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Hhgregg

Appliance Sales and Installation

Reviews

1.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
25%
1
75%


Rating CategoryRating out of 5
quality
2.8
value
3.5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-4 of 4 reviews

Jesse S.
01/2017
1.0
appliance sales
  + -1 more
The refrigerator is only 3 years old. The refrigerator has been broken for 2 months, going on 3. Refrigerator is under warrenty. The warrenty company used by HH Greg is pathetic. They have been out to repair the refrigerator 4 times. Still doesn't work. HH Greg has great prices...but if you get a warrenty, the warrenty service is horrible. Next time I'll buy at SEARS.
Description of Work: Bought high end refrigerator

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0

$3,500

Marshall C.
08/2013
2.0
appliance sales
  + -1 more
when i went to the store to complain about the lack of receipt of the rebate they refiled the papers. when i called the rebate center i was told that because we had filed twice we were not entitled to the rebate. when i told them that i had never received the rebate they said that they would send it out in May. when i called in may i was told it would be several more months. i still have not received the rebate.
Description of Work: the provider offered a rebate of $100 on the 6 major appliances we purchased. we purchased the appliances in November of 2012. i have contacted the store and the rebate center about the rebate. it is now the end of August in 2013 and we have not yet received our rebate. the delivery service was terrible. the delivery was late and the installer refused to change the doors on my washer and dryer. i had to call the manager of the store and insist that the work be done. they sent out a second installer a group of 3 men, to change the doors on my ppliances.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,500

donna D.
06/2012
1.0
appliance sales
  + -1 more
I am not satisfied with their services. They had to do a delivery. I was there in the afternoon, an ten o'clock at night they still was not here. They called and say the latest they will be here, is nine o'clock. Then I called back at ten and they told me to have a nice night. The salesman at the store was awesome. My whole problem is that the delivery process is horrible.
Description of Work: I bought my appliances at Hhgregg.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Linda S.
06/2012
1.0
appliance sales
  + -1 more
They provided horrible service. I'm still waiting for my dryer to be hooked up and it has been a week since I got it. They have set appointments to hook up the dryer and did not show up. They sold the refrigerator that I had bought and paid for two weeks prior. I ended up purchasing the floor model. I did speak to the manager and let them know they can either hook up my dryer or pick it up. I will not use their services in the future.
Description of Work: I purchased my refrigerator, washer, and dryer here.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

    Contact information

    10 Quarry Rd, Downingtown, PA 19335


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation

    FAQ

    Hhgregg is currently rated 1.3 overall out of 5.
    No, Hhgregg does not offer free project estimates.
    No, Hhgregg does not offer eco-friendly accreditations.
    No, Hhgregg does not offer a senior discount.
    No, Hhgregg does not offer emergency services.
    No, Hhgregg does not offer warranties.

    Contact information

    10 Quarry Rd, Downingtown, PA 19335