GP Martini Roofing Co

Perfect...They expected one to two layers of roof but it really turned out to be three layers!. They carefully stacked the used roof to fit into the dumpster which required extra time. They took off two old satellite dishes, which took time. They replaced wood requiring 4 plywood panels, which took time. They completed everything, including cleaning up the driveway and my front porch. The porch was my leafy mess...and has never looked so clean. The foreman stayed late to finish the flashing, carefully removing and replacing the shutters to make sure it was all done correctly. That took time. This was the Friday before a major weekend, but they kept on working and left in the middle of Friday Rush Hour traffic! The owner could not have been more honest and helpful. The system/equipment was perfect for the job. They did charge for the extra wood, an agreed upon amount and part of the contract. The warranty was the best offered in the industry, from both G P Martini and the manufacturer. This job, because of the house, location of trees, required a special system that carried the material to the roof in seconds. (They could not use a crane). In the end, I was very pleased with the way the roof looks as well as the surrounding area. They even offered and then dumped my two loaded trash cans into the dumpster. I expected, due to the extra layer and time, an additional charge....this did not happen. The invoice was the exact number quoted. This is the second home where we used G. P. Martini Roofing. Several of my neighbors advised that they were impressed and will use him in the future.

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The process from beginning to end went pretty well.  For the estimate, the salesman was definitely low key and not pushy (no pressure to buy).  I had picked out a day to install in advance and the only issue was that the day had to be changed and I had called them the day before to verify day and then they said it would need to be changed. I would have rather been notified.  On the day of installation, they showed up and completed the job.  Had an issue afterwards with the extended warranty I bought as there was an issue (not sure who's fault) but it was cleared up (just took longer).  So far I haven't noticed anything wrong the roof (no leaking).  it has been closed to 1.5 years later.  I would definitely recommend them for an estimate so they are low-key and not pushy with selling on the spot.  Time well tell how well the roof and installation was done.

I priced several local roofing companies to replace my 25 year old roof. From the friendly reception upon initial contact to the day of the project, everyone at GP Martini was 100% professional. The prompt, punctual service of the entire sales team, particularly Jim, was extremely gratifying. As the day of the project was getting close, I was notified that everything was in order and the crew would be there as scheduled. The foreman and crew couldn't be any more professional. They arrived when they said they would and worked efficiently and finished the project in only one day....what a nice surprise! After the job was complete the crew cleaned up the entire area as if no one was even there. And the day after the project they sent a cleanup team to do a complete secondary cleaning that I thought was great and was extremely appreciated. I am very satisfied and would recommend GP Martini Roofing to anyone needing roofing, siding and many of the other services they can provide our community.       Two thumbs up!!!

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It went great! So happy knowing the roof on each building is sound and looks wonderful. After all the work was completed they sent out a clean up crew to make certain everything was in good order and and no nails were left behind on our driveway.

In November of 2014 I contacted GP Martini Roofing to install a new roof on our duplex building which houses two families. I received estimates from Martini via email, based on measurements of the buildings taken from Google Earth aerial photos. An invoice/contract was also received by email.  The total estimate for the duplex was a bit over $17,000. 
Within a couple of days, Tom, a Martini Roofing sales rep, arrived and presented me with a folder of attractive, glossy GAF materials. He stated that Martini Roofing was one of only a few "Master Elite" GAF roofing contractors in the area.  I gave him the deposits of both families, about $5,700, and was told that the start date would not occur until February 2015, because the company was backed up with jobs caused by a recent hailstorm.
Not hearing from Martini by late February, I called and reached Tom. I learned that the start date would be in early March. Work finally began at 8 a.m. on Friday, March 6.  A crew of 5-6 workers arrived and put up protective plastic sheeting around the building. The foreman of the crew came to the door, introduced himself, handed me a business card and said, ?If you need anything, please let me know.? He left. Since the foreman?s business card had no cell phone number, I could not ?let him know? anything, even though he was in our back yard: the problem was that the plastic sheeting covered the first entire floor, including all doorways. Old roofing detritus rained down, making it unsafe for me to the leave the house as long as the old roof materials were being stripped. To this I should add that a month earlier, I had returned from 7 weeks in a rehab facility, having broken my right shoulder and hip in a fall. Although I could descend the front stairs, my mobility was compromised. At the very least, I needed to feel safe.
As part of the contract, rotten or damaged roof planks were removed and replaced with plywood. Although the roof surface was made whole, the process allowed splintered wood and debris to fall into our attic. At no time had we gotten any communication from Martini suggesting before their arrival that if we did not have roof insulation or an attic ceiling, we needed to cover/protect the contents of our attic. Since that was not done, we are now left with a major attic cleanup.
By late afternoon, the crew had finished 2/3 of the job, mostly the main roofs.  They removed the plastic sheeting, cleaned up
the yard and left for the day without a word.  When no one returned the following day (Saturday), we assumed the crew
did not work on weekends and would return on Monday.  Again, at no time during the weekend was any communication
from Martini received.
At this point, it should be noted that the shingles used on our roof were GAF Timberline High Definition slate-colored shingles.  These may be among the best shingles available in the US today. They are multi-layered and bi-level, shaded and
designed by computer to look irregular, not ?squared up,? as with a brick wall.  Although the shingles are designed to look
irregular, they must be applied to follow the pattern of the design and give the roof the ?finished, regular appearance,? as seen in the photos in the GAF booklet. 
Since no phone requesting permission to work on Sunday, we were astounded when a Martini crew showed up on Sunday
morning at 7:30 a.m.  While the workers quickly went work, the foreman came to the door, gave no explanation as to why they were working on a Sunday, and asked my wife to move our cars from the parking deck adjacent to our garage. She was in her pajamas!  Incidentally, there is an ordinance in our borough that prohibits any construction work to be done on Sundays. Martini knows this: it?s just common sense. We, as well as our surrounding neighbors, were furious with the early morning racket. I later learned that, had the police been called, the crew would have been warned off the property and Martini would have been cited for ignoring the borough ordinance.
The quality of the roofing work -- particularly that done on Sunday -- was mediocre at best.  (To shingle dormer roofs that are steeply pitched and/or narrow demands much more technical skill than does a main roof.)  Unfortunately, the final appearance of these dormers looks NOTHING like the beautiful dormers in the GAF brochure. Certain sections of the dormer appear to have odd-sized pieces of shingles. The top two courses of the rear dormer are patterned upside down. We requested that it be redone, but so far, nothing.  Of additional concern is the top course of the front and rear dormers that were put on with broad-head roofing nails and covered with black caulk, making it appear that the roof had been shot at.
Final payment for the job was sent by our neighbors in late March, but I withheld our balance until my concerns were resolved. After numerous, ineffective phone calls, a manager came in May to examine the workmanship and survey my concerns,
summarized above. Among other excuses, he blamed the age of our house for the ?unfinished? look of the dormer shingles. He then used a test paint spray on a dozen of the caulked nail spots, but the spray color did not match the shingle color. It actually made the problem worse. He returned the nail holes he had sprayed to the black caulk covering, but was very vague about if or how that course could be cosmetically improved. While at the house, he asked for our balance-due payment of $5,700, giving assurances that he would send a ?roofing specialist? to assess and re-do the work to our satisfaction. Of course, once the invoice had been paid in full, we never heard from them again.
In summary, GP Martini Roofing is the most uncommunicative, uncaring, unresponsive, unprofessional, unethical and mendacious contracting company with which I have ever dealt.

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My roof was damaged due to the May 2014 hail storm and I called several roofers for a quote.   I'm in the IT industry where computers are either right are wrong, so I have had problems with past with home contractors where they tell me "it's good enough", or "it's straight enough", which starts a bad discussion with the contractor.    Plus, I google everything and watch every youtube video on a topic.

Gary was great to work with, he was very client facing, friendly, and knowledgeable, and answered all my questions.

His roofers are not subcontractors and full-time employees, so he has line of sight into quality control, where other roofers don't even know the contractors coming to the job site.

His price was right very fair and lower than the other roofers who took advantage of the storm to make more money.

When his roofers were at my house, they answered all my questions, and told me what they were doing and why.  Very friendly.

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Steve, Operations Manager and crew anchor, is meticulous, attentive, courteous, professional, and very personable.  He deserves high praise for orchestrating a fantastic job completed same day at 3:30 p.m.   Can?t forget the clean-up?they vacuumed yard and driveway, with no nails or debris left behind. 
  
My roof looks greater than beautiful; I chose GAF Timberline, Ulta HD, Pewter Gray.  GP Martini?s total performance gave me enormous peace of mind and trust knowing I chose the best roofing company to be found. Now, when I see their company advertisement displayed on any lawn, I will smile trusting that homeowner received excellent service and quality workmanship, as I did. 

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They got it done in one day.  They had to tear off and the new stuff put on plus gutter guards in one day, it was amazing.  However, it took them a little while to get out here and do it.

It went great!  This was a problem I had heard a lot about....I had solicitations from many roofers..some of whom I questioned their motives and methods.  I contacted Gary at GP Martini and he came out and really helped us work through the process.  His familiarity with working with insurance claims and adjusters was invaluable and made my wife and I feel very comfortable. 



As for the actual installation..it was done on time and on budget...no surprises!  His crew was professional and courteous and did a great job cleaning up.  I would most certainly use them again and I have already recommended them to friends.

Absolutely the most professional contractor I have ever had do any work for me. If GP Martini makes a promise, you can count on the fact that it will be honored. The old roof was removed and the new one installed in only one day. Could not be happier with the results. Would recommend this company to anyone looking for a new roof or just a roof repair. They also do siding and window replacement as well as some remodeling work. 

Still have an active leak after almost 6 months.  GP Martini offers a lifetime guarantee on workmanship (if you can get them to return) which is why you pay a premium? and $2500.00 for 5 squares is a premium by anyone?s standard.  This started in April of 2014 when the commissioned salesperson misdiagnosed the issue ? twice!  Once it was supposed to be a poorly installed kick-out; then the whole roof was a diagnosed as a TOTAL disaster because of staples.  Finally after installation of only 5 squares around all the areas where staples where in the roofing material due to the people that installed the stucco, the leak continued.  Eventually I was able to get the owner to come out and look at the roof.  He admitted that it had been diagnosed incorrectly and found tears in the flashing and took pictures to show me.  He assured me they would come back and fix the flashing, that they would not leave me hanging with this issue and would not charge any more than I had already paid.  Now, after almost 6 months of calling the roofer, and being told that it was assigned to a technician, then they were coming on Monday, then Friday and on and on, to this date, they have not returned to fix the flashing.  During one of my phone calls to inquire about the schedule, I was told they had hundreds of these leaks, but assured me, they were coming.  Did I mention that they tore up one of my window screens and eventually I had to go to their shop to retrieve it myself?  Did I also mention that they left one gutter so filled with debris it wouldn?t drain and after asking them to take care of it, I eventually had to go up there to clean it?  So if there is a reply to this review from the company, let?s see if it is: A) Apologetic and cordial, but we're not going to fix the issue  B) Blame the homeowner   C)We're just so very busy and of course we're still coming to fix the issue. 
All I can is the original problem has not been rectified after 6 months.  Caveat Emptor.

The workers were friendly and professional.  They worked on a very hot day and did not shirk in their efforts.  The completed work appeared to be well done and my skylight no longer occasionally leaked.

It was good. He was very thorough, very knowledgeable and very professional. I like his work and I work with him.I think it was a good pricing.

One I made the call, I was explained everything...the cost, scheduling the repair etc. What I like the most is that I did not have to be at home for them to fix my roof and then they sent the bill. Everything went as I was explained in the beginning.

very well.  very fast workers, showed up on time and completed job within about 6 hrs or so.  no signs of even being there, no nails etc.