A to Z does, Electrical / Plumbing / Appliance Repair / Hot Water Heater Repair. Technicians are Fully Certified & Insured, with over 25 Years of Experience.
Electrical / Plumbing / Appliance Repair / Hot Water Heaters
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
13% | ||
0% | ||
0% | ||
13% |
"A to Z charges a trip charge to have a technician come out and troubleshoot a problem. This customer did not want to have the technician make the repair, so A to Z changed the customer for the trip charge to cover the cost of the employees, company insurance, vehicle wear and tear. Customer wanted a refund on our trip charge."
"(Member name removed) called in for service on 3 appliances at the same time. A to Z Appliance Repair sent out a technician to look over the problems. When the technician arrived at the customers house, the technician looked over all 3 appliances. At first the technician explained to (Member name removed) that 2 of the appliances were over 15 years old and parts were no longer available. Then after speaking to (Member name removed) the technician found out that (Member name removed) wanted to try to fix himself so the technician was nice enough to give the customer all the parts information needed to try and get the parts and fix himself. At the same time after the technician worked on all 3 appliances he was nice enough not to charge (Member name removed) extra for working on more then one appliance ((Member name removed) was charged a $75.00 trip). Sincerely, Larry Shaw Manager"
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