All About Renovations

Bum ran off with the money. Partially started, created more problems. Owes me money and even failed to pay his workers. Calling the state police. Thanks Angi's list

On 10/13/2022, we put out a request on Angi.com seeking contractors for siding replacement. Almost immediately, Ruffing Building Co. called and requesting to visit our residency for a quote. We gladly invited William (Bill), the owner over and a quote was provided on site about an hour later. A day or two after the quote, Bill called and stated that he's able to provide additional discount if we'd agree to hire his company by signing an agreement in the coming days. Based on the way he introduced of himself being a long-time business owner in the construction and contracting business, we perceived him as a trust-worthy person. On 10/20/2022, we signed a contract worth $20,490 and handed over a check of $10,249 to Bill as a down payment. During the process, we questioned him whether the upcoming winter will lead to any potential restrictions to his proposed starting timeline which is within 30-45 days. His response was NO and assured us that his crew works year around expect extremely cold days. Days before Thanksgiving, I reached out to Bill for an update asking if he's able to work that week due to pleasantly warm weather. His response was NO, stating his crew needs to be home for the holiday which is understandable. The next time I contacted him was around Christmas, but it took days for him to even respond to my text and this time all he said was “to be patient”. We attempted to call him several times after the new year, but all went unanswered. Consequently, we went to bank requesting a copy of the canceled check and spoke with a banker seeking advice because at this time we started fearing of a possible fraud. On 1/20/23, we sent Bill another text requesting an update. We also requested him to return our down payment if he couldn't provide a potential job starting time. The text went unanswered. On 1/30/2023, we reached out to Angi by phone seeking advice and was instructed to file a complaint.

I will start with the good first. They were here in a very timely manner. They were the best priced by far. They did a good cleanup around the house The bad- they put the old roof in those big green bags which it took 2. I’ve made multiple calls and texts to have them removed. We are at almost 2 months and there is still not a confirmation number that pick up has been scheduled. I have sent pictures texts and phone calls and still have not gotten resolution to the problem. Waste management said they should have been picked up within 5 days but without Bill paying for it they can’t schedule pick up. Very disappointing He also said he would fix the ceiling in the bedroom and said I was on the schedule but I haven’t heard anything else with that either.

They were a couple of issues so they had to come back and fix it.

The service went very well. The work was done good and efficient. The best price out on anyone. Everything was great. I didn't have any issues.

Work team was in the area and came by as promised to repair several pieces of siding that had been damaged by wind. Work was done quickly and efficiently.

They did a very good job , very professional . They cleaned up after themselves . They did it on a timely manner.

Great job greaty communication from owner and prices