Albert's Heating & Air Conditioning Inc

Instead of checking for refrigerant leak, the owner, Albert Sobolosky looked in the sewer drain! He did not check for refrigerant leak. Only looked in sewer drain! Still can't believe he didn't check for refrigerant leak! He even said he doesn't know what to do!

Great. They do fantastic work and I highly recommend them to others.

They did a fantastic job, they are one of the few ones who came out and did an estimate for free, I really appreciate that.

Well. They call to set up the appointment. Always show up on time and get the work done quickly

Good price but more important, excellent service. I emailed several times throughout the process and always received a return phone call in under an hour. Installation was quick, they cleaned up thoroughly and I received all paperwork in a prompt manner. He even filled out all rebate forms and had them ready for us to sign and mail in. Amazing service. Highly recommend.

It Went well

All work was done professionally. The installers were polite and cleaned up after they were finished. They arrived on time and they answered all of my questions. There was an issue after they left but they were here at 8 am the next day to correct the problem. The AC is working great and Albert's even sent me the rebate forms to be mailed to Duquesne Light. Best service ever and I recommend them highly.

Went very well, answered all my questions, very professional

Courteous, knowledgeable, professional. Very satisfied with their work.

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Professional workmanship & cleanup

The original heat pump was unable to keep up the cooling with rising temperatures. Albert's added some additional refrigerant to hold me until they could install the new equipment the following week. They arrived on schedule, installed all of the new equipment (16 seer, 2.5 ton Trane heat pump and and air handler ) in one day. They removed all of the old equipment and cleaned up after they had completed the new installation. They also installed a new thermostat which allows me to control my heat pump via my cell phone wherever I'm at in the world. The employees were very courteous, and answered all of my questions before they left. The new equipment has been working flawlessly for the past 6 weeks and my electric bill is lower than it was before they did the installation.

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Have s maintenance agreement with Alberts. Brad came out and inspected my system. He noticed that the original installer (another company) did not wire the system to operate as a two stage. Brad fixed the problem at no additional charge and now I will get the energy efficiency benefits at no additional charge. Good mechanics are hard to find and Brad is a keeper. I've been dealing with Alberts for over two years and they don't disappoint.

Very friendly, came out the same day and fixed the problem within 20 minutes.

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The other companies I talked to suggested that I use a system called a "split" which is like a heat pump. They work very well, unless temps dip very low. It's not a problem with the equipment, they're just not capable. I was not wiling ot take that chance. Albert's was the only company that suggested I go with another unit that would be able to handle any temperature. They were also the lowest price out of all the estimates I received. It was a no brainer.

I called because a AC fan motor was not working and I was having issues with condensation overflow. Technician was there on time and was very nice but did not have a clue what he was doing. He got shocked 2 to 3 x. While there another tech came but they just stood outside talking for about 20 min. The original tech returned to the unit and told me that there was nothing he could do that my problem was with Duquesne. Light and my ground to the house was bad but the real bad news was he would have to charge me for a service call. He did and I called Duquesne Light. They promptly came and tested their equipment and it was not a Duq light equipment. The nice Duquesne Light Technician asked if he would like me to look at my issue and he did. He quickly fixed it with connecting a neutral wire to a bus bar and everything works just fine. He did not charge me and really did not need to help me out with my AC Unit. I am about to pay the $95.00 to Alberts but it gets me that nobody every even bothered to follow up and see if my situation was fixed. Who knows maybe they could have gotten more business with a simple follow up call. Overall the technical service was sub par and there is no follow up service. They will come promptly when you call...I guess it is so they can charge for the and quot;service calland quot; I will not use Alberts again