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Cocalico Plumbing & Heating

Founded 1990 • With Angi since November 2008

4.5

(62) Verified Reviews

Business Details

Phone Number

Address

27 North 4th St

Denver, PA 17517

Description

We're a plumbing, heating and air conditioning (HVAC) contractor. The company is master licensed in plumbing, factory trained and EPA certified in the installation (as well as maintenance) of heating and cooling systems. We serve areas in Lancaster, Lebanon and Berks Counties that include Ephrata,

Verified Reviews

A few reviews for this pro...
Ed H.
5.0
08/24/2017
Very well! Dave B was very professional and thorough, including the cleanup. He fixed/replaced everything I asked him to, and didn't try to "oversell" me for something I didn't really need. CPH is a little pricey but I feel that the great work and peace of mind are worth it.
Description of Work
1) Water leak under a bathtub; 2) New faucet insert for same bathtub; 3) New shutoff valves at washer/drier.
Category
plumbing
theresa B.
5.0
06/03/2017
They were very nice. Their pricing is average. The quality is very good. Responsiveness is very good. They called and let me know they were coming and how long it would be like 15 or 20 minutes.
Description of Work
They fixed the bathroom toilet. The lever was broke and they fixed it.
Category
plumbing
Judy C.
5.0
06/24/2015
They were very professional. Did not try to sell us a new humidifier, but replaced the part that was the problem. We felt that the fee was reasonable and therefore we would have them again. We took advantage of the Angie's List promotional fee of $79.00 for the inspection. That is how we met these folks.
Description of Work
We called to see what was wrong with our humidifier and also to do an annual inspection of our furnace and air conditioner.
Category
plumbing
Ben D.
5.0
04/06/2015
The plumbers were professional, prompt, kept me informed about what they were doing and what the cost would be. No complaints at all.
Description of Work
Cleared out a central basement drain.
Category
plumbing, drain cleaning
Erica W.
5.0
03/17/2015
Everything went very smoothly, my husband met them on Monday afternoon to install the part. Everything was charged to my credit card over the phone-saving me from having to meet the technician.
Description of Work
A circuit board went out on a furnace in one of my apartments (On a Saturday). The technician on call responded quickly to my call and met my tenant at the property. They quickly diagnosed the issue and unfortunately had to order a new circuit board-which thankfully came on Monday. Everything was performed quickly and professionally.
Category
heating & air conditioning/hvac, plumbing
Maria J.
2.0
02/20/2015
In the end, everything turned out fine, it just took too much time. I did not like the deal. He did not know how to install and he had to keep calling his boss. I probably won’t use again.
Description of Work
I purchased a deal for $109 for 2 hours of plumbing labor. He was working on my dishwasher. He charged me additional since he took so much time.
Category
plumbing
Tracy F.
5.0
11/19/2014
They were friendly and prompt and professional. My husband was originally upset because the taps didn't do temperature and water volume separately in our showers. But, he's used to it now and they work well. I also was impressed that they noted a problem with our relatively new water heater, and were gracious when we told them that we had a whole house insurance that meant that we needed to use another firm (one recommended/sent by the insurer) to do that work. If I could have chosen them to do the work, I would have.
Description of Work
They put in balance taps in all 4 of our shower/bath showers in the home. And, while they were at it, we had them put in shut off values for all those taps, and had them replace the tap in our garden tub.
Category
plumbing, water heater repair
Leann J.
1.0
11/03/2014
The initial work was fine. They were punctual, did everything we asked. They sold us on some extra work that would help keep some of our bills down. All fine. It's been about a year now, and we have noticed that the dryer hose that they replaced has broken. The dryer hose runs down into the basement, along the wall, and then out of the house. Two pieces of pipe have disconnected from each other, leaving one of the pipes hanging low, and the other is pumping the hot air right into the basement room, and leaving little pieces of dryer lint on the floor. Okay, this can happen - I accept that. I call them and explain what happened and asked for someone to look at it. They say they can come the next day, and that it will be $140 just to come out, and then some flat fee on top of that to do the work.... I asked for a discount because it was their work that had failed. She goes off to ask her manager, and comes back and explains that because there is no warranty they can't give me any sort of discount. What HORRIBLE customer service. They clearly do not stand by their work and I'm really disappointed. I will never be using them again.
Description of Work
We had just bought our house and they did a number of things for us just before we moved in, including replacing our white flex dryer hose for hard piping. The dry hose portion of the job cost $486.
Category
appliance repair, plumbing
Jeff M.
5.0
10/06/2014
Cocalico's was prompt, professional and honest, as I said when working with them before. I'm sure I will use them again in the near future. I use Cocalico's for my rental property so I have had to communicate with the staff in the office. Both Marcie and Regina have been very helpful and professional. You have made managing the property much easier!
Description of Work
Tenant complained about leaks in bathroom. Cocalico's went in and fixed the leak and replaced some hardware.
Category
heating & air conditioning/hvac, plumbing
Ed H.
5.0
09/19/2014
It was GREAT! This is the second excellent experience we've had with both Cocalico P&H as well as with Matt.
Description of Work
Matt installed our new kitchen sink and faucet (in our new countertop) and hooked up the existing garbage disposal.
Category
appliance repair, plumbing
Natalie Z.
4.0
09/02/2014
We purchased an Angie's List Deal for 2 hours of plumbing labor for $109.00. After we purchased the deal on line, we were informed that an extra charge of $49 for "diagnostic fee" would be applied. Matt, the technician was very professional and capable.
Description of Work
We had 2 faucets replaced and 3 water filters, a drain was unclogged and a ceiling leak was diagnosed.
Category
plumbing, drain cleaning
Bruce L.
5.0
07/22/2014
Great job! This is the 2nd time I've used them and each time I've been very pleased. They are very professional and do quality work..
Description of Work
Install basement sink pump for washer & replaced sump pump and routed to outside roof drain to street.
Category
appliance repair, plumbing, wells
Anthony P.
1.0
07/15/2014
Furnace was not centered. Pipe was installed on wrong side so that exhaust could not be centered. Pumped old fuel into new tank thus causing a sludge that kept fouling nozzles. Did not wipe flux from pipes causing pitting. BBB complaint entered as well. they chose to ignore it.
Description of Work
installed oil burning furnace
Category
heating & air conditioning/hvac, plumbing
CECIL H.
4.0
07/03/2014
Overall, it went pretty well. It was more of a tune-up than a full-service inspection, so I'll definitely be reading the fine print closer next time. The furnace has held up fine since they came out to do the work.
Description of Work
I purchased the Big Deal, $45 Off Heating or Cooling Service Call.
Category
heating & air conditioning/hvac
Randy C.
1.0
06/27/2014
Have been a customer for three years. Signed up for a one year maintenance plan when they replaced my water heater in 2012. Went to change out the filter in my HVAC system the other day and found none in there. CPH was the last one to touch it. Spoke with a rep who couldn't get over the fact that I had not changed the filter in over a year. I get it, my bad. They could not/would not see the point that the service I paid for was not completed. They wouldn't even offer to comp me the $7 for the filter I paid for that was never replaced. Will never use these greedy p***** again.
Description of Work
Semi-annual HVAC maintenence.
Category
heating & air conditioning/hvac, plumbing, water heater repair
Kathy S.
5.0
06/10/2014
It went well. He knew exactly what needed done.
Description of Work
Fixed our faucet
Category
plumbing
G G.
5.0
05/14/2014
I was fortunate enough to have 2 plumbers working on both items at the same time. They were very friendly, and provided me with information about my home that I would not have known otherwise simply because they have worked on many homes in the development. I had a 2 hour coupon discount that I used and all the costs were spelled out. When they took a little more time get a tool they needed, they told me not to worry about any extra charges as I pay for the time they are working. (One of the trucks was in the garage so that's why there were 2 guys on site.) They were very helpful. When we redo our basement, we plan on getting a quote from them to do the work. I highly recommend them as my interactions from the person answering the phone to the plumbers onsite, I found to be trustworthy and honest. I have had no issues with their work. Very friendly and a job well done.
Description of Work
Fixed the leaking shower -- turns out the temperature in the knob was bad and they discovered that the builder had installed It upside down. Fixed perfectly. I also had them completely redo the pipework underneath the kitchen sink because it just would not stop leaking either. They were also able to provide some background about the piping in our home which was good to know. Many people in our neighborhood use them.
Category
plumbing
Aaron G.
5.0
04/08/2014
They worked out very well, it was a good deal. He makes sure that everything was checked. The plumber that they had was a topnotch and added another service so it was good. The service was very quick and so it was excellent and I had no problem.
Description of Work
I used the big deal of plumbing service of Cocalico Plumbing & Heating. I had a water damage to my town house and everything was ripped up so he did an inspection of my pipes. He also fixed the problem with my water heater and the outlet faucet that was leaking as well.
Category
plumbing
James L.
5.0
03/17/2014
The tech was friendly and prifessional. Honest tune up was completed.
Description of Work
Furnace tune up
Category
heating & air conditioning/hvac, plumbing
Christine B.
5.0
03/07/2014
It was good. They accepted the coupon. There was a service call charge but they had discussed that with me upfront. There were no hidden charges. I didn't have anything bad to say. They were on time. Time wasn't an issue. They didn't try and hurry or try to drag it out. They were professional. They wore booties every time they came in and out of the house. I felt so bad for the plumbers because they had to crawl facing the snow.
Description of Work
I purchased a big deal for Cocalico Plumbing & Heating. I had an exterior pipe that had frozen and they replaced it.
Category
plumbing, drain pipe
Roy A.
4.0
02/08/2014
While the initial price was reasonable, I felt like the mechanic made sure the time went beyond the package deal and then socked it to me
Description of Work
Installed sink and disposal.
Category
plumbing
Harry H.
5.0
01/22/2014
I was very happy, with a job well done. I'm planning on using Cocalico this coming April, to replace my home's A/C unit. And I'm confidant I will get the same good service.
Description of Work
Cocalico respond quickly with a estimate, on what it would cost to replace my home's furnace. Once it was agreed, that Cocalico would do the job. They when the extra mile, to get the new furnace and the work done quickly, with quality and with-in the job's estimated cost.
Category
heating & air conditioning/hvac
Newell E.
5.0
01/14/2014
Contact with CPH was made by phone - courteous, responsive service. I was quickly given an approximate time of service (a 2-hour window) and asked if the technician could come earlier if available (with an advance phone call) - I consented. Technician called about 45 minutes early, asked if he could arrive about 15 minutes ahead of window (I consented). He arrived as indicated. Technician listened to the symptoms I described, asked several questions, and advised a couple possible diagnoses he would check. I showed him the locations of my pressure tank, breakers for my well pump, etc. He asked about history of service. He checked the pressure switch at the pressure tank, manually activated it resulting in water pressure (which was the original problem). He offered his assessment of the entire system and gave me a couple service options (the "minimum" and the "long-term"). He described the need for eventual replacement of a number of components and described how CPH would slightly re-locate those components in order to improve system effectiveness. I chose the "minimum" option, but do believe I will eventually (within a few years) need to do the "long-term" work. The Technician then proceeded to do the work, taking care not to "mess up" my home (despite its less-than-pristine condition to begin!). He re-thought one other item he had originally pointed out, suggesting I get a new pressure gauge installed to make it easier for me to keep an eye on system performance (that was originally in the "long-term" category). I accepted his suggestion. He then changed a broken freeze-proof faucet. I had already purchased one, and figured I would ask him to install it if he completed the first service in less than the 2 hours covered by the Angie's List deal. He tried to use the faucet I had purchased (indicating I would need to sign a release stating that CPH would not be responsible for a material failure of the component I had supplied). Unfortunately, the faucet I bought would not fit properly, so I asked him to supply one that would fit with less effort. He completed the work within a reasonable time, carefully explaining to me everything he was doing. The hourly rate for CPH seems a little high to me (he did go over the 2 hours slightly), but the quality of work is very good and the service is excellent. I have used CPH in the past for HVAC work (and maybe for some plumbing), and will continue to do so in the future. I would recommend CPH for residential HVAC or plumbing work (cannot speak to their other services).
Description of Work
Diagnose water supply problem, replace outside freeze-proof faucet.
Category
plumbing
Christine F.
5.0
01/10/2014
Prompt, used booties to protect the house, noted that there was a slight leak at a connection and tightened it. Felt he knew what he was doing and was an honest, knowledgeable technician.
Description of Work
Recharged the air conditioner.
Category
plumbing
Donna S.
5.0
12/30/2013
Was very courteous and knowledgeable. Took time to go over possible options and answer questions. Submitted estimate within 2 business days. Very satisfied-would highly recommend.
Description of Work
Estimate on excavation/plumbing. No service work at this time.
Category
plumbing

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Faucet, Sink, Toilet, Hot Water Heater & Water Softener Installation, Pipe Work, Pump & Sewer Line Repair, Sewer & Drain Cleaning. Water Softener & Water Heater Sales & Service. Furnace Installation, Central Air Conditioning Systems, Heat Pump Installations, Tune-ups, Furnace Cleaning & Inspections Maintenance. Oil & Gas Furnaces, Geothermal & Radiant Heat. Light Commercial Services.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Cocalico Plumbing & Heating

    How is Cocalico Plumbing & Heating overall rated?

    Cocalico Plumbing & Heating is currently rated 4.5 overall out of 5.

    What days are Cocalico Plumbing & Heating open?

    Cocalico Plumbing & Heating is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Cocalico Plumbing & Heating provide

    Cocalico Plumbing & Heating accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Cocalico Plumbing & Heating offer free estimates?

    No, Cocalico Plumbing & Heating does not offer free project estimates.

    Does Cocalico Plumbing & Heating offer eco-friendly accreditations?

    Yes, Cocalico Plumbing & Heating offers eco-friendly accreditations.

    Does Cocalico Plumbing & Heating offer a senior discount?

    No, Cocalico Plumbing & Heating does not offer a senior discount.

    Does Cocalico Plumbing & Heating offer emergency services?

    Yes, Cocalico Plumbing & Heating offers emergency services.

    Are warranties offered by Cocalico Plumbing & Heating?

    Yes, Cocalico Plumbing & Heating offers warranties.

    What services does Cocalico Plumbing & Heating offer?

    Cocalico Plumbing & Heating offers the following services: Faucet, Sink, Toilet, Hot Water Heater & Water Softener Installation, Pipe Work, Pump & Sewer Line Repair, Sewer & Drain Cleaning. Water Softener & Water Heater Sales & Service. Furnace Installation, Central Air Conditioning Systems, Heat Pump Installations, Tune-ups, Furnace Cleaning & Inspections Maintenance. Oil & Gas Furnaces, Geothermal & Radiant Heat. Light Commercial Services.

    Are there any services Cocalico Plumbing & Heating does not offer?

    Ask for details