ENVIRO-TROL SYSTEM INC

Terrible. It was installed Sept. of 2012 that winter we called the company twice and complained that the unit wasn't heating the house. We were told we just had to get use to this type of heating system, he didn't even come out to check it. This winter we have had problems with the unit out side the house. They installed four new parts and discovered that when the system was originally installed it was only half hooked up, that's why it wasn't heating correctly. They have been here five times this winter and it still isn't running correctly. It is very loud and the unit it self is not very efficient as claimed. The repairman told us we would have been better off purchasing the less expensive unit because it was less complicated and would be easier to fix. Right now it is heating the house down stairs but never gets above 68 degrees up stairs even though the thermostat is set at 72. Also the line they ran out side to the unit is not the right size as specified in the installation manual, but they said when questioned about this that, that is how they do it. We have asked repeatedly to have a service representative from Amana to come and check out the installation but they just ignore our requests. We are guessing it's because of the size of the pipe they used to the outside. When we have called they have taken there good time getting back to us. We sincerely feel this unit is not working up to it's potential, it is not saving up money as promised. I would not recommend this company to anyone.