We were very happy with the work that was performed. The workers showed up on time and were professional. They took time to answer any questions that I had and cleaned up at the end of each day. Work was completed on time and for the quoted price. We had previously had work done in our bathroom by another contractor and he did a very poor job. The previous contractor did not level the tub and installed an incorrect surround. We hired Cool Home Improvements to correct the work that was done previously. They installed a new bathtub and surround, repaired the drywall that had been damaged and completed finishing touches (paint, shelving, towel racks). Overall they did a great job. We are thrilled to finally have a finished bathroom! We would definitely like to work with Cool Home Improvements again on some other projects that need completed in our house.
Description of Work: New bathtub and surround installed, drywall repaired where water damage had occurred, paint touched up where mistakes were previously made, finished built in shelves that had previously been left unfinished, towel bars hung.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,200
John D.
10/2015
5.0
home remodeling
+ -1 more
unknown
Description of Work: Repair and replace cedar siding after extensive widows replacement and reconfiguration
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from COOL HOME IMPROVEMENTS INC
Thank you for the positive review. It was a pleasure working with you and your wife.
Roseanne M.
02/2014
4.0
home remodeling
+ -1 more
Someone else had used him and gave him a recommendation so I just went with him. I didn't find him to be nearly as great as this other lady did. His assistant is very helpful. You can get her anytime. However, the owner is not in the hands on part anymore. He's more on selling while he has maybe 2 or 3 crews doing the actual work. There were mistakes made that were not fixed. They didn't install some of the tiles correctly. The trim tile was absolutely done incorrectly. I thought the 2 men worked well together. They worked under some horrendous conditions during that entire week they were here. It was over 90 degrees and in the bathroom, there was no air conditioning. It was brutal for them to have to work in those conditions so that part was really tough. The color of the floor tile came out a different shad of white, meaning more towards grey, and I think it's because they left for the 4th of July weekend and they left the coating. I was supposed to have a new light in the shower stall and he never showed up with the new light fixture and he never showed up with the paint. He gave me a $200.00 refund in the end. He determined that what wasn't done by him was equivalent of $200.00. For some reason, when you turn on the water in the sink, it almost comes out as a trickle. I felt very pressured to meet his timeline and I was not prepared to do that. I would not use him again. I would not recommend him. I believe that the guy that laid the tile is a very skilled carpenter and cabinet maker. I'm not certain that all of his skilled laborer is skilled in the project that's being done. He left me picking out my own supplies and paying for them and that was hard to find. He gave me one price when he quoted and one different when he came to do the deal which was $2,000.00 higher. He was polite. I will not call him again.
Description of Work: I used Cool Home Improvements Incorporated for bathroom remodeling.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$9,000
Response from COOL HOME IMPROVEMENTS INC
I am very surprised and disappointed with this review. This is the first I have heard that this client is unhappy and it’s been 1 ½ years since the job was completed. My assistant and I are available at any time to resolve any issue with our clients. I always advise the client to contact my office as soon as they see something that they do not like so that I may remedy the situation whether it is the paint or tile color or any other issue. Although I no longer do the day to day installation, I am at each job site daily. I do not understand the comment on being pressured to meet our timeline, I recall working around the arrival of the client’s sick daughter-in-law. We work M-F until the job is completed unless the client has asked for asked for a special schedule The client was instructed to pick out her tile due to the various types of styles, colors, and cost associated with the tile. The color of the tile does not change during installation. The tile was installed correctly; I’m not sure what the client is stating in her complaint. At our first meeting I gave the client a ballpark figure and later sat down to work out the calculations of the job. The client was informed of the exact cost of the job at the second meeting and signed the contract with that figured quoted. The job was completed based on the contracted amount. The client states that she would never recommend or call us again however, the client did call us back for another job estimate. We strive to make every client happy with the end result of the job. My advertising is limited due to 98% of my sales are based on client referral.
BARBARA K.
02/2004
3.0
roofing
+ -1 more
WE OBTAINED PRICE QUOTES TO REPLACE OUR ROOF. IT WAS TOO COSTLY TO HIRE OUT THE JOB AND WE DID IT OURSELVES.
Description of Work: ROOFING PRICE QUOTE.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from COOL HOME IMPROVEMENTS INC
Please remove this review this person did not use our services.
02/2004
5.0
remodeling
+ -1 more
ALL EMPLOYEES DID QUALITY WORKMANSHIP. ARRIVED ON TIME EVERY MORNING AND HAD THE JOB COMPLETED ON TIME. BOB WORKED WITH OUR LAYOUT AND HE MADE SUGGESTIONS ON WHICH PRODUCTS HE FELT WERE SUPERIOR. EXTREMELY SATISFIED WITH THE COMPLETED PROJECT.
Description of Work: MANY DIFFERENT JOBS DONE FOR US OVER TIME: COVERED BACK PORCH, CHANGES TO UPSTAIRS BATHROOM, LAMINATED KITCHEN FLOOR, FAMILY ROOM FLOOR, REPLACED FIREPLACE HEARTH, REFINISHED BASEMENT INCLUDING FULL BATH WITH SHOWER AND WET BAR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40,000
Response from COOL HOME IMPROVEMENTS INC
Thank you for your review and the many referrals you have sent our way. We have sold several jobs from your recommendations. Thank you again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Roofing,
General Remodeling,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Siding,
Gutters
FAQ
COOL HOME IMPROVEMENTS INC is currently rated 4.7 overall out of 5.
COOL HOME IMPROVEMENTS INC accepts the following forms of payment: Check,MasterCard,Visa
Yes, COOL HOME IMPROVEMENTS INC offers free project estimates.
No, COOL HOME IMPROVEMENTS INC does not offer eco-friendly accreditations.
No, COOL HOME IMPROVEMENTS INC does not offer a senior discount.
No, COOL HOME IMPROVEMENTS INC does not offer emergency services.
No, COOL HOME IMPROVEMENTS INC does not offer warranties.
COOL HOME IMPROVEMENTS INC offers the following services: GENERAL REMODELING, ADDITIONS, KITCHEN & BATHROOM REMODELING, SIDING, SOFFIT & FASCIA, GUTTERS & DOWNSPOUTS, WINDOWS, ROOFING, DECKS
DOORS WITHOUT ADDITIONAL WORK, CONCRETE, HANDYMAN TYPE JOBS.