The Maids of Downingtown offers maid and house cleaning services you can trust. Our staff is bonded and insured. Products and equipment are provided. Satisfaction guaranteed.
Services we offer
Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services
Cleaning was incomplete and not as promised. For instance, on their first trip to the house for the "big" cleaning, they promised to get everything. They didn't. Obviously dirty baseboards were untouched and there were cobwebs remaining in several areas. On the second trip out, it got creepy. They threw away items from our shower (not completely empty shampoo bottles for example) and went through our daughter's makeup. In addition on the second trip, they also cleaned sloppily. We contacted the company after the first cleaning and were promised that all would be taken care of on the second cleaning. It wasn't. After the third cleaning, and the problems still not resolved, we cancelled their service.
Description of Work: Cleaned entire house
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$115
Response from The Maids of Downingtown
[removed member name]- we're sorry to hear your experience was less than exceptional. We do offer a 100 percent satisfaction guarantee, and do wish you would have brought this issues to our attention so we could have done our best to make things right.
Alyce S.
10/2013
5.0
house cleaning
 + -1 more
The Maids do a great job. It is a team of people that come out and they are there for about an hour and a half. Also, if they ever have extra people or extra time, they will offer to come out and do extra cleaning for no charge. The owner or manager always calls me once a week to check on everything. We used to use them Monday mornings but had to change the schedule and that very next week they had our time moved. They are very flexible and easy to work with.
Description of Work: I use The Maids weekly to clean my home.
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Service Categories
House Cleaning,
Window Cleaning,
Carpet Cleaning
FAQ
The Maids of Downingtown is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
The Maids of Downingtown accepts the following forms of payment: Check,MasterCard,Visa
No, The Maids of Downingtown does not offer free project estimates.
No, The Maids of Downingtown does not offer eco-friendly accreditations.
No, The Maids of Downingtown does not offer a senior discount.
No, The Maids of Downingtown does not offer emergency services.
No, The Maids of Downingtown does not offer warranties.
The Maids of Downingtown offers the following services: Cleaning Services, House Cleaning, Maid Service, Window Cleaning, Capet Cleaning Maintenance, Moving Cleaning Services, Same Day Cleaning Service, Spring Cleaning Services, Fall Cleaning Services