Approved ProApproved Pro
Mattioni Plumbing, Heating & Cooling
Plumbing, Heating and Air Conditioning Service, Water Heater Service,
About us
About Us- OUR MISSION At Mattioni Plumbing, Heating & Cooling, our mission is to groom the next generation of technicians by honoring our values of 5-Star customer service and operational excellence. OUR STORY For over seventy years, Mattioni Plumbing, Heating & Cooling, Inc.'s dedicated employees have proudly served the Chester County, Pennsylvania area with their knowledgeable, courteous, and professional service. A.F. Mattioni & Sons Plumbing & Heating was founded on the Mattioni family farm along the (back then) very rural Route 113 outside of Downingtown, PA in 1948. The original barn which housed the company still stands! However, a newer, larger building on the family's property is the current home for the third generation of Mattioni’s to run the service-oriented business, but their commitment to quality has not changed. OUR PROMISE Our promise to you is to continue to grow and modernize so that we can provide you with the best products and services. We will continue to stick to our roots of caring deeply for both our customers and our employees. We promise to live this every day and to continue this legacy.
Business highlights
Family owned & operated
Emergency services offered
77 years of experience
Services we offer
Plumbing, Heating & Cooling Repair & Install, Kitchen & Bathroom Faucets & Fixtures, Air Conditioning & Heating Units, Electronic Air Cleaners, Hot Water Heaters & System, Sump Pumps, Water Purifiers & Filters, Water & Sewer Repair, Replace & Install, Drain Cleaning, Install - Dishwashers, Ice Makers, Garbage Disposals, Water Purifiers & Filters
Services we don't offer
Chimney Repair, Fireplace Service, Appliance Repair - Large & Small, Ductwork Cleaning & Bathroom Remodeling
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Mattioni Plumbing, Heating & Cooling
Reviews
4.6291 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 11% | ||
| 4% | ||
| 3% | ||
| 4% |
Filter reviews by service
Showing 51-75 of 291 reviews
David A.
May 2017
Plumbing
couldn't have had a better result. Tehnician evaluated problem, explained how he would repair it and reviewed how the pricing would be handled and after my approval made the repairs quickly. He then made sure that we were satisfied with the repair. He cleaned up the area.
Response from Mattioni Plumbing, Heating & Cooling
"Dear [Member Name Removed], Thank you for taking the time to review your recent service. Its so rewarding to know that you were 100% satisfied with our service. Should you need us in the future, we are ready to serve. Have a safe Memorial Day weekend, and again, we appreciate your business. All the best, Patricia Paisley Senior Client Associate"
Gregory K.
May 2017
Plumbing, Drain Cleaning
Everything went well the service was good and advice was given to correct in the future which I performed myself. I just felt the price was high but the professionalism was good so I would use them again if needed.
Response from Mattioni Plumbing, Heating & Cooling
"Hi , New clients are vital to the growth of our company. That's why we here at Mattioni Plumbing Heating and Cooling wanted to send you a note of thanks and appreciation for your business! We are more than happy to serve you again should you need us for any plumbing or HVAC needs! Many thanks, Your friends at Mattioni Plumbing Heating and Cooling"
Margaret H.
Apr 2017
Plumbing
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Margaret H.
Apr 2017
Heating and Air Conditioning Service
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Response from Mattioni Plumbing, Heating & Cooling
"Hi [Member Name Removed] Thanks for giving us the opportunity to serve you. We greatly value your business and look forward to serving you in the future! All the Best, Your Friends at Mattioni Plumbing Heating and Cooling"
John E.
Apr 2017
Plumbing, Heating and Air Conditioning Service
He was frinkin' amazing! He was the only one that would give us advice and come out due to bad weather. Anyone else that even responded said they wouldn't be able to get to us for at least 24 hours.
Response from Mattioni Plumbing, Heating & Cooling
"Thank you for taking the time and giving our company such great feedback. It is our pleasure to always provide the best service we possibly can to our friends here in [Member Information Removed]! We here at Mattioni Plumbing Heating & Cooling look forward to working with you again soon!"
LEE B.
Apr 2017
Plumbing
Our call was answered by a real person. Wendell arrived as promised. He was polite, competent, neat and efficient. He told us the price and plan for work before starting.
Response from Mattioni Plumbing, Heating & Cooling
"We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Many Thanks, Your friends at Mattioni Plumbing Heating and Cooling"
LEE B.
Apr 2017
Plumbing
It was a Saturday and an emergency. Our call was answered immediately and a technician arrived as promised. Repair was completed quickly and efficiently. We will have additional recommended work completed soon to correct previous faulty design and prevent future problems. Service was exceptional. Price was very reasonable for emergency service.
Response from Mattioni Plumbing, Heating & Cooling
"Hi [Member Name Removed], We cannot thank you enough for this wonderful review! Here at Mattioni, we understand that emergencies happen at unexpected times and look at every customer as an extension of our own family. It is our pleasure to always provide the best service we possibly can! We look forward to seeing you again soon! All the Best, Your Friends at Mattioni Plumbing Heating and Cooling"
Carmela D.
Mar 2017
Plumbing, Water Filtration and Softening
unknown
Response from Mattioni Plumbing, Heating & Cooling
"Thanks for giving us the opportunity to serve you. We greatly value your business. Many Thanks, Your Friends at Mattioni Plumbing Heating and Cooling"
John V.
Mar 2017
Plumbing, Heating and Air Conditioning Service
They are excellent. I will always use them. I'm very satisfied with their work. They are clean; they are neat, and they're professional. They make me part of the solution too. I'm an engineer and I like to know what is going on. They don't mind me asking them questions. At least they don't seem to when I ask them what they're doing and why they are doing it. They respond very nicely and they seem very comfortable about it. The prices seem high. They are probably very competitive. I don't know I use them. I'm satisfied with the work and I don't mind paying the price. When I see them soldering plumbing I have an idea of what that should look like when it is done. You can put a picture frame around their plumbing. It's so great. They do a nice job. They are not sloppy with dripping solder around or clumps of solder on it. The responsiveness has always been good. They are responsive, but they try to work with me in the time frame. Depending on my schedule, and their schedule they try to accommodate my time frames. The punctuality when they are early they are on time and when they are on time they are late. They always come about 5- 10 minutes early so they're always on time. They are very professional. When I call up the office to the people who get here. They always call the day before and then they call like an hour before to tell me they're on their way. They are good about that. Everyone I've spoken to seems to be knowledgeable in their field. Everyone seems to have good experience and if they get a challenge they seem to know who to call to get answers. It flows very smoothly. It is a good company.
Charles L.
Mar 2017
Plumbing
I though they did a good job.
H P.
Jan 2017
Heating and Air Conditioning Service
Very well, all good
Response from Mattioni Plumbing, Heating & Cooling
"Dear Mr. [Member Name Removed], Thank you for taking the time to do a review about the work we performed at your home. We truly appreciate it. We look forward to servicing your equipment in the future as well. All the best, Patricia Paisley Senior Client Associate"
Shane R.
Nov 2016
Plumbing, Water Heater Service
Excellent. Crew was at my house within an hour of my call. Within 5 hours of waking up to no hot water they had a new water heater installed along with an emergency cutoff valve I requested and had cleaned up all the leaked water.
Response from Mattioni Plumbing, Heating & Cooling
"Dear Mr. [Member Name Removed], Thank you so very much for taking the time to do a review for us on Angie's List. We strive to do our very best on every service call and are so pleased to see that we did not disappoint at your home. Please feel free to call us anytime and we look forward to continuing to have an awesome business relationship with you. Have an enjoyable Christmas Season from all of us here at Mattioni Plumbing, Heating and Cooling. Sincerely, Patricia Paisley Senior Client Associate"
Carolyn G.
Nov 2016
Plumbing
I didn't have any problem with the refrigerator. They're very nice, very polite, informative and gave us instructions on everything.
Response from Mattioni Plumbing, Heating & Cooling
"Dear Ms. [Member Name Removed], Thank you for taking the time to rate our company on Angie's List. We so appreciate the time you took to do that for us. We look forward to servicing your needs in the future. Enjoy the Christmas Season and have a great weekend. All the best, Patricia Paisley Senior Client Associate"
Peter O.
Nov 2016
Plumbing, Water Heater Service
had to pay their $100.00 a year for some plan -I thought OK did it - Wife calls for another issue a month later and the guy sells her the SAME plan - In the mean time they slapped their company stickers on myAC/ heater and hot water heater. I use Sila (always have) . Flash forward a year and a half I get a call from them telling me they need to come out to service my heaters???? Run from these guys!
Response from Mattioni Plumbing, Heating & Cooling
"I am so sorry you did not receive the 5 star service we strive for on every call. Please cal us so we can rectify this."
Keith S.
Oct 2016
Plumbing
unknown
MaryBeth S.
Sep 2016
Kitchen and Bath Remodeling
We would not recommend that anyone ever ask Mattioni for a quotation. The quote was slow to be delivered and when it was, it was unimaginative and they did not even include everything that we had specifically asked for. We were very disappointed with the effort that they put into the entire process. The other quotations that we received were much more creative and met all of the specifications that we had outlined - and none of them charged anything for the quotation.
Vicky G.
Sep 2016
Plumbing
They were prompt, courteous and very efficient. Rob did a great job in explaining issues and how to resolve them.
Response from Mattioni Plumbing, Heating & Cooling
"Dear Mr. [Member Name Removed], Thank you for your kind review. I will share your comments with our staff. Please accept my apology for the late response. May you and your family have a wonderful Christmas Season! All the best, Patricia Paisley Senior Client Associate"
Hassan E.
Jul 2016
Plumbing
Very professional and personable technician. He wore shoe covers to minimize dirt being tracked into the house. His work was as follows: Replaced a broken 15+ year old shut-off valve for the bathroom toilet, chased down the valve for an outdoor faucet, and provided tips on how to make a tub faucet and valve look like new instead of replacing since they worked fine already. All work done in less than 2 hours.
Response from Mattioni Plumbing, Heating & Cooling
"Dear [Member Name Removed], Thank you for your kind words and for taking the time to do the review for us. We are happy that we were able to service your needs and save you some money in the process. We look forward to working with you in the future. Many thanks, Patricia Paisley Senior Client Associate"
Michael T.
Jun 2016
Plumbing
After reading through some of the prior reviews I have seen kind of a mixed bag of responses, which honestly surprises me because every time I have used Mattioni for plumbing and heating issues (I had them replace my heat pump system 3 years ago as well) they have been nothing short of extraordinary! To focus on today's job, my technician Paul M, arrived (at exactly 3:00, which was the beginning of the time window that the dispatcher quoted me in the morning, which was fantastic) to fix a leak that I had found the night before in my basement that had soaked my drop-ceiling tile. I had tried to find the leak myself last night when I discovered the moisture on the tile, but could not find any dripping water although I did see drain pipes within a 2 foot area that showed no signs of dripping, and there was nothing directly above the spot where the leak soaked the tile, which had me baffled. When Paul came over he was able to tell from the piping where my powder room fixtures were in proximity to the leak, which was a good two feet to the left, and immediately hit on the root cause of the problem being the ice maker in my kitchen refrigerator upstairs, which I was amazed by as the subfloor panels themselves did not appear to be wet (the location of the moisture was at the very corner of my basement by the dividing wall between my townhouse and my adjoining neighbor so the wooden panels did not appear to be damp, but there was a very slight gap in between where the wood ended and the concrete wall began. Paul went upstairs and pulled out the refrigerator and immediately saw moisture in the very back corner of the floor, which I did not even notice on first sight until he pointed it out. He then inspected the plastic tubing line that ran into the refrigerator for the ice machine (that I had never used in the 5 years I have owned the house) and was able to show me a pin-sized hole that was actively misting water out of it that happened to be situated directly above the gap in the floor that I mentioned earlier. Given how hard this leak was to find when I was even staring right at it is a huge credit to his expertise! My automatic assumption was that it had to be one of the pipes in the area of the basement, and I never even considered that a fixture upstairs could have been causing this, especially given the lack of moisture on the wooden floor boards! I am completely satisfied with my experience today from all aspects, and I find it interesting when I read some of the reviews posted here by others that mention how expensive their service was, which maybe Mattioni's is on the pricier side, but in my opinion you get what you pay for and I am happy with the price when it means that Mattioni employs professional and courteous technicians like Paul who you are comfortable with bringing into your home, and are able to properly identify and fix a problem the first time they come out! As I said previously, my experiences with Mattioni have always been fantastic, and I definitely plan on hiring them again when needed.
Response from Mattioni Plumbing, Heating & Cooling
"Dear [Member Name Removed], Thank you for taking the time to do such a nice review about our company. We are thankful for clients such as yourself and never want to take anything we do for granted. You have really boosted the morale here at Mattioni's with your honest and candid evaluation of our company. We look forward to continuing our partnership with you for many years to come. Sincerely, Patricia Paisley Senior Client Associate"
Colin C.
Jun 2016
Plumbing, Water Filtration and Softening
They told me I needed a new water purifying tank because the one I had was contaminated with silt. It turns out that it was not silt but was Georgia marble which is what the tank requires to filter the water. They charged me $2,500 for a tank that I did not need. I'm sure they've done this practice over and over again with homeowners. I would never use them again.
Response from Mattioni Plumbing, Heating & Cooling
"Dear [Member Name Removed], I checked the record for this address and the name [Member Name Removed] is listed. We have done NO work at this property since 2012. I would have to think that the date of service is bogus. We did do work back in 2010, but it was not for a tank it was for a new Acid Neutralizer System. I am sorry that we did not meet your expectations. Sincerely, Patricia Paisley Senior Client Associate"
Donna A.
Apr 2016
Plumbing, Heating and Air Conditioning Service + 1 more
Heating system down - supposedly condo crew cleared outdoor vent accesses. Condo crew failed to perform service. Mattioni performed annual check and needed to get shovel from their truck and go out to vent area to clear the problem area. Mattioni gentlemen could not have been nicer.
Response from Mattioni Plumbing, Heating & Cooling
"Dear Ms. [Member Name Removed], Thank you for taking time out of your busy day to write a review. We are so glad we were able to help you! Snow can be pesky especially when it comes to the outdoor venting. We look forward to continuing to service your plumbing, heating and cooling needs. All the best, Patricia Paisley Senior Client Associate"
KATHLEEN C.
Apr 2016
Plumbing, Drain Cleaning + 1 more
Did a great job. Very courteous and neat about their work.
Response from Mattioni Plumbing, Heating & Cooling
"Dear Ms. [Member Name Removed], We appreciate the time you took to write us a nice review on Angie's List. It's because of folks like you that makes our jobs so easy here at Mattioni's. We know you have many choices for service and glad that you have and see the value in our technicians. Happy Monday, Patricia Paisley Senior Client Associate"
ANN I.
Apr 2016
Plumbing
Fantabulous!
Response from Mattioni Plumbing, Heating & Cooling
"Dear Ms [Member Name Removed], Thank you for taking the time to write such a nice review about our company. Your review embodies everything we strive for here at Mattioni Plumbing, Heating and Cooling. We look forward to continuing to service your home and so appreciate your comments. All the best, Patricia Paisley Senior Client Associate"
Charles S.
Apr 2016
Plumbing, Water Filtration and Softening
They did a great job. Very professional and explained everything before completion. A bit pricey but well worth it.
Response from Mattioni Plumbing, Heating & Cooling
"Dear Mr. [Member Name Removed], Your review is so appreciated. Thank you for taking the time to do this on behalf of our company. It is refreshing to know that you see the value in professional service. Please feel free to contact us at any time. All the best, Patricia Paisley Senior Client Associate"
Cindy L.
Apr 2016
Plumbing
went great...but their prices are through the roof.
Response from Mattioni Plumbing, Heating & Cooling
"Dear Mrs. [Member Name Removed], Thank you for taking the time to review our service, however, I am a little baffled as to why you would be doing a review for your son. It does not appear that we did work at your address. Have a great day! Sincerely, Patricia Paisley Senior Client Associate"
Licensing
Bonded
Insured
Licensed*
Trade License Number
PA008802
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/01/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mattioni Plumbing, Heating & Cooling is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Mattioni Plumbing, Heating & Cooling accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Mattioni Plumbing, Heating & Cooling does not offer free project estimates.
Yes, Mattioni Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Mattioni Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Mattioni Plumbing, Heating & Cooling offers emergency services.
Yes, Mattioni Plumbing, Heating & Cooling offers warranties.
Mattioni Plumbing, Heating & Cooling offers the following services: Plumbing, Heating & Cooling Repair & Install, Kitchen & Bathroom Faucets & Fixtures, Air Conditioning & Heating Units, Electronic Air Cleaners, Hot Water Heaters & System, Sump Pumps, Water Purifiers & Filters, Water & Sewer Repair, Replace & Install, Drain Cleaning, Install - Dishwashers, Ice Makers, Garbage Disposals, Water Purifiers & Filters
Chimney Repair, Fireplace Service, Appliance Repair - Large & Small, Ductwork Cleaning & Bathroom Remodeling