though I appreciate the emergency Saturday service call (cost 169.00), I thought the additional charge of 303.00 (450.00) for a diagnostic check and repair ( no parts necessary - just less than a hour of manpower) was a bit exorbitant. perhaps I failed to realize that heating/ac personnel are paid on the equivalent scale as neurosurgeons.

They did great!

I was looking for multiple quotes and DiBiase was the first to respond and also had the best price on comparable equipment. Bill called me within a few hours of initial request, set up an appointment and everything went like clockwork, on time, professional and install went smoothly.

Service technician was on time and very professional.

Found this company on Angie's List and am I happy we called them. We had been using another company and has a service contract with them, but they were always too busy to do anything. We called DiBiase in the morning and a technician was at our house in the afternoon exactly on time. The technician (Chris) was extremely professional, very thorough in explaining why things weren't working and provided us a few options. We chose to repair the unit as opposed to replace it. Chris ordered the parts and was back on site as soon as the parts arrived. The price charged was exactly what was quoted, the service was completed promptly, system tested, Chris explained everything he did and the unit is working perfectly! I highly recommend this company, we have since signed a service agreement with them that includes 2 a year tune-ups for both or our systems. Great company to deal with, professional, courteous, prompt at returning calls and very thorough!

They were outstanding.

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The crew that came to the house was professional and courteous, yet very personable. The work was completed as expected on-time and on budget. The initial request for a quote was handled very quickly and efficiently. Overall very pleased with DiBiase.

good service caii was 99.00 repair 64.00

Perfectly. The guys were on time both days and did a great neat, clean job.

Tech was very knowledgeable and arrived on time. I would definitely use them again.

Very professional and prompt service. They had been "nursing" my system for the last few years until it finally gave out. On thing to note ..... as time goes on, the cost of a new system gets more expensive. When they 1st work on my system, a new one was approximately 5K, then 4 years later, a comparable one was just over 7K. However, the system I had installed was eligible for a $400 rebate from PECO, so at least I recouped a little bit along with MUCH less expensive bills afterward. All in all, I would use them again for sure.

It went great.

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The technician has the parts and was able to diagnose the situation.

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After smelling the faint odor of propane around our furnace late in the afternoon, I called this company.  They sent someone out immediately.  I was charged only for the service call.  They found that the pipe needed tightened and it only took a few minutes to fix-no other repairs needed.  The serviceman was courteous and friendly and covered his shoes when coming into the house.

They showed up on time. they were very clean and respectful of our home. In and out, no fuss. I would contact again in the future.

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The technician was on time and polite, and careful about our home. He determined that the freon was gone in our system and tried to give it a freon boost. It was unsuccessful and he said that indicated a leak somewhere in the line between the basement and the outdoor unit. He suggested a new unit since our unit is 7 years old and was a base model. We discussed units and he suggested that he would get in touch with Mr. Dibiase who would be better able to give us the information we required. Mr. Dibiase called us and gave me some figures over the phone, but I wanted to have him come out in person and could not schedule it for several weeks because of my own commitments. He was very polite and helpful on the phone. Several days later, my husband recalled that he had added our heat pump to a Sears Service Agreement that allowed us to add existing appliances less than ten years old to our service contract for the Kenmore applicances we already had. We called Sears and they came out and were successful at adding freon. They suggested we call again at the beginning of the AC season to have them evaluate the system. This does not mean we won't use DiBiase, but we were surprised that Sears was able to add freon and the Dibiase tech was not. Perhaps we just didn't understand fully, but we will give the Sears service contract another try before replacing the entire unit.

Had joe come out and fix a bad seal and a tune up on my peerless oil furnace. He was a very knowledgable technician, and explained everything he was doing. Being a mechanic i understand the trade industry, and it's hard to find good honest work, but joe is amazing and does just that, good quality honest work, and I will make sure I use joe in the future, and I HIGHLY recommend joe and his company it is well worth your money and peace of mind to know that you are getting a good quality service or repair!