RICK RIGHTER AUTOMOTIVE

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Problem started when the check engine light came on, power decreased and a loud ticking sound was coming from the engine. Next day I drove it a nearby auto center that ran diagnostic and compression tests, which showed the #1 cylinder wasn't firing (even though the spark plug and wire were fine). They next wanted to run a cylinder leak down test for another $112. It was explained to me that this test would determine if the problem was in the top or the bottom of the engine. They also indicated that the engine would likely need extensive work or replacement. Already into them for $100, at that point I declined any more tests and, opting for a second opinion, I had it towed to Righter Automotive.

Rick Righter and his staff quickly identified the problem as a broken valve spring. Although we had to wait a few days because the replacement spring was not available locally, we were very happy to pay this repair cost instead of thousands for extensive engine work or replacement. The vehicle has been running well since we got it back. Thanks Rick!

They are very flexible, they get you in, they test drive your vehicle, they are willing to work with you to get information to find out, they work with you and asks questions and they are very good about communication. Sometimes it takes a little longer because they test drive and they don't put you in an appointment so it's more free flowing. You have an appointment but not like you're in on that time and you're out on that time, there's no specific appointment time, you drive your car off, you pick it up and they take care of your vehicle, and they make sure you're satisfied. Some people get frustrated with the timing, they want to be in and they want to be out but I'm not frustrated with that. Some people might not like go to a smaller shop but they're great.

My car had oil in the coolant and there was a technical service bulletin (TSB) advising how to fix the problem. When I called and told them the problem the shop was immediately familiar with it. The repair is a time-consuming procedure, and hence a bit expensive. When I went to pick the car up Rick informed me that they also replaced everything else that came in the kit with the gasket, since they were already doing the work and there was no additional labor involved.
When I called a couple of days later with a question about my service and a check engine light on, the shop was able to look at my car as soon as I brought it over and didn't charge me anything. They quickly provided me with a print out of the information on the check engine message and cleared it, telling me it likely wouldn't come back, but if it did to keep the information handy and they'd know what to check.
Rick and the rest of the shop staff were straightforward, willing to listen to concerns, and pleasant to deal with.

I would absolutely recommend him. He is reasonable and very, very honest. He is straightforward. He does a great job. He is absolutely straight and if he doesn't know what the problem is, he will tell me. He is a very, very good diagnostician. He is usually able to figure out the problem pretty quick. He is just an excellent mechanic. I was pleased with the price. He had to spend a couple of hours getting this problem fixed. I have used him before.

Overall,Rick is the most knowledgable auto mechanic I have ever found. He is professional and provides excellent service. He is very accomplished in his ability to troubleshoot operational problems and in providing the most reasonably priced solution to them. I cannot recommend Rick higly enough; and I refer all of my friends and neighbors to his shop, when their vehicles need repair. All have expressed their appreciation for the referral. I would not consider any other mechanic for any of my vehicles.