Services we offer
CELL PHONE.
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 29% | ||
| 57% | ||
| 0% | ||
| 0% | ||
| 14% |
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I have used them for 10-plus years and I continue to use them because of their network availability. Many people I work with don't have data or wi-fi or access to the internet. They don't receive calls where I work so Verizon's service is, I guess, a wider range, as they say. It is also a pain to change the internet and television so that is why we stay with them. We have had very few issues.
Took 45 minutes to just return one car dock (this was the second one I bought at the store, actually). 30 minutes wait time before my spot 'in line' reached an actual employee. The process they have for handling customer service is absolutely the worst I have ever experienced.
On top of the long wait, they were unable to print a receipt for the return! They wound up printing a screen shot of the transaction from a computer in the back room.
I've had long waits at other Verizon locations but none compare to this store!
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