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A TO Z APPLIANCE REPAIR, LLC
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement,
About us
A to Z does, Electrical / Plumbing / Appliance Repair / Hot Water Heater Repair. Technicians are Fully Certified & Insured, with over 25 Years of Experience.
Business highlights
22 years of experience
Services we offer
Electrical / Plumbing / Appliance Repair / Hot Water Heaters
Accepted Payment Methods
- CreditCard
Reviews
4.48 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-8 of 8 reviews
Engelbert C.
Sep 2015
When the temperature in our Kenmore bottom-freezer
refrigerator went to 70 degrees I contacted A-Z Appliance Repair on August 19.
A technician came promptly, looked
inside the refrigerator, and said that the evaporator needed to be replaced at
a cost of over $400, even though the freezer part was working normally. He said
that the freezer would stop working soon, too. As I found out later, most units
have only one evaporator. I paid the $79.50 service charge (Invoice 4938),
bought a small refrigerator to tide us over until Sears could come the
following week, and discarded all the food. When both sections were empty, the
unit started to work normally again, and it has done so ever since. Obviously,
an obstruction had prevented the cold air from circulating into the refrigerator.
I contacted the company by mail on August 27 requesting at the very least a
refund of the service charge. I have not received an answer so far.
refrigerator went to 70 degrees I contacted A-Z Appliance Repair on August 19.
A technician came promptly, looked
inside the refrigerator, and said that the evaporator needed to be replaced at
a cost of over $400, even though the freezer part was working normally. He said
that the freezer would stop working soon, too. As I found out later, most units
have only one evaporator. I paid the $79.50 service charge (Invoice 4938),
bought a small refrigerator to tide us over until Sears could come the
following week, and discarded all the food. When both sections were empty, the
unit started to work normally again, and it has done so ever since. Obviously,
an obstruction had prevented the cold air from circulating into the refrigerator.
I contacted the company by mail on August 27 requesting at the very least a
refund of the service charge. I have not received an answer so far.
Response from A TO Z APPLIANCE REPAIR, LLC
"A to Z charges a trip charge to have a technician come out and troubleshoot a problem. This customer did not want to have the technician make the repair, so A to Z changed the customer for the trip charge to cover the cost of the employees, company insurance, vehicle wear and tear. Customer wanted a refund on our trip charge."
Glenn K.
Sep 2014
unknown
Response from A TO Z APPLIANCE REPAIR, LLC
"(Member name removed) called in for service on 3 appliances at the same time. A to Z Appliance Repair sent out a technician to look over the problems. When the technician arrived at the customers house, the technician looked over all 3 appliances. At first the technician explained to (Member name removed) that 2 of the appliances were over 15 years old and parts were no longer available. Then after speaking to (Member name removed) the technician found out that (Member name removed) wanted to try to fix himself so the technician was nice enough to give the customer all the parts information needed to try and get the parts and fix himself. At the same time after the technician worked on all 3 appliances he was nice enough not to charge (Member name removed) extra for working on more then one appliance ((Member name removed) was charged a $75.00 trip). Sincerely, Larry Shaw Manager"
Tim R.
Sep 2014
Called on Friday, and he was available for Monday morning. Very prompt, identified the problem and replace the part. Now I have a working oven for a fraction of the cost to replace it.
Phyllis S.
Jun 2014
unknown
Ann G.
Jun 2014
unknown
Stan W.
Jun 2014
unknown
Loranne M.
Sep 2013
My dishwasher had several problems where the cost to fix outweighed the cost of a new one.
They guy came out and gave me an honest opinion on the purchase of a new unit.
He gave me tricks that will make my other appliances last longer
They guy came out and gave me an honest opinion on the purchase of a new unit.
He gave me tricks that will make my other appliances last longer
SUZANNE O.
Sep 2006
My overall experience was outstanding. Mark was always on time and was always considerate and knowledgeable about the items he was working on. He did research and sent away for parts that were needed. I cannot recommend him highly enough! He is amazing and has saved me thousands of dollars.
Licensing
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FAQ
A TO Z APPLIANCE REPAIR, LLC is currently rated 4.4 overall out of 5.
A TO Z APPLIANCE REPAIR, LLC accepts the following forms of payment: CreditCard
No, A TO Z APPLIANCE REPAIR, LLC does not offer free project estimates.
No, A TO Z APPLIANCE REPAIR, LLC does not offer eco-friendly accreditations.
No, A TO Z APPLIANCE REPAIR, LLC does not offer a senior discount.
No, A TO Z APPLIANCE REPAIR, LLC does not offer emergency services.
No, A TO Z APPLIANCE REPAIR, LLC does not offer warranties.