MOON TOWNSHIP HONDA

Contacted Honda dealer to replace front door lock, FOB, and new keys. They performed this work compentently and within budget. However, this review is prompted because they reported problem with brake lights and transmission locked in’Park’. They would ‘investigate’ and fix at labor rate of $99/hr. I declined this extra service. Turned out the problem was brake switch fuse was mysteriously adjar and simply had to be pushed back in. Very suspect.

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I left the car to get the work done. The workers were good.

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I get my car there. They inspect it for free. You pay for your oil change. They have always been good. They are awesome. Great service department. They are quick. Some are so bad, but they are awesome.

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I find them good people to deal with. I didn't purchase my car from them but they service it because it is closer for me. I purchased the car way back in 2010 and it was in Monroeville and that is too far for me to travel for oil changes and repairs. I found this one in Moon and they're nice to deal with.

They do a good job. We take are CRV there. Very busy place so it can get a bit hectic but they make up with it for with their service which is why we bought the car there. We continue to use them for honda service.

I'm really satisfied with them. My daughter also bought her car there and get it serviced there. We were really happy with them. We get appointments easily. They're very courteous and friendly, they do good explanations. I don't feel like that they're doing things that aren't needed. We had no issues at all so far, it's been good.

I went to Wal Mart to get a new battery for my 2005 CRV. When I got my car back, the radio did not work because of the anti-theft device on the radio that required a code. I did not know where to get the code, so I called Moon Township Honda where I bought my CRV new. I had also purchased a new Civic from them three years before I bought my CRV, so I was a repeat customer. I thought that a good dealership would try to make a repeat customer happy.

When I got in touch with the service department, they told me that I would have to bring the car in so they could tear apart the dashboard and get the number. I asked if the number couldn't be found somewhere else. He reluctantly told me that it was probably in my owners manual (which it was).

This seemed very dishonest to me. I found out later that, not only is the code in my owners manual, but you can go on-line and get the information with only your VIN and an e-mail address. If you didn't give them an e-mail address, there's a number you can call and get the code by just giving them some other information to prove that it is you that is calling (not a thief who stole your radio).

I wrote them a letter explaining the entire incident - hoping that this was a rogue service employee and not their normal operating procedure. They did not reply. That tells me that this is how they choose to do business, so they will no longer get mine. I will buy my next Honda elsewhere. I was never terribly happy with their sales staff anyway.

Terrible - no satisfaction. The complete story above.

We chose them because they were the nearest Honda dealer. There is nothing about them out of the norm and nothing that stands out, we didn't have much interaction with them. We were able to get in on time.

I have used them for 14 years and I really like them. They are always on time. I wouldn't trust my car with anyone else. I've taken them to other places because they may be a little bit cheaper but I always end up going back to Airport Honda because I can really trust them with my vehicle.

I think that the service is very good and that they have a very high quality of work. Since it was warranty work, I didn't have to pay for any repairs, but I did pay for the labor. I have no idea how much I paid, but it was a very small amount.