Awesome repair and customer service at Daily Equipment Repair. Don and Jen were straightforward, honest and they both "get it" in how to treat their customers. My dilemma was that my push gas lawn mower would not stay running. My journey to Daily Equipment Repair was through a horrible and surreal experience with their competition down the road. Prior to having Daily Equipment repair my mower, I took my mower to C & S Repair Center. I had used them before to repair a previous lawn mower and my leaf blower. Each time, I had to wait at least 2 weeks just to learn of the proposed repairs. Each time, I had to pay a $39.75 diagnostic charge. Each time, I had to tolerate the woman behind the counter. Simply put - rude and arrogant with a drop or two of customer service in her blood. The repairs were performed well enough, but pricey. The mechanics were knowledgeable and provided good customer service. So, with my current push gas lawn mower, it could not stay running all of a sudden. After dropping it off at C & S Repair, I had to wait 2-1/2 weeks just so they could tell me what is wrong with my mower. Turns out, I needed to spend $114.44 to repair it. Some of the needed repairs were my fault - dirty filter, original spark plug, etc... They stated that I needed a new thermostat. I approved the repairs even though it is a 5 year old Sears Craftsman $260 lawn mower. $114 is cheaper than $260. Right? I had to wait another week till they performed the approved repairs and they stated it was fixed. A month later, my lawn mower will not stay running again, same symptoms as before. Take it in to C & S Repair, stupidly pay another $39.75 for a diagnostic, wait another week, told I would have to spend another $120 to clean out the carburetor and some other repairs. I flinched at the additional charge. I am up to $154.19 so far on a $260 lawn mower. This would put me at $274.19 (more than a new lawn mower). I mention it to her and she quickly recommends that C & S Repair could dispose of my lawn mower for free. Bait and Switch. Make it to appear that the lawn mower is not economically viable to repair it. They fix the lawn mower for a minimal internal charge. Sell my lawn mower for a good profit. By the way, Don at Daily Equipment Repair, after reviewing my C & S Repair Invoice, pointed out that my push gas lawn mower does not have a thermostat. Theft of services. $12.50 for the new part and some labor, but it was deceit and outright lying. It was not worth making a claim. My gut tells me I am swimming with thieves and liars. I call Don at Daily Equipment Repair. I explain my situation. He immediately offers to perform a diagnosis of my lawn mower for free. I never had met the man. I refuse the additional repairs at C & S Repair, pick up my lawn mower, ask for a refund of my double up $39.75 diagnostic charge, rudely told that a month had gone by and I was responsible for the its' current condition. I drop it off at Daily Equipment Repair. Next day, Jen at Daily Equipment, calls me to inform me that Don only has to replace my gasoline that had water (condensation) in it and he wiped out the carburetor. Repair Cost was under 25% of C & S Repair's proposal. Warning, the lady behind the counter at C & S Repair Center is an arrogant and rude employee/owner. She looks at her computer monitor when she talks to you. She speaks to you rarely eye to eye. She whispers with her mechanics within earshot. Very surreal. I highly recommend Daily Equipment Repair. Sincerely, John McMonagle Downingtown, PA