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ABSTRACT OVERHEAD DOOR CO

Founded 1992 • With Angi since September 2004

3.7

(7) Verified Reviews

Business Details

Phone Number

Address

1911 Pennsylvania Ave

Croydon, PA 19021

Description

Comm & Resi Doors, Steel Rolling Doors, Sectional Overhead Doors, Dock Leveler Equip., Store Front Doors, Steel Security Doors, Metal & Fire Pass Doors, Dock Seals & Shelters, Gate Operator & Controls, Glass Automatic Entrance Doors, Sliding & Rolling Fire, Motor Operators, Scissor & Security

Verified Reviews

A few reviews for this pro...
Joan G.
4.0
06/03/2013
It took awhile until the doors came in. The guys that came out were very professional. The one door had some damage on the inside panel which they would replace. It was so cold out the caulk was freezing so they would be back with the replacement section of door and caulk it then. After a few weeks they came back and replaced the damaged section of the door but forgot to do the caulk. After the replacement the door was making so much noise I called them back. They sent someone to check it out and said they would schedule the repair. I called a few times and they said they put me on the schedule. After a few calls I asked to speak with the owner. The following morning they called back and said they would be out shortly. Yah!,, fixed.
Description of Work
Replaced residential garage doors.
Category
garage doors
Catherine S.
5.0
09/22/2012
The service was pricey, but that was because it was done on an emergency basis on a weekend. And the company was very clear about their rates ahead of time. The technician arrived shortly after we called for service and did the job in less than the estimated time. He was knowledgeable, courteous, and efficient. I would definitely use them again (though I would hope not to need service on a weekend!).
Description of Work
Replaced broken cables on garage door.
Category
garage doors
Dennis D.
1.0
03/27/2010
Very poor. I received several bids on my highly customized garage door installation and I selected Abstract. Before they ordered the doors, I asked Abstract more detailed questions to confirm that they could effectively do the job and they understood the requirements. I quickly became nervous when they returned to my house to redo the measurements, the price jumped from $4500 to $5200 without a change in the scope of the work, and Abstract could no longer assure me that they could do the installation without damaging my house. I told Abstract that I didn't want them to perform the services any longer and wanted a full refund of my 50% deposit. Abstract instead charged me $150 for their time involved with my estimate/questions. I disputed this charge, then Abstract held my $2300 deposit "hostage" until I finally agreed to the $150 "service" fee.
Description of Work
Replace my three single garage doors with one standard single and one custom size double garage door. To make room for the double door, they also needed to cut the exterior area between two of the single garage doors.
Category
garage doors
MILDRED K.
3.0
09/09/2008
They were very good but you can tell where they fixed it from the inside. They were very professional and clean. I don't know if I would use them again.
Description of Work
They came out and replaced the bottom part of my garage door.
Category
garage doors
Cynthia D.
5.0
05/16/2007
They came out within 1-1 1/2 hrs. from the time I called. They charge for a minimum of 2 hrs. of labor, at $75.00/hr, so I paid for 2 hrs. of work, but they were only there 1/2 hr. Work was done well though with no complaints.
Description of Work
Replaced the coils on the garage door.
Category
garage doors
RHODA C.
5.0
10/22/2006
I called Abstract at 11:30 AM and received a return call in 20 minutes stating that someone would be out within the next two hours. Before 2pm two representative were here and the frame, door, and opener were repaired. This company was extremely pleasant on the phone and the workers were very kind and explained everything that they needed to do and showed me why the frame came apart. Same day service was helpful especially since my car was trapped inside and I couldn't get it out until after the repair. They completely repaired the door frame and cleaned up.
Description of Work
Left side of garage door frame was pulled away from the inside wall because of years of usage from my garage door opener. This company reattached the frame and replaced the garage door opener's coils, springs, wires, and securely mounted the frame with new fixtures.
Category
garage doors
PIERS M.
1.0
09/07/2004
I FOUND THEM SNIDE, VAGUE AND INFURIATING. CLEARLY, THEY CARE LITTLE FOR THE INDIVIDUAL CONSUMER, FOCUSING THEIR BUSINESS ON INDUSTRY. THERE ARE MUCH BETTER ALTERNATIVES FOR HOMEOWNERS.
Description of Work
I CALLED THE COMPANY TWICE TO SET UP AN APPOINTMENT, BOTH TIMES THEY BLEW IT OFF AND DIDN'T EVEN DO ME THE SERVICE OF A CALL BACK.
Category
garage doors

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Commercial & Residential Garage Doors

    Services Not Offered

    Major remodeling, Storm Front Doors, Plumbling, Hvac, Electrical

    Frequently Asked Questions & Answers about ABSTRACT OVERHEAD DOOR CO

    How is ABSTRACT OVERHEAD DOOR CO overall rated?

    ABSTRACT OVERHEAD DOOR CO is currently rated 3.7 overall out of 5.

    What days are ABSTRACT OVERHEAD DOOR CO open?

    ABSTRACT OVERHEAD DOOR CO is open:

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    What payment options does ABSTRACT OVERHEAD DOOR CO provide

    ABSTRACT OVERHEAD DOOR CO accepts the following forms of payment: Check, Visa, MasterCard, American Express

    Does ABSTRACT OVERHEAD DOOR CO offer free estimates?

    Yes, ABSTRACT OVERHEAD DOOR CO offers free project estimates.

    Does ABSTRACT OVERHEAD DOOR CO offer eco-friendly accreditations?

    No, ABSTRACT OVERHEAD DOOR CO does not offer eco-friendly accreditations.

    Does ABSTRACT OVERHEAD DOOR CO offer a senior discount?

    No, ABSTRACT OVERHEAD DOOR CO does not offer a senior discount.

    Does ABSTRACT OVERHEAD DOOR CO offer emergency services?

    Yes, ABSTRACT OVERHEAD DOOR CO offers emergency services.

    Are warranties offered by ABSTRACT OVERHEAD DOOR CO?

    No, ABSTRACT OVERHEAD DOOR CO does not offer warranties.

    What services does ABSTRACT OVERHEAD DOOR CO offer?

    ABSTRACT OVERHEAD DOOR CO offers the following services: Commercial & Residential Garage Doors

    Are there any services ABSTRACT OVERHEAD DOOR CO does not offer?

    Major remodeling, Storm Front Doors, Plumbling, Hvac, Electrical