landscaping Inc
About us
Chris Orser Landscaping is locally based in Doylestown, it is family owned & operated company dedicated to providing excellent service and exemplary designs and installations. Chris started the company in 1992 while attending Delaware Valley College for landscape management. Over the years, the business has grown and expanded to offer a broad range of lawn care and landscaping services with customized programs to meet the needs of our residential and commercial clients. Our satisfied customers are a testament to our success. Additional address - PO Box 1175, Doylestown, PA 18901.
Business highlights
Services we offer
Landscaping, bed maintenance, brush, drainage solutions, fertilizer, hard scape design, irrigation, landscape lighting, lawn care, leaf & snow removal., mulching, outdoor fireplaces, pond installation, property clean-up, pruning
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
8% | ||
10% | ||
0% | ||
4% |
"Thank you very much for your business!!! Chris O"
His price was reasonable compared to other estimates that we had gotten.
Here is the story:
Had a French drain installed in Fall. Job was good. Nothing spectacular, it's a French drain. We were happy. Drain flooded in Late Fall. See pic. We had a brutal winter in 2013/14, where snow piled on top of snow. After one heavy wet snow, my patio was flooded & water was not draining. It was deep and approaching our patio doors leading into the house. The drains were full. I contacted Orser. I told him what was going on. He asked me to go to side of house where drain outlet dumps out from back. The tubing is all underground. He asked me to look for the opening. There was none. It was underground. He told me to relieve some of the pressure. So I had to dig up some of the lawn and expose the drain tubing as it was apparent the opening was buried. I had to dig up about six feet of grass/mud about 2 inches deep to expose the tubing so that the water could up and out. Once I did this, you could see the water pouring out. Orser said he was busy with snow removal. He said he would look at first thing in Spring and fix the small section of drain that I had to expose (black netting surrounding tube had been tore in places). Actually there was nothing to do, excpet put dirt back into the trench. A very small job, but Orser said he would come in Spring.
We persevered through Winter and Spring came. I contacted him in Spring. This is where I came to understand the poor reviews. I did exactly what this guy told me to do with respect to relieving some pressure for the drain and now he was back tracking and getting very defensive as if I was blaming him for the problem. I wasn't. The drain ending was buried & all I did was ask him to help with a solutionin short term. He told me what to do and that he would come out in Spring. He did not keep his word and many times the conversation was quite heated. What type of professional is going to argue with his customers? We were not requesting anything other than what he said he would do. He finally comes out in May. The opeing was not buried by weight of snow. It was by design. We oncovered the opening and all the rocks they had put there were right in front of exit. The opening should have been exposed, not buried. He did not even know where the opening was and thought that marks left by verizon for FIOS install were made by his guys. Are you kidding? He wanted to charge us to come out. There was no damage. We just him to put the dirt back on correctly. He is supposedly the expert.
This guy does not care.He I recommended him to my neighbor and he gives my neighbor an estimate. My neighbor told me that he thought this guy was arrogant & rude. He wanted him to come back down for questions, and Orser said, "what questions?". My neighbor could not believe that this guy's demeanor & attitude. Did he want the job or not? He was like screw him. I felt the same way unfortunately I wish I would have known before I used him. There are plenty of people to pick from. My neighbor did not use this guy because of his lack of professionalism. I'm glad they did not use him as I would feel like a jerk recommending him when I am having my own problems with him. My neighbor's contractor was kind enough and professional enough to fill in the trench with dirt. It took 5 minutes.
I was sick & tired of Orser. He's rude & arrogant. He doesn't take kindly to anything that implies something is wrong with this perfect work, which is not perfect by any means. I never blamed his work. I blame him for not standing by his word to come down and help after telling us how to remedy the problem in the short term. I can't tell you how many times I contacted this guy. He's always annoyed & you have to keep calling, but it still does no good.We wasted allot of time with this clown. It's beyond me how anyone would treat their customers this way. This guy is a bad business person. He does not stand by his word & he argued with his customer. Too defensive and takes it all personal. There are plenty of contractors out there. He did a good job of installing, but once it is installed, he left us out to dry. Heed the advice, pick someone else. I wish I would have picked the guy my neighbor did. He helped us by filling in dirt. It took no time at all. He was amazed that Orser wanted to charge us to come out for something so easy and the fact it was not even a year old.
***UPDATE***
We were definitely going to use this company again, but when I called this spring for service, I was told that they will NOT come to Upper Bucks any longer (specifically, Upper Black Eddy). I'm not sure why this is suddenly too far to go, and the receptionist couldn't tell me -- suffice it to say I was VERY disappointed.
All of this work was completed by the crew in a period of two long days! They were very committed to the agreed tasks and performed high quality work and clean-up / upgrades of the mulched areas.
Licensing
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