K AND N SALES INC

THE INSTALLER REFUSED TO RETURN CALLS. MY WIFE REFUSED TO LET THE INSTALLER BACK IN OUR HOUSE. PRICE WAS A "B", BUT INSTALLATION COULD NOT HAVE BEEN WORSE. THE MANAGER TRIED TO MAKE IT GOOD, HOWEVER THE INSTALLER IS BANNED FROM OUR HOUSE, ATTITUDE PROBLEM. THE SERVICEMAN DEMANDED PAYMENT THAT NIGHT. I ARRIVED HOME FROM WORK AT 10:00 PM AND HE WANTED PAID, THIS WAS NOT A PROBLEM, I PAID HIM. HOWEVER AT NIGHT ONE USUALLY HAS THE KITCHEN LIGHTS ON. WE COULD NOT TELL THAT THE WIRING WAS NOT AS PROMISED. HE DID SAY HE WOULD STOP BY THE NEXT DAY TO FIX THE FAN. UNFORTUNATELY, I HAD ALREADY PAID HIM AND HE NEVER SHOWED UP OR RETURNED OUR CALLS.

THE REFRIGERATOR ARRIVED ON TIME. LATER, THE ICE MAKER BROKE, BUT GE REPLACED IT AT NO COST SINCE IT WAS UNDER WARRANTY. IT TOOK 2 CALLS TO K&N BEFORE I GOT HOLD OF THE RIGHT SALES REP.

SALESPERSON APPROACHED ME IN A REASONABLE TIME FRAME. SHE OFFERED ASSISTANCE AS NEEDED. SHE SHOWED ME ALTERNATIVE PIECES AVAILABLE. I PURCHASED SEVERAL PIECES.

DAN MANNION HAS SOLD MY HUSBAND AND I OUR DINING ROOM SET, AND FURNITURE FOR TWO OF OUR THREE CHILDREN'S BEDROOMS. THE HAVE THE BEST PRICES IN WESTERN PA ON 'MOOSEHEAD FURNITURE'.

GREAT ASSISTANCE AT THE SHOWROOM BY THE SALES REPS. THEY WERE COURTEOUS, INFORMATIVE, AND SPENT A CONSIDERABLE AMOUNT OF TIME WITH US WITHOUT RUSHING US. ACTUALLY, WE STOPPED BY THE SHOWROOM DURING A TIME WHEN THEY WERE CLOSED, BUT THEY LET US IN ANYWAY. GREAT PLACE, GREAT FURNITURE!