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Pocono Pool & Spa, LLC

4.6(
7
)
Hot Tub or Spa - Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool: Concrete - Build or Install,

About us

Pocono Pool & Spa has been in business since 1981. We are open year round with two retail location conveniently located in the heart of the Pocono Mountains. We specialize in providing exceptional sales and service of all types of swimming pools, hot tubs and saunas.

Business highlights

Emergency services offered
44 years of experience

Services we offer

Aqua Comfort Heat Pumps, Big Green Egg Smokers, Bioguard & Spaguard Chemicals, Celebration Pools, Construction of new In-Ground and Above Ground Swimming Pools, Crestwood Pools, Finnleo Saunas, Hayward Pool Products, HeatWave Solar and Swimline toys & inflatables., Hot Spot and Free Flow Spas, Imperial Billiards, Pleatco Filters, Pool Renovation. Vinyl liner replacements. Year-round service and cleaning of pools and hot tubs. Free computerized water testing. Authorized dealer of: Hot Spring

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.67 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%
Write a review
Showing 1-7 of 7 reviews
John D.
Aug 2023
2.0
$75
I purchased a spool that began to leak after less than three years. I've waited over two months to have it repaired. I'm still waiting. The purchase was a smooth transaction. The service is terrible. Becuase of the poor service, I will not do business with them again.
William M.
May 2018
5.0
Yes, I recommend this pro
Everything went as planned. The was no pressure during the purchase by a very knowledgeable staff. The delivery and install was done very professionally. I would definitely recommend.
Lee A.
Sep 2015
5.0
Yes, I recommend this pro
$700
unknown
Michael S.
Apr 2015
5.0
Yes, I recommend this pro
unknown
Response from Pocono Pool & Spa, LLC

"Thank you [member name removed]. It is unfortunate that your spa could not be repaired. We look forward to working with you again in the near future."

P K.
Dec 2014
5.0
Yes, I recommend this pro
$800
unknown
Kathryn J.
Nov 2013
1.0
unknown
Response from Pocono Pool & Spa, LLC

"Obtaining payment authorization prior to performing a service is standard company policy for Pocono Pool & Spa, LLC, as it is for many servicing companies who bill on a time and material basis. The customer still has the option to choose how the final payment will be made (Cash, check, credit card, etc.)"

JEFF D.
Jun 2013
5.0
Yes, I recommend this pro
$6,000
We have been using the Stroudsburg store for our pool water testing and supplies. They are always helpful, so we trust them to install our hot tub.
Theodore K.
Oct 2012
5.0
Yes, I recommend this pro
$300
I'm not pool savvy so I just go in and tell them what I need and they pick it out for me. I keep going back to them. Even though I can go to Walmart or some place else to get the supplies a little cheaper, it doesn't come with that help I get at Pocono. They are a local mom and pop type of store.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pocono Pool & Spa, LLC is currently rated 4.6 overall out of 5.
Pocono Pool & Spa, LLC accepts the following forms of payment: CreditCard
No, Pocono Pool & Spa, LLC does not offer free project estimates.
No, Pocono Pool & Spa, LLC does not offer eco-friendly accreditations.
No, Pocono Pool & Spa, LLC does not offer a senior discount.
Yes, Pocono Pool & Spa, LLC offers emergency services.
No, Pocono Pool & Spa, LLC does not offer warranties.

Contact Information

6382 Route 191, Cresco, PA 18326

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