RAM Siding Co Inc

Requested an estimate for a new roof. Someone stopped by my house to discuss a new roof and then I never heard from them again. I made multiple calls to find out if or when I would ever see an estimate. Finally a woman called me back to say that they couldn’t start any new projects until next spring (please note call was taking place in July) The whole experience was a total waste of my time.

The work is beautiful and the customer service was amazing. They quickly addressed a couple of small problems after the install to our satisfaction - above and beyond, as a matter of fact.

After three weeks I never received a call to set up an appointment or follow up. When I called to see what the hold up was I was told they were very busy and maybe I should go some place else. Never even a courtesy call to let me know how busy they were. Very unprofessional!

I had RAM build a free-standing 12' x 11' hip roof (not attached to the house) on my deck and am completely happy with the work provided. Joe Battin and the team of 2 builders were extremely professional, courteous, timely and meticulous. They did excellent work and I'm very happy with the end product. They built based on my specific requirements and hit every mark. All materials used were top quality and they never skimped in anything. Even when there was a discrepancy between what I thought was part of the project and what was in the contract, Joe took care of everything and made it right (of which I truly appreciate!). I never had any issues with them being on time or being able to reach Joe on the phone or via email. I would definitely use RAM again for any projects like this!

The contractors were professional and we'll organized. My husband anD I were very happy with the finished project. I would recommend Ram Siding company to all my friends and family. DEXTER AND Steve were my contractor's and they were wonderful

If it wasn't for the fact that we rec'd a quote a couple months before we could get anyone to come out and make the repairs it would have been fine. We had to place countless calls to the office to find out when we were going to get on the schedule and no one would call us back. Very frustrating. Once they arrived and performed the service they did a great job.

They need to be more responsive to their customers.

It went well. In a time when the area was hit hard by hail storms, delays could be expected with any company. Our estimator Dave had a good nature about him. Dave was not a pushy know it all type he was knowledgeable, and pleasant. Dave understood that I was very picky and a perfectionist. So we both agreed to have patience with each other. Dave knowing how I am teamed me up with guys he knew I would get along with. Again I can not stress enough no attitudes. Dexter was the lead on the roofing crew, very easy to get a long with, very good work, very neat and did not leave any mess. Adam was the lead carpenter very knowledgeable and efficient took pride in his work did an excellent job with windows, doors and custom work. Jamie basically did everything  windows , siding, trim, custom mill work. I can not say enough about Jamie. He was my go to guy. He took pride in his work the detail in which he put in to my house, it  was like he was working on his own house. Jamie was a detail oriented perfectionist, and Dave knew he would be the right guy to send to my house.  My house looks amazing. My wife and I are very happy.

The project went well. The work area was kept clean and left clean. The workers were professional and the work was completed within my desired timeframe.

I felt the quality was very acceptable. I would recommend Ram Siding. The craftsman who was working on the project was very capable and worked diligently to complete the job. Their prices were competitive.

Ram's estimate for repairs was delivered in a timely fashion but was rather loosely written when compared with another estimate I had received. Pricing for the entire job was considerably less than that other estimate, as well.
We had requested a particular crew (had watched them do a neighbor's roof) but chose not to wait until they were available, some two weeks longer.
We were given rather short notice that a crew was available to replace our roof, receiving a call on a Monday to see if they coulod do the job the next day, Tuesday. In their defense we had expressed a desire to have it done as soon as possibl. I was told they would be here at 7:30 AM to start the work.
On Tuesday no one showed at 7:30. By 8:30 AM I called my contact at Ram inquiring as to their whereabouts. He did not know but siad he would check and call back. A few minutes later he called to advise that the crew had worked until 9:00 PM the night before and were running late but that they should arrive shortly. When they arrive (about 9:30 AM) there was one unmarked truck with two workmen. After introductions they set right to work. Some tiome later a third workman arrived and later yet a fourth. Despite the late start all four worked diligently and by 7:00 PM they had the entire main roof stripped, underlayment in place, and starter rows begun. On Wednesday morning the crew arrived at about 7:30, this time 3 of them together followed (later) by the fourth. Before 3:00 PM they had the entire job done, cleaned up and left.
Having done some roofing as a side job myself and can say that this sub-contracted crew contained workers with varied experience. The crew leader and his chief assistant were knowledgeable, experienced, and concientious workers. The balance of the crew was less inspiring in their abilities or their approach to the job.
Overall, having some knowledge of roofing, I was pleased with the crew and with Ram Siding.

Was prompt and professional at estimate and gave me three references which generally gave glowing reviews. They were working in REALLY tough conditions (about 1 foot of snow) but got the job done in a timely manner. I gave a low grade on professionalism because the workers left cigarette butts all around the property. I could easily forgive the scraps here and there given the depth of the snow, but the cigarettes were annoying. Manager appologized. None-the-less, their price was SO much lower than anyone else it was well worth spending 15 minutes walking around and picking. The siding and gutters have now been through two big storms (including Sandy just now) and everything is holding tight. The only other gripe I had was I did not pay to wrap the facia trim, but asked them to let me know if they found rotting wood. I heard nothing, but found rotting wood about 1 year later, which was disappointing (clearly had been rotting for a while).
I wrote this review a long time ago, but Angies list has been bugging me to write it (maybe I submitted incorrectly?). Anyway, it might seem a bit on the negative side, but it should not--I would use them again no doubt.

This project took place at a public building/workplace. We had an architect and roofing consultant write specifications for the job, so Ram had exact instructions on how to do the job.

First day they were trying to extend their boom truck over a wooden deck/walkway to have quick access to the roof. The boom was over extended and the truck tipped forward, the bucket smashing one of their ladders against our front gutter and then down to damage the railings of the walkway and the shrubs and trees surrounding it. Dave apologized and later had someone repair damage to gutter and walkway.

They had promised not to disrupt the flow of visitors to the building, which they did for days. It was explicitly stated in specifications that they were to clear all debris and there were nails, bits of flashing, staples and cigarette butts on the roof and surrounding the building (again, where public visitors were walking daily) the whole time and we were still picking up a week after the job.

The work started slowly- they only had two or three workers there the first day and all they did was get materials up on the roof and begin to remove some shingles. The second day they began re-roofing. The third day it rained and the rain came pouring into our building. It took two hours for someone to come to fix the problem. They left, saying that some underlayment had blown loose and they tacked it down. The leaks did not stop- they got worse. It took another two hours for someone to come back to tarp the whole area of work. The second worker to show up showed me how they had properly prepared for rain along one dormer but for some reason not another.

The next day we asked them not to come in order to be certain that the roof decking had a chance to properly dry. They said that was unnecessary and and quot;they roofed over wet stuff all the timeand quot;. Our architect and consultant both disagreed.

They returned the following day with a lot more workers and got all the shingles replaced over the next two days, but still had sheet metal work to perform. Over the weekend it rained again and again we had leaks, this time in another location. Again, their own sheet metal worker showed me where the ice and water shield was not properly adhered which caused leaking around a skylight. He apparently fixed the problem.

During our final inspection of work, our consultant found several small items that needed to be addressed. Ram returned and completed the final checklist.

This company subcontracts to a bunch of people they can't or are unwilling to control with proper oversight. The low price is not worth the poor quality or professionalism.

I called for an estimate, which he (Dave Enrique) was willing to give over the phone since I had measurements--no heavy sales pitch. As it turned out the estimate was WAY below anything other quote I got. I had one quote that was 9k for the siding and 1600 for the gutters. RAM came in at $6800 for both including a Energy Star upgraded product to take the place of traditional Tyvek (exact same siding material). I really felt it was in the too good to be true category. I asked for references and called all three. The first two were glowing and the third was pleased, though not happy with the person to whom RAM subcontracted the roofing. He did come and make his own measurements when I got closer to hiring him. The contract was bit vague in terms of the work they would perform. I did hire them and they ended up working through the large snow storm we had in January. Their crew was here right after the snow and it did not slow the work down hardly at all. I compared the finished work to some of the other houses in the neighborhood that used the above mentioned more expensive contractor. I thought all the corners (miters) and finishes looked as good as if not better. We've had some massive wind storms so far, and everything looks good. Work is guaranteed for one year. The "C" for professionalism was for the mess the work crew left behind. Given the 8-15 inches of snow, I could accept the dropped nails and scrap ends of siding, but it was the cigarette butts that ticked me off. My contact, Dave, was very apologetic, and given the 4k in savings I didn't feel too bad about spending 20 minutes picking up a bit of trash.