Anthony & Sylvan Pools

They are very knowledgeable. Great at trouble shooting problems. She always run promotions on pool supplies. You build a relationship with them. They did my pool heater and matched the online price. They want make you happy.

Approximately four years ago we decided to have our Gunite Pool renovated. We received several bids to perform and total renovation including pumps, heater and filters. We ended up selecting Anthony Sylvan as the contractor. The process did not go well. I ended up taking days off from work in order to ensure the construction work was being performed properly. We noticed several areas of concern within the first two years. When I called customer service they said they could not help us. Any repairs would result in a fee. These issues included but are not limited to: Anthony Sylvan took unapproved shortcuts by using all the existing pool fixtures, including spa jets, filter basket housings, filter baskets, spa pool light and pool return jets. These all should have been replaced with new since they were almost 30 years old. The new pool heater circuit board has been replaced four times with service visit charges. Now we are told we will be charged for additional units and the cost of service. The heater was a lemon to begin with and should have been replaced. Pool piping was reused rather than running new pipe to the pool pumps and filters. The pools cantilevered Concrete work was not secured properly and has since become detached and loose around the Spa area. The Gunite did not reflect the initial Blue color we selected and we were told that the variation was normal. The Gunite is already cracking at the pool steps. Customer service there was nothing they could do unless we wanted to pay for the repairs. Recently the 2.5 HP Filter Pump seized. I was informed by the technician that these pumps are made not to last and that was the probable cause of the failure. An $800 dollar failure. The pump was over sized for the pool when we renovated. The original size was 1.5 HP. (28 years with no problem)

There chemicals are better than any pool supply store. Their chemicals work very well and last longer. The people in the store are all very nice. The manager takes the time to explain everything in detail. He explains how to use the product and in what order you should sue them. The store is also spotless, very clean.

The experience was excellent. I owned a sylvan pool. We built it at our other house. We had it for about 18 years. We recently moved and we called sylvan again. They were extremely knowledgeable and right from the beginning the experience was very good.

I was there last week and the sales person was very helpful. He told me what I had to do and how to solve my problem. They helped me carry heavy things out to my car, and they always go out of their way to help please all of their customer. I have no complaints.

They're my go to pool supplier.

The girl who works there, Joann, is very friendly, knowledgeable and is enjoyable to work with. She is more than happy to help you with any problems you have with your pool water.

It went well. They're always very helpful in explaining their findings and getting me the correct chemicals I need.

I was very pleased. The workers were very thorough, made sure that the pool cover was properly put away, the pool was open to my satisfaction, very open and willing to answer any questions on my behalf.

Wonderfully! Very smooth from design to walking away it was a very pleasant experience. They were very responsive.

They came and did a pool renovation and it looks beautiful. They came when they said they would and I will highly recommend them.

It was great customer service. Stuck to their schedule. Very professional and knowledgeable. Project manager, Harald, was wonderful. Great product, very well built.

It went very well. They were very professional.

They were very professional. Did a beautiful job. Kept the area clean. If I had any questions they called me right back. It was a very good experience.

Very well! It was quick, professionally done, and any questions were answered right away. I thought the payment method was set up very nicely.

It went fabulous from beginning to end.

They use their own contractors. They took the job and ran with it so we didn't have to deal with. We got a good quality product. They were open to all suggestions and changes. I would recommend them to anyone looking for a pool. The communication was a key success in the process and they always have someone to get in touch with to get things.

They did an excellent job. They had a project manager that was on top of things and kept us informed. They kept on schedule and did a quality job. I am very happy with it.

The service was good and smooth. If I have any issues with the warranty they come out right away. They replaced a faulty pump within the day.

They came in on budget and on time. They did a really good time, they always called ahead of time. The people that they hired were GREAT! They were so respectful of our property and it was just wonderful. I have nothing negative to say! it was a great experience. they guy who came out for the first visit was here for over an hour. He really educated me and I knew exactly what I was getting. They delivered everything they promised and more.

It was excellent. I was happy with everything and they followed up and gave me a credit for being a customer with them. I have used them for years. They stand by their work I am completely satisfied and they matched prices for different items that I needed.

It was painless. We had heard from multiple people the process was unorganized and negative things. Our experience was nothing like that. The contractor was very communicative and the subcontractors were on time. They cleaned up after themselves and it only took 6 weeks.

They excellent.

Pool was opened, cover put away neatly, chemicals added. Peter and his associated were professional, friendly, answered all our questions,.

Everyone did an excellent job